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Entry Level Dell Help Desk Jobs (NOW HIRING)

The Wistar Institute

Help Desk Analyst

Philadelphia, PA · On-site

$20.75 - $28.25/hr

The Help Desk Analyst is primarily responsible for configuration, installation, and the support of ... Manufacturer (Dell, HP, Apple) and/or IT Certifications (CompTIA ITF+, A+, Network+, Security+

Revolution Group

Help Desk Engineer

Westerville, OH · On-site

Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be ... While considered an entry-level position the ideal person will have better than average ...

Revolution Group

Help Desk Engineer

Westerville, OH · On-site

Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be ... While considered an entry-level position the ideal person will have better than average ...

Revolution Group

Help Desk Engineer

Westerville, OH · On-site

Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be ... While considered an entry-level position the ideal person will have better than average ...

SBC Innovations LLC

Junior Help Desk Technician

Columbia, SC · On-site

$18.50 - $25/hr

... PRIME, Dell OpenManage Essentials, and customized SharePoint sites * Assist with hardware ... OR * 2 years of IT Help Desk support experience in a Windows Active Directory environment; OR * 2 ...

Belcan

Help Desk Specialist

Cranberry Township, PA · On-site

$22.50/hr

Helpdesk Representative (French) Location: Cranberry Township, PA - Hybrid Duration: 4+ Months ... Troubleshoot issues related to Windows operating systems, Dell hardware, and company applications.

Prominent Edge

Help Desk/ Windows Support

Gaithersburg, MD · On-site

$21.50 - $29.25/hr

They are looking for an Information Help Desk/Windows Support to assist customers in-person and ... Dell Hardware (the contractor has 20 business days from start date to obtain this certification ...

Prominent Edge

Help Desk/ Windows Support

Gaithersburg, MD · On-site

$21.50 - $29.25/hr

They are seeking an Information Help Desk/Windows Support to provide high-quality customer support ... Dell Hardware (the contractor has 20 business days from start date to obtain this certification ...

AA2IT

Help Desk Tech

Arlington, VA

$23 - $31/hr

... Help Desk to meet Gartner standards and SLA's for all Gartner Associates (in local and regional ... in an entry level technical support role. Technical/Professional Skills & Competencies:

TEKsystems

Help Desk Specialist - Stores

Philadelphia, PA · Remote

$20 - $23/hr

Help Desk Technician (Remote) - Bilingual English/SpanishPosition Overview We are seeking customer ... entry-level IT support experience looking to grow their technology careers. Key Responsibilities

AA2IT

Help Desk Tech

Arlington, VA

$23 - $31/hr

... Help Desk to meet Gartner standards and SLA's for all Gartner Associates (in local and regional ... in an entry level technical support role. Technical/Professional Skills & Competencies:

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How much do entry level dell help desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level dell help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

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Entry Level Dell Help Desk positions often offer remote work options, especially for technical support roles that can be performed using remote access tools and communication software. However, availability of remote work may vary depending on the company's policies and specific job requirements.

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To secure an entry-level Dell Help Desk position, candidates should have basic technical knowledge of computer hardware and software, strong communication skills, and customer service experience. Relevant certifications like CompTIA A+ can improve chances, and applying through Dell's career portal or job boards is common practice.
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Help Desk Analyst

The Wistar Institute

Philadelphia, PA • On-site

$20.75 - $28.25/hr

Full-time

Re-posted 14 days ago

Job description

The Wistar Institute has an opening for a Help Desk Analyst to join our Information Technology department. The Help Desk Analyst is primarily responsible for configuration, installation, and the support of desktops, laptops, printers, telephones, and other peripheral devices throughout the organization. The position is the first line of support for the Institute, creating and triaging cases, as well as completing Tier 1 IT support issues.
Duties and responsibilities include:
  • Provides first-tier support for all desktop/laptop/mobile device hardware and software, printers, telephones, and any related equipment.
  • Assists with maintaining an inventory of IT assets.
  • Resolves and documents day-to-day issues reported through the ticketing system.
  • Manages and prioritizes assigned issues/tickets appropriately.
  • Demonstrates superior customer service as defined through customer satisfaction.
  • Completes assigned IT initiatives within agreed upon timeframe to deliver to user expectations.
  • Documents work following Standard Operating Procedures while also providing feedback to IT Leadership about potential improvements in processes and procedures.
  • Manages assigned projects, independently determining appropriate technology solutions and implementation timelines.
  • Creates, reviews, and maintains technical documentation.
  • Keeps abreast of current technology; maintains expert knowledge of the organization's supported hardware and software.
  • Supports a wide variety of customers and colleagues delivering exemplary technical support.
  • Responsible for other tasks and special projects as directed.
  • Flexibility in working outside of normal business hours in the event of an emergency or when additional support is required.
  • Protects the organization's value by keeping information confidential.

Requirements:
An AA/AS or BS in Computer Science or a combination of relevant education, IT certifications, and relevant experience is required. Experience with supporting/troubleshooting desktops, laptops, and other peripheral devices is required. A minimum of one year of experience with the following operating systems including Windows, macOS, iOS, and Android. A minimum of one year of experience working with Microsoft Office Suite Applications is required. A minimum of one year of experience with applicable workstation support is required.
Candidates must have a strong customer service orientation with the ability to present technical materials clearly to both technical and non-technical audiences. Must have the ability to work independently and as part of a team.
Highly Desired:
  • Experience with productivity software, such as Adobe Suite applications.
  • Experience with configuring, deploying, and supporting client systems in a highly managed environment.
  • Experience with Linux platforms, such as Ubuntu and/or CentOS.
  • Experience with Active Directory and M365 Administration.
  • Experience with Endpoint Security Solutions.
  • Experience with Virtual Desktop delivery platforms, such as VMware.
  • Basic Networking (DHCP, VLAN, and Wireless Network Configurations)
  • Manufacturer (Dell, HP, Apple) and/or IT Certifications (CompTIA ITF+, A+, Network+, Security+)
  • Experience in a biological laboratory computing environment.

The Wistar Institute is a world leader in early-stage discovery science in the areas of cancer, immunology, and infectious disease. Wistar is committed to accelerating research advances from bench to bedside through brilliant science and distinctive approaches to collaboration among scientific investigators and academic and industry partners. Wistar's dynamic environment supports the advancement of discoveries that will change the future of human health.
The Wistar Institute is located in the University City area of Philadelphia, in the heart of the University of Pennsylvania Campus. Wistar provides resources to its faculty and staff that enable them to conduct cutting edge collaborative research and provides for outstanding intellectual environments and state-of-the-art facilities.
We offer a competitive salary and excellent benefits package.
For more information about The Wistar Institute visit our website at www.wistar.org.
It is the policy of the Institute to provide equal employment opportunities to all individuals regardless of race, citizenship, ethnicity, color, creed, religion, marital status, national origin, ancestry, sex, age, veteran status, mental or physical disability (including HIV and AIDS), pregnancy, caregiver status, domestic or sexual violence victim status, sexual orientation, gender identity and expression, or on the basis of genetic information, or any other characteristic protected by federal, state, or local law, with respect to all terms and conditions of employment.

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