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Entry Level Desk Jobs in Florida (NOW HIRING)

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Entry Level Desk information

See Florida salary details

$9

$17

$25

How much do entry level desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level desk in Florida is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.42 per hour, depending on experience, location, and employer.

What are entry level desk jobs?

Entry level desk jobs are positions that typically require minimal prior work experience and involve performing administrative or clerical tasks at a desk, such as data entry, answering phones, scheduling appointments, or assisting with office operations. These roles are common starting points for individuals beginning their professional careers and can be found in a variety of industries. Entry level desk jobs help employees gain valuable office skills, experience team collaboration, and learn workplace protocols, often serving as a stepping stone to more advanced roles.

What are the key skills and qualifications needed to thrive as an entry level desk employee, and why are they important?

To thrive as an Entry Level Desk employee, you generally need strong organizational skills, basic computer proficiency, and at least a high school diploma or equivalent. Familiarity with office software (like Microsoft Office Suite), email systems, and possibly phone or scheduling systems is typically required. Excellent communication, attention to detail, and a customer-oriented attitude are standout soft skills for this role. These abilities are crucial for efficiently managing administrative tasks, supporting team workflow, and ensuring positive interactions with clients or colleagues.

What are some common challenges faced by entry level desk employees, and how can they be overcome?

Entry level desk employees often face challenges such as adapting to a fast-paced office environment, managing multiple tasks simultaneously, and learning new software or company-specific procedures. To overcome these, it’s helpful to prioritize tasks, seek feedback from supervisors, and take advantage of any training or mentorship opportunities offered. Building good communication skills and staying organized can also make transitioning into the role smoother and help employees grow more confident in their responsibilities.

What is the difference between Entry Level Desk vs Customer Service Representative?

AspectEntry Level DeskCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentOffice setting, front desk or reception areaCall centers, retail, or office settings
Employer & Industry UsageHotels, corporate offices, healthcare facilitiesRetail, telecommunications, banking
Common Search & ComparisonYesYes

Both roles typically require similar credentials and are found in office or customer-facing environments. An Entry Level Desk often involves front desk duties like greeting visitors or managing appointments, while a Customer Service Representative primarily handles customer inquiries via phone or in person. The main difference lies in the specific tasks and industry focus, but both serve as entry points into customer-facing or administrative roles.

More about Entry Level Desk jobs

What are the most commonly searched types of Desk jobs in Florida?

The most popular types of Desk jobs in Florida are:

What are popular job titles related to Entry Level Desk jobs in Florida?

For Entry Level Desk jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Entry Level Desk jobs in Florida look for?

The top searched job categories for Entry Level Desk jobs in Florida are:

What cities in Florida are hiring for Entry Level Desk jobs?

Cities in Florida with the most Entry Level Desk job openings:

Entry Level Desk jobs near you
Infographic showing various Entry Level Desk job openings in Florida as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,985 per year, or $17.3 per hour.

Service Desk Associate II

Mount Sinai Medical Center of Florida

Miami Beach, FL • On-site

Other

Medical, Life, Retirement, PTO

Re-posted 28 days ago

Job description

As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
Job Description Summary:
The Service Desk Associate II provides advanced technical support to end users by troubleshooting hardware, software, and system issues, resolving incidents efficiently, and escalating complex problems when needed. This role ensures high-quality customer service, maintains accurate documentation, supports system access requests, and helps improve service desk processes. The position requires strong technical knowledge, problem-solving abilities, and effective communication skills to support a diverse user community.
2 Postions open: 1 1. M-F days flexible to work other shifts
2 Weekend overnight schedule:
Saturday, Sunday: 6:30pm-6:30am and Thursday, Friday: 8am-4:30pmPosition Responsibilities
  • Identifies root causes of issues, determines course of action, resolves issues and/or escalates for final resolution in a timely manner.
  • Calls Resolution: First call resolution and request for service must be met as established by policy and procedures guidelines.
  • Monitors open call issues and escalates to appropriate IT resources.
  • Follows up appropriate departmental procedures, including appropriate Request for Service, Change Management, Downtime and Disaster.
  • Enters all calls into the Call Tracking System with detailed problem information and steps taken to attempt resolution. Assigns unresolved calls to approriate resources.
  • Provides follow up, communicates resolutions, issues and delays to users in a timely manner.
  • Makes recommendations to maintain, update and improve Service Desk knowledge base and related documentation on an as needed basis.
  • Demonstrates basic competency levels in supported applications: Windows, Care Manager, Kronos, Order Entry, Lawson, Star, Physician Portal, etc. Demonstrates competency in learning about the most common hardware issues. Applies Knowledge received from in-services, classes, seminars, etc.
  • Provides hardware and software support as needed.
  • Delivers on commitments to user community within timeframes established by policy and procedure guidelines.
  • Answers phones in a timely, courteous and professional manner.
  • Acts as a consultant in the resolution of non-routine or higher level of difficulty of request as directed by supervisor. Shares expertise with entry level peers leading them in the resolution of complex issues.
Qualifications
  • License/Registration/Certification
    • A+ and/or N+ or equivalent experience
  • Education
    • AA or AS or equivalent experience
  • Experience
    • 3 year experience as Service Desk Support on Microsoft products, Novell, Active Directory, DNS preferred
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:
  • Health benefits
  • Life insurance
  • Long-term disability coverage
  • Healthcare spending accounts
  • Retirement plan
  • Paid time off
  • Pet Insurance
  • Tuition reimbursement
  • Employee assistance program
  • Wellness program
  • On-site housing for select positions and more!

Degree Requirements:
Certification:

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