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Entry Level Healthcare It Jobs in Decatur, GA (NOW HIRING)

Academy of Scholars

IT Technician

Decatur, GA · On-site

We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient ...

Academy Of Scholars

IT Technician

Decatur, GA · On-site

We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient ...

Sprinter Health

IT Support Specialist

Atlanta, GA · On-site

$70K - $85K/yr

ABOUT US At Sprinter Health, we're focused on dramatically expanding access to healthcare by ... YOUR MISSION As an IT Support Specialist , you'll provide corporate IT support and systems ...

Sprinter Health

IT Support Specialist

Atlanta, GA · On-site

Sprinter Health is focused on expanding access to healthcare by reimagining the patient experience through technology. As an IT Support Specialist, you will provide corporate IT support and systems ...

Merican

GDOT IT Manager

Atlanta, GA · On-site

$91K - $112K/yr

... health, education, Corrections, transportation, IT, Social Services and culture. It also supplies ... Job Title: GDOT IT Manager Location: Atlanta, GA 30308 Duration:11 Months Job Type: Temporary ...

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All JobsHealthcare It JobsEntry Level Healthcare It JobsEntry Level Healthcare It Jobs in Decatur, GA

Entry Level Healthcare It information

What are the key skills and qualifications needed to thrive as an Entry Level Healthcare IT professional, and why are they important?

To thrive as an Entry Level Healthcare IT professional, you typically need a background in information technology or computer science, basic understanding of healthcare processes, and preferably a relevant degree or certification such as CompTIA Healthcare IT Technician. Familiarity with electronic health records (EHR) systems, medical software, and basic networking or database management tools is common in this role. Strong problem-solving abilities, attention to detail, and effective communication skills help you excel in supporting clinical staff and resolving technical issues. These skills ensure smooth operation of healthcare technologies, protect patient data, and support the delivery of efficient, high-quality care.

What are entry level healthcare IT jobs?

Entry level healthcare IT jobs are positions for individuals who are new to the field of information technology within the healthcare industry. These roles typically involve supporting electronic health records (EHR) systems, troubleshooting software or hardware issues, assisting with data entry, or helping ensure compliance with healthcare privacy regulations. Job titles may include IT support technician, help desk analyst, EHR specialist, or healthcare data analyst. Entry level roles usually require some technical knowledge and familiarity with healthcare processes, but extensive experience is not always necessary. Many employers provide on-the-job training to help new hires understand healthcare-specific systems and protocols.

What are some common challenges faced by entry-level professionals in Healthcare IT, and how can they overcome them?

Entry-level Healthcare IT professionals often encounter challenges such as learning complex healthcare regulations (like HIPAA), adapting to rapidly evolving technologies, and understanding clinical workflows. To overcome these, it's helpful to seek mentorship from experienced colleagues, actively participate in training sessions, and stay updated on industry best practices. Regular communication with clinical and administrative staff also helps bridge knowledge gaps and ensures successful collaboration within multidisciplinary teams.

What is the difference between Entry Level Healthcare IT vs Entry Level Medical Billing and Coding?

AspectEntry Level Healthcare ITEntry Level Medical Billing and Coding
Required CertificationsCompTIA A+, Healthcare IT certificationsCertified Professional Coder (CPC), Medical Billing certifications
Work EnvironmentHospitals, clinics, healthcare IT departmentsMedical offices, billing companies, healthcare providers
Industry UsageIT support, system administration in healthcareProcessing insurance claims, coding diagnoses and procedures

Entry Level Healthcare IT focuses on supporting healthcare technology systems, requiring IT certifications and technical skills. In contrast, Entry Level Medical Billing and Coding involves managing patient billing and coding, requiring specific coding certifications. Both roles are essential in healthcare but serve different functions within the industry.

What are the most commonly searched types of Healthcare It jobs in Decatur, GA? The most popular types of Healthcare It jobs in Decatur, GA are:
What are popular job titles related to Entry Level Healthcare It jobs in Decatur, GA? For Entry Level Healthcare It jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Entry Level Healthcare It jobs in Decatur, GA look for? The top searched job categories for Entry Level Healthcare It jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Entry Level Healthcare It jobs? Cities near Decatur, GA with the most Entry Level Healthcare It job openings:
Entry Level Healthcare It jobs near you

IT Service Representative (IT Help Desk)

Athena Information Technology

Atlanta, GA • On-site

$22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

IT Service Representative (IT Help Desk)

Location: Atlanta, GA

Job Type: Full-time | On-call rotation required

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

About Us

Our mission is to support our care teams with reliable technology, guided by our Core Values. We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people.

Position Summary

As an IT Service Representative (IT Help Desk), you'll be the first point of contact for IT support across the company. You'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service.

What You'll Do

  • Serve as the first line of IT support for staff via phone, email, and ticketing system.
  • Resolve Tier 1 issues (hardware, software, network, applications).
  • Track, document, and follow up on support tickets.
  • Escalate issues to Tier 2 teams when necessary.
  • Provide user training and support on IT equipment and software.
  • Participate in 24/7 on-call rotation for emergency support.

What We're Looking For

  • High school diploma or equivalent (required).
  • 1+ year technical support experience or internship.
  • 1 IT certification or 2-year Associate's degree.
  • Strong troubleshooting and customer service skills.
  • Experience with ticketing systems, MS Office, and remote support tools.
  • Excellent communication-able to explain technical issues clearly.

Why Join Us?

  • Competitive pay + benefits package.
  • Opportunities for career growth and certifications.
  • Supportive, mission-driven team environment.
  • Make a real impact by helping our care centers deliver better service every day.

Apply today to bring your IT skills to a place where they matter!


Job Posted by ApplicantPro