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Entry Level Email Chat Support Jobs in Spokane, WA

... email backlog. • Complete basic enrollment transactions accurately and efficiently. • Support ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Spokane ...

... email backlog. * Complete basic enrollment transactions accurately and efficiently. * Support ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Spokane ...

... email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...

Loan Sales Specialist

Spokane, WA · On-site

$17 - $20/hr

... email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...

Intake Specialist

Spokane, WA · Remote

$18 - $24/hr

Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to ... Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ...

Intake Specialist

Spokane, WA · On-site +1

$48K - $50K/yr

Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to ... Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ...

Quick, free, and confidential well-being support for all areas of life, including personal and work ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

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Entry Level Email Chat Support information

What is entry level email chat support?

Entry level email chat support jobs involve assisting customers through email or online chat platforms. Employees in these roles respond to customer inquiries, resolve issues, and provide information about products or services. These positions typically require strong written communication skills, attention to detail, and the ability to multitask. Prior experience is often not required, making them suitable for those new to customer service. Training is usually provided to help new hires become familiar with company processes and systems.

What are the key skills and qualifications needed to thrive as an entry level email chat support representative?

To thrive as an Entry Level Email Chat Support Representative, you typically need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic computer literacy is often required. Patience, problem-solving abilities, and a customer-focused attitude help individuals stand out in this role. These skills ensure efficient, accurate, and empathetic support, leading to improved customer satisfaction and streamlined issue resolution.

What are some common challenges faced in an entry level email chat support role, and how can they be managed?

In an entry-level email chat support position, common challenges include handling a high volume of customer inquiries, managing time effectively while multitasking, and maintaining professionalism in written communication. To manage these challenges, it's helpful to develop strong organizational skills, use response templates appropriately, and stay updated on product or service knowledge. Team leaders and more experienced colleagues are valuable resources for guidance, and many companies provide training to help new hires adapt quickly to the pace and expectations of the support environment.

What is the difference between Entry Level Email Chat Support vs Customer Service Representative?

AspectEntry Level Email Chat SupportCustomer Service Representative
Primary Communication MethodEmail and live chatPhone, email, in-person
Work EnvironmentRemote or office-based, digital platformsCall centers, retail, office settings
Required SkillsWritten communication, tech-savvy, problem-solvingVerbal communication, interpersonal skills
Common CertificationsCustomer service or communication coursesNone typically required, but customer service training

Entry Level Email Chat Support focuses on digital communication via email and chat, often remotely, requiring strong written skills. Customer Service Representatives may handle calls and in-person interactions, emphasizing verbal skills. Both roles serve customer needs but differ mainly in communication channels and work environment.

What job categories do people searching Entry Level Email Chat Support jobs in Spokane, WA look for?

The top searched job categories for Entry Level Email Chat Support jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Entry Level Email Chat Support jobs?

Cities near Spokane, WA with the most Entry Level Email Chat Support job openings:

Infographic showing various Entry Level Email Chat Support job openings in Spokane, WA as of July 2026, with employment types broken down into 48% Full Time, and 52% Contract. Highlights an 100% In-person job distribution.

Email Support Specialist

TEKsystems

Spokane, WA

$20/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Job description

Description

• Process enrollment requests received through email. • Manage and reduce the team's email backlog. • Complete basic enrollment transactions accurately and efficiently. • Support additional claims-related work as business needs require.

Skills

Customer service, Service desk, Support, Help desk support, Help desk

Top Skills Details

Customer service

Additional Skills & Qualifications

• Strong attention to detail. • Organization and time management. • Ability to multitask. • Accurate data entry.

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of Spokane, WA.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Spokane,WA.

Application Deadline

This position is anticipated to close on Aug 8, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


TEKsystems logo

About TEKsystems

Sourced by ZipRecruiter

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MD, US