Assistant Front Office Manager
Reston, VA · On-site
Provide training for entry level associates and supervisors. * Develop and implement controls for ... Maintain all front desk related equipment and a par stock of supplies. * Resolve customer ...
Assistant Front Office Manager
Reston, VA · On-site
Provide training for entry level associates and supervisors. * Develop and implement controls for ... Maintain all front desk related equipment and a par stock of supplies. * Resolve customer ...
Provide training for entry level associates and supervisors. * Develop and implement controls for ... Maintain all front desk related equipment and a par stock of supplies. * Resolve customer ...
Provide training for entry level associates and supervisors. * Develop and implement controls for ... Maintain all front desk related equipment and a par stock of supplies. * Resolve customer ...
Service Desk
Fort Washington, MD · On-site
$15.30/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Fort Washington, MD · On-site
$15.30/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Upper Marlboro, MD · On-site
$15/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Upper Marlboro, MD · On-site
$15/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
$17.95/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
$17.95/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Rockville, MD · On-site
$18/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Rockville, MD · On-site
$18/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Bowie, MD · On-site
$15 - $15.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Bowie, MD · On-site
$15 - $15.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
District Heights, MD · On-site
$15 - $50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
District Heights, MD · On-site
$15 - $50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Washington, DC · On-site
$17 - $18/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Washington, DC · On-site
$17 - $18/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Seat Pleasant, MD · On-site
$15.30/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Seat Pleasant, MD · On-site
$15.30/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
$15 - $15.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
$15 - $15.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Germantown, MD · On-site
$17.65 - $18.15/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Germantown, MD · On-site
$17.65 - $18.15/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Silver Spring, MD · On-site
$17.65 - $18.65/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Silver Spring, MD · On-site
$17.65 - $18.65/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
District Heights, MD · On-site
$15 - $30/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
District Heights, MD · On-site
$15 - $30/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Silver Spring, MD · On-site
$17.65 - $18.65/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Silver Spring, MD · On-site
$17.65 - $18.65/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
$15/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
$15/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Gaithersburg, MD · On-site
$18 - $18.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Gaithersburg, MD · On-site
$18 - $18.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Columbia, MD · On-site
$15 - $15.75/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Columbia, MD · On-site
$15 - $15.75/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Washington, DC · On-site
$17 - $18/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Washington, DC · On-site
$17 - $18/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Laurel, MD · On-site
$15/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Service Desk
Laurel, MD · On-site
$15/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Organize and maintain customer service front desk; * Schedule appointments for fitness training ...
Entry Level Front Desk information
See Washington salary details
$8.98 - $10.22
0% of jobs
$10.22 - $11.46
2% of jobs
$11.46 - $12.70
5% of jobs
$12.70 - $13.93
9% of jobs
$13.93 - $15.17
9% of jobs
$15.19 is the 25th percentile. Wages below this are outliers.
$15.17 - $16.41
16% of jobs
The median wage is $17.16 / hr.
$16.41 - $17.65
15% of jobs
$17.65 - $18.89
17% of jobs
$19.04 is the 75th percentile. Wages above this are outliers.
$18.89 - $20.12
15% of jobs
$20.12 - $21.36
6% of jobs
$21.36 - $22.60
5% of jobs
$8
$17
$22
How much do entry level front desk jobs pay per hour?
As of Aug 20, 2026, the average hourly pay for entry level front desk in Washington is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.62 per hour, depending on experience, location, and employer.
What is an entry level front desk?
Entry level front desk jobs are positions typically found in offices, hotels, medical facilities, or other businesses where the primary role is to greet visitors, answer phones, and perform basic administrative tasks. People in these roles serve as the first point of contact for customers or clients, providing information, directing inquiries, and helping with check-ins or appointments. These jobs usually require good communication skills, a friendly attitude, and basic computer knowledge. Most entry level front desk positions do not require extensive experience or specialized education, making them accessible to those just starting their careers. They can also provide valuable experience and skills for advancement into more specialized administrative or customer service roles.
What are the key skills and qualifications needed to thrive as an entry level front desk associate, and why are they important?
To thrive as an Entry Level Front Desk Associate, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with office phones, scheduling software, and basic computer applications like Microsoft Office is common. Excellent communication, a friendly demeanor, and problem-solving abilities help create a positive first impression and efficiently address guest or client needs. These skills ensure smooth daily operations and contribute to overall customer satisfaction.
What are the most common challenges faced by entry-level front desk staff, and how can they be overcome?
