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Entry Level Desk Jobs in Baton Rouge, LA (NOW HIRING)

Job Overview AV Taxi Rides is hiring an Entry-Level Cashier to process customer payments, assist ... Support front desk and administrative staff as needed * Maintain a clean and organized payment area

Work outdoors in a high-energy team environment This is not a desk job. You'll be on your feet ... If you're looking for: * Entry-level experience * Leadership development * A fast-growing company

Work outdoors in a high-energy team environment This is not a desk job. You'll be on your feet ... If you're looking for: * Entry-level experience * Leadership development * A fast-growing company

Entry Level Desk information

See Baton Rouge, LA salary details

$11

$20

$29

How much do entry level desk jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for entry level desk in Baton Rouge, LA is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.69 per hour, depending on experience, location, and employer.

What are entry level desk jobs?

Entry level desk jobs are positions that typically require minimal prior work experience and involve performing administrative or clerical tasks at a desk, such as data entry, answering phones, scheduling appointments, or assisting with office operations. These roles are common starting points for individuals beginning their professional careers and can be found in a variety of industries. Entry level desk jobs help employees gain valuable office skills, experience team collaboration, and learn workplace protocols, often serving as a stepping stone to more advanced roles.

What is the difference between Entry Level Desk vs Customer Service Representative?

AspectEntry Level DeskCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentOffice setting, front desk or reception areaCall centers, retail, or office settings
Employer & Industry UsageHotels, corporate offices, healthcare facilitiesRetail, telecommunications, banking
Common Search & ComparisonYesYes

Both roles typically require similar credentials and are found in office or customer-facing environments. An Entry Level Desk often involves front desk duties like greeting visitors or managing appointments, while a Customer Service Representative primarily handles customer inquiries via phone or in person. The main difference lies in the specific tasks and industry focus, but both serve as entry points into customer-facing or administrative roles.

What are some common challenges faced by entry level desk employees, and how can they be overcome?

Entry level desk employees often face challenges such as adapting to a fast-paced office environment, managing multiple tasks simultaneously, and learning new software or company-specific procedures. To overcome these, it’s helpful to prioritize tasks, seek feedback from supervisors, and take advantage of any training or mentorship opportunities offered. Building good communication skills and staying organized can also make transitioning into the role smoother and help employees grow more confident in their responsibilities.

What are the key skills and qualifications needed to thrive as an entry level desk employee, and why are they important?

To thrive as an Entry Level Desk employee, you generally need strong organizational skills, basic computer proficiency, and at least a high school diploma or equivalent. Familiarity with office software (like Microsoft Office Suite), email systems, and possibly phone or scheduling systems is typically required. Excellent communication, attention to detail, and a customer-oriented attitude are standout soft skills for this role. These abilities are crucial for efficiently managing administrative tasks, supporting team workflow, and ensuring positive interactions with clients or colleagues.
What are the most commonly searched types of Desk jobs in Baton Rouge, LA? The most popular types of Desk jobs in Baton Rouge, LA are:
What job categories do people searching Entry Level Desk jobs in Baton Rouge, LA look for? The top searched job categories for Entry Level Desk jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Entry Level Desk jobs? Cities near Baton Rouge, LA with the most Entry Level Desk job openings:
Infographic showing various Entry Level Desk job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 77% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,133 per year, or $20.3 per hour.

IT Support Desk Operator

MCNAUGHTON MCKAY GROUP

Baton Rouge, LA • On-site

Full-time

Re-posted 12 days ago


Job description

IT Help Desk Support, Tier 1

Position Summary
The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is responsible for delivering responsive, professional, and solutions-oriented support to employees in the office, warehouse, and field. Success in this role requires not only solid technical troubleshooting skills, but also strong customer service, clear communication, follow-through, and the ability to build trusting relationships with users.
This role is expected to resolve common technology issues efficiently, document work thoroughly, and create a positive support experience that helps employees stay productive. In addition to day-to-day ticket resolution, this position contributes to continuous improvement by identifying recurring issues, improving documentation, and helping strengthen the connection between IT and the business.


Key Responsibilities
•    Deliver excellent internal customer service by responding to employees with professionalism, urgency, empathy, and a genuine focus on solving problems and supporting productivity.
•    Serve as the first point of contact for help desk requests involving hardware, software, network access, mobile devices, printers, RF devices, and business systems.
•    Build positive working relationships with users across all areas of the business, including field and operational teams, by being approachable, communicative, and dependable.
•    Resolve as many issues as possible at first contact while ensuring users feel heard, informed, and confident in the support being provided.
•    Communicate clearly with non-technical users, set appropriate expectations, and provide timely follow-up until issues are resolved or properly handed off.
•    Accurately document incidents, troubleshooting steps, resolutions, and follow-up actions in the ticketing system to support knowledge sharing and reduce repeat work.
•    Escalate issues appropriately with complete context, strong documentation, and a clear summary of actions already taken.
•    Identify recurring issues, service gaps, or process breakdowns and contribute ideas for long-term fixes, standardization, automation, or training.
•    Assist with onboarding, user training, and day-to-day guidance to help employees use systems and tools effectively and reduce preventable support requests.
•    Maintain accurate records for supported hardware, software, and other assigned IT assets.
•    Support basic server, backup, or administrative tasks as assigned by the IT team.
•    Follow all company policies and standards, including safety, security, and data protection requirements.


Qualifications and Preferred Experience
Education and experience should be consistent with an entry-level IT support role while demonstrating the interpersonal skills needed to represent IT well across the organization.
•    Minimum of 1 year of experience in help desk, technical support, customer support, or another user-facing IT role.
•    Experience working in a fast-paced environment where responsiveness, service quality, and follow-through are important.
•    Exposure to distribution, warehouse, field, or multi-site operations is preferred.
•    Demonstrated ability to work effectively with people at different levels of technical comfort and business responsibility.

Technical Skills
•    Working knowledge of Windows operating systems and desktop environments.
•    Basic networking knowledge, including connectivity, VPN, and general troubleshooting.
•    Hardware troubleshooting for PCs, printers, RF devices, and related peripherals.
•    Experience using ticketing systems and documenting support activity clearly and consistently.
•    Basic mobile device support.
•    Helpful but not required: familiarity with warehouse, distribution, or multi-site technology environments, kiosk environments, RF scanning devices, or entry-level user account administration, backup, or server support.

What Success Looks Like
•    Internal customers feel supported, respected, and confident that IT is helping them solve problems.
•    Issues are resolved quickly and professionally, with strong first-contact resolution where appropriate.
•    Users receive clear communication and timely follow-up.
•    Tickets are well documented and useful for future reference.
•    Repeat issues are identified and reduced over time.
•    Stronger working relationships are built between IT and employees across the business, including the field.
•    Senior IT resources are freed up by effective handling of Tier 1 support issues.