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Entry Level Dell Help Desk Jobs (NOW HIRING)

Global Channel Management, Inc.

Help Desk

Binghamton, NY · On-site

$15/hr

High School Diploma or equivalent No less than one entry level certification (A+, N+, or OEM vendor certification) 1. Knowledge of networked printers/multi-functional equipment, and how to trouble ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

DASI LLC

Help Desk Specialist Level I

Doral, FL · On-site

This position is an entry-level position and will be responsible for first level help desk support for remote and onsite users. This position is full-time onsite which provides technical and ...

Technologix

IT Help Desk - Part-Time

Ruston, LA

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

1 point system

Help Desk Analyst

Wilmington, DE · On-site

$20 - $27.25/hr

Hardware - Dell Laptops / desktops Software - MS O365, Adobe Acrobat, ServiceNow Customer service skills are very important. Technical troubleshooting skills a must Ability to communicate both oral ...

Sentinel

IT Help Desk

Traverse City, MI · On-site

Responsibilities Sentinel Technologies is seeking a Tier 1/Tier 2 Help Desk Technician to provide ... We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and ...

TEKsystems

Tier 1 Help Desk

Corpus Christi, TX

$19 - $20/hr

Answer the main Help Desk phone, enter trouble tickets, and assist customers with issues over the ... Degree & Years of Experience: 1 year IT experience / Experience Level Entry Level Job Type ...

TEKsystems

Tier 1 Help Desk

Corpus Christi, TX

$19 - $20/hr

Answer the main Help Desk phone, enter trouble tickets, and assist customers with issues over the ... Degree & Years of Experience: 1 year IT experience / Experience Level Entry Level Job Type ...

Sentinel

IT Help Desk

Traverse City, MI · On-site

Responsibilities Sentinel Technologies is seeking a Tier 1/Tier 2 Help Desk Technician to provide ... We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and ...

Sentinel

IT Help Desk

Traverse City, MI

Sentinel Technologies is seeking a Tier 1/Tier 2 Help Desk Technician to provide hands-on technical ... We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and ...

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All JobsEntry Level Dell Help Desk Jobs

Entry Level Dell Help Desk information

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How much do entry level dell help desk jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for entry level dell help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

Is a help desk an entry-level position?

Help desk positions, including entry-level roles like an Entry Level Dell Help Desk technician, are typically designed for individuals with minimal professional experience. These roles often require basic technical skills, good communication, and problem-solving abilities, making them suitable for beginners in IT support.

Is Dell laying off employees in 2026?

There is no publicly available information indicating that Dell is planning widespread layoffs in 2026. As an entry-level help desk technician, job stability depends on company performance and industry trends, but Dell has historically maintained a stable workforce. It is advisable to monitor official company announcements for any updates.

Is IT hard to get hired at Dell?

Getting hired for an Entry Level Dell Help Desk position typically requires basic technical skills, good communication, and customer service experience. The hiring process may include assessments, interviews, and background checks, but it generally considers candidates with relevant certifications or training in IT support. Entry-level roles often have a straightforward application process for those with a strong interest in technology and problem-solving.

How much does Dell pay an hour?

Entry-level Dell Help Desk technicians typically earn around $15 to $20 per hour, depending on location and experience. The role often requires basic technical skills and customer service abilities, with opportunities for advancement and skill development.
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Entry Level Dell Help Desk jobs near you
Help Desk Associate

Help Desk Associate

Mount Sinai Medical Center

Miami Beach, FL

$18.25 - $24.75/hr

Other

Medical, Life, Retirement, PTO

Posted 7 days ago

Job description

Service Desk Analyst - Help Desk

This is an entry level on-site/in-house role.

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Position Responsibilities:

  • Identifies root causes of issues, determines course of action, resolves issues and/or escalates for final resolution in a timely manner
  • Call Resolution: First call resolution and request for service must be met as established by policy and procedures guidelines
  • Monitors open call issues and escalates to appropriate IT resources
  • Follows up appropriate departmental procedures, including appropriate Request for Service, Change Management, Downtime and Disaster
  • Enters all calls into the Call Tracking System with detailed problem information and steps taken to attempt resolution
  • Assigns unresolved calls to appropriate resources
  • Provides follow up, communicates resolutions, issues and delays to users in a timely manner
  • Makes recommendations to maintain, update and improve Service Desk knowledge base and related documentation on an as needed basis
  • Demonstrates competency levels in supported applications such as Windows, VPN, other IT supported software applications.
  • Demonstrates competency in learning about the most common hardware issues
  • Applies knowledge received from in-services, classes, seminars, etc
  • Provides hardware and software support as needed
  • Delivers on commitments to user community within timeframes established by policy and procedure guidelines
  • Answers phones in a timely, courteous and professional manner

Requirements:

  • 1 year experience as Service Desk Support or troubleshooting PC's preferred
  • Associates Degree
  • A+ and/or N+ or equivalent experience preferred
  • Excellent Customer Service and Communication Skills

Benefits

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

Health benefits

Life insurance

Long-term disability coverage

Healthcare spending accounts

Retirement plan

Paid time off

Pet Insurance

Tuition reimbursement

Employee assistance program

Wellness program

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