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Entry Level Fundraiser Jobs in Indiana (NOW HIRING)

Carrington

Customer Service Specialist, I

Westfield, IN · On-site

$22/hr

The Customer Service Specialist I level is the entry level role in the job family and generally ... fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not ...

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Entry Level Fundraiser information

What does an entry level fundraiser do?

An entry level fundraiser is responsible for helping organizations raise money by reaching out to potential donors, planning fundraising events, and supporting outreach campaigns. They may conduct phone calls, send emails, manage social media, and assist with administrative tasks. This role is a great way to gain experience in nonprofit work, develop communication skills, and learn about donor relations. Entry level fundraisers often work closely with more experienced fundraising staff and are given training to support their professional growth.

What is the difference between Entry Level Fundraiser vs Fundraising Coordinator?

AspectEntry Level FundraiserFundraising Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer a bachelor's degreeBachelor's degree often preferred; experience in fundraising or nonprofit work
Work EnvironmentNonprofit organizations, charities, community eventsNonprofits, educational institutions, healthcare organizations
Employer & Industry UsageEntry-level position in nonprofit fundraising teamsMid-level role with more responsibilities in planning and executing campaigns
Common Search & Comparison IntentUnderstanding entry-level fundraising rolesDistinguishing between entry-level and more advanced fundraising roles

In summary, an Entry Level Fundraiser typically handles basic outreach and donor engagement with minimal experience, while a Fundraising Coordinator manages more complex campaigns and has greater responsibilities. Both roles are essential in nonprofit fundraising but differ in experience, scope, and responsibilities.

What are the key skills and qualifications needed to thrive as an Entry Level Fundraiser, and why are they important?

To thrive as an Entry Level Fundraiser, you need strong communication skills, persuasive ability, and a basic understanding of fundraising principles, often supported by a high school diploma or bachelor’s degree. Familiarity with donor management software and CRM systems is typically required in this role. Outstanding interpersonal skills, resilience, and a passion for the organization’s mission help individuals excel in connecting with potential donors. These competencies are crucial for building donor relationships, achieving fundraising goals, and supporting the sustainability of non-profit organizations.

What are some common challenges faced by entry level fundraisers, and how can they overcome them?

Entry level fundraisers often encounter challenges such as building rapport with potential donors, meeting fundraising targets, and handling rejection. To overcome these hurdles, it's important to develop strong communication skills, actively seek feedback from experienced colleagues, and stay persistent despite setbacks. Many organizations provide training and mentorship to help new fundraisers gain confidence and refine their approach. Being proactive in learning about the organization’s mission and impact can also make conversations with donors more authentic and effective.
What are the most commonly searched types of Fundraiser jobs in Indiana? The most popular types of Fundraiser jobs in Indiana are:
What job categories do people searching Entry Level Fundraiser jobs in Indiana look for? The top searched job categories for Entry Level Fundraiser jobs in Indiana are:
What cities in Indiana are hiring for Entry Level Fundraiser jobs? Cities in Indiana with the most Entry Level Fundraiser job openings:
Entry Level Fundraiser jobs near you
Customer Service Specialist, I

Customer Service Specialist, I

Carrington

Westfield, IN • On-site

$22/hr

Other

Medical, Retirement

Posted 2 days ago

Job description

Come join our amazing team and work a hybrid schedule!

The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month. Resolve customer issues as quickly as possible while providing accurate and timely information within company policies and all applicable regulations. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates.

The Customer Service Specialist I level is the entry level role in the job family and generally handles the least complex inbound calls; escalates more complex call as appropriate. The pay for this position is $22.00/hr plus monthly incentive. An additional $1.50/hr can be added for the Spanish bilingual skill set.

What you'll do:

  • Answer least complex incoming calls, via an Automated Call Distribution system (ACD), from borrowers and third parties with inquiries about existing mortgage loans.

  • Deliver accurate and timely information to callers in a courteous and professional manner, striving for first-call resolution whenever feasible and in compliance with all applicable regulations.

  • Refer more complex or complicated calls to qualified team member.

  • Perform necessary steps to provide call resolution which may include setup and routing of process tasks, email or phone contact with supporting departments.

  • Track, follow-up and complete customer call backs to ensure inquiry resolution.

  • Collect payments whenever necessary and appropriate.

  • Document call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system.

  • Knowledge of Fair Debt Collection Practices Act preferred.

  • Knowledge of relevant and industry-specific computer software packages preferred.

  • Basic negotiation skills.

  • Ability to understand problems and to collaborate and explore alternative solutions.

  • Ability to make decisions that have moderate impact on the immediate work unit.

  • Ability to organize thoughts and ideas into understandable terminology.

  • Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy.

  • Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.

What you'll need:

  • High school diploma or equivalent work experience.

  • Customer service/call center experience preferred, but not required.

  • Banking, Mortgage/Loan Servicing industry experience preferred, but not required.

  • Bi-Lingual (Spanish) skillset preferred.

  • Hours Monday-Friday

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com .

What We Offer:

  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.

  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.

  • Customized training programs to help you advance your career.

  • Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.

  • Educational Reimbursement.

  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

#LI-SY1

Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

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