Entry-level front desk staff often encounter challenges such as managing a high volume of inquiries, handling difficult guests or clients, and balancing multiple tasks simultaneously. To overcome these challenges, it is helpful to develop strong organizational skills, remain calm under pressure, and utilize clear communication. Many employers also provide training and support from more experienced team members, which helps new staff quickly build confidence and proficiency in their daily responsibilities.
What is the difference between Entry Level Front Desk vs Receptionist?
| Aspect | Entry Level Front Desk | Receptionist |
|---|---|---|
| Credentials | High school diploma or equivalent | High school diploma or equivalent |
| Work Environment | Hotels, clinics, offices, gyms | Hotels, offices, medical facilities |
| Employer Usage | Customer service, administrative support | Customer greeting, appointment scheduling |
| Common Search Intent | Entry level, customer service, administrative | Front desk, customer service, administrative |
Both roles involve greeting visitors, answering phones, and administrative tasks. The term "Receptionist" is more commonly used in corporate, medical, and hotel settings, while "Entry Level Front Desk" emphasizes an entry-level position in various customer service environments. The responsibilities and credentials are similar, but the terminology varies based on industry and employer preferences.
What are the most commonly searched types of Front Desk jobs in Washington?
The most popular types of Front Desk jobs in Washington are:
What are popular job titles related to Entry Level Front Desk jobs in Washington?
For Entry Level Front Desk jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Entry Level Front Desk jobs in Washington look for?
The top searched job categories for Entry Level Front Desk jobs in Washington are:
What cities in Washington are hiring for Entry Level Front Desk jobs?
Cities in Washington with the most Entry Level Front Desk job openings:
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 25 days ago
HEI Hotels & Resorts rating
6.4
Based on 8 frontline employees who took The Breakroom Quiz
Job description
About Us
Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication. Our goal is treat each and every associate like family. We offer free lunch, free parking and monthly town halls to show each associate how much we care and how thankful we are for their hard work. We focus on growth and development so that you are able to build your career in hospitality. Apply today to learn more about joining our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Compensation
Salary Range: $55,000.00 - $62,000.00 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Overview
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.
Essential Duties and Responsibilities
Qualifications and Skills
Education and Experience:
Knowledge, Skills and Abilities
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication. Our goal is treat each and every associate like family. We offer free lunch, free parking and monthly town halls to show each associate how much we care and how thankful we are for their hard work. We focus on growth and development so that you are able to build your career in hospitality. Apply today to learn more about joining our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Compensation
Salary Range: $55,000.00 - $62,000.00 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Overview
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.
Essential Duties and Responsibilities
- Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
- Implement company and franchise programs.
- Prepare forecasts and reports and assist in the development of the Rooms Division budget.
- Monitor and maintain the front office systems and equipment to ensure their optimum performance.
- Track guest satisfaction surveys and maximize usage of the guest response tracking system.
- Provide training for entry level associates and supervisors.
- Develop and implement controls for expense management.
- Utilize labor management tools to schedule and control labor costs.
- Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals.
- Communicate both verbally and in writing to provide clear direction to staff.
- Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
- Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Ensure all Front Office Quality Standards are complied with and are consistently applied.
- Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
- Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
- Maintain all front desk related equipment and a par stock of supplies.
- Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
- Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
Qualifications and Skills
Education and Experience:
- Minimum 1 year of front desk experience.
- High School diploma or equivalent required.
- Hotel experience preferred.
Knowledge, Skills and Abilities
- Proficient with PMS system and computer literacy a must.
- Advanced knowledge of brand's reward program.
- Able to handle cash and credit transactions.
- Maintain a professional appearance and manner at all times.
- Must possess thorough knowledge of all front office operations and individual job requirements.
- Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact, and diplomacy to defuse anger and collect accurate information and resolve conflicts.
- Able to manage multiple tasks at all times and have excellent organizational skills.
- General knowledge of local area attractions and transportation.
- Must be able to stand up for 4 or more hours at a time with or without reasonable accommodation.
- Able to observe and detect signs of emergency situations.
- Able to establish and maintain effective working relationships with associates and customers.
- Able to remain calm and alert during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates.
- Effective verbal and written communication skills.
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
What HEI Hotels & Resorts employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About HEI Hotels
Sourced by ZipRecruiter
Industry
Hospitality services
Company size
1,001 - 5,000 Employees
Headquarters location
Norwalk, CT, US
Year founded
2002