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Entry Level Debt Collection Call Center Jobs in Bloomington, IL

Customer service, collections, or call center experience appreciated but not required. Our Recovery ... Make outbound calls to customers/debtors informing of claim filed against them * Provide clarity on ...

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... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... The Practice OSF St. Joseph Medical Center - Bloomington, Illinois * Vituity's physician ...

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Entry Level Debt Collection Call Center information

See Bloomington, IL salary details

$6

$22

$34

How much do entry level debt collection call center jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for entry level debt collection call center in Bloomington, IL is $22.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.45 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Debt Collection Call Center vs Customer Service Representative?

AspectEntry Level Debt Collection Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, strong communication skills
Work EnvironmentCall center setting, high call volume, debt recovery focusCall center or office, general customer support
Employer & Industry UsageFinancial institutions, collection agenciesRetail, telecom, service industries
Common Search & ComparisonYesNo

Entry Level Debt Collection Call Center roles focus on recovering unpaid debts, often involving specific regulations and collections procedures. Customer Service Representatives handle general inquiries and support, with broader responsibilities. While both roles require communication skills and call center experience, debt collection positions emphasize debt recovery techniques and compliance, making them distinct in purpose and environment.

What are popular job titles related to Entry Level Debt Collection Call Center jobs in Bloomington, IL?

For Entry Level Debt Collection Call Center jobs in Bloomington, IL, the most frequently searched job titles are:

What cities near Bloomington, IL are hiring for Entry Level Debt Collection Call Center jobs?

Cities near Bloomington, IL with the most Entry Level Debt Collection Call Center job openings:

Infographic showing various Entry Level Debt Collection Call Center job openings in Bloomington, IL as of August 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $45,882 per year, or $22.1 per hour.

Claims Recovery Agent

Bloomington, IL • On-site

Wilber Group
Insurance Services • 201 - 500 employees

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New


Job description

This position requires a person with attention to detail, who is great at communication and has a professional and friendly behavior. This is a fully trainable position, with no insurance knowledge required!
Wilber is an insurance recovery firm, partnering with some of the most recognized insurance providers nationwide. Our staffing mission is to hire ideal team players like you and help grow skills that benefit you in your career. That is why we will provide you with an environment focused on transparency, training, trust, and respect. We value hard work, integrity, and commitment to excellence, which is why we offer a benefits package with extra perks that support your life and wellbeing.
Those perks include free breakfast, PTO, paid holiday leave, 401K with company match, health, dental, vision, 25K Life insurance policy paid for by Wilber and so much more! A strong candidate for this role would have a high school diploma or GED, is tech-savvy, well organized, and a team player with a cheerful outlook! Customer service, collections, or call center experience appreciated but not required.
Our Recovery team is eager to fill an in-person, Full-Time position in our Bloomington, IL office. Our collectors earn a starting pay of $19.00 an hour plus uncapped commission. New team members typically reach an average of $1,100 in commission each month during their first year, actual commissions may vary per person. You will work in a fast-paced work environment within the office setting, successfully notate files of conversations had and payments received.
Essential Functions amp; Responsibilities:
  • Make outbound calls to customers/debtors informing of claim filed against them
  • Provide clarity on filed claims and answer any inquiries from customers
  • Accurately process payments via card and ACH (electronic check payment)
  • Accurately notate files of conversations had and payments received
  • Negotiate repayment and financial plans to recover assets for clients
  • Learn and apply provided materials on company software, applicable laws and statutes, and industry standards to ensure compliance and optimize recovery.
  • Ability to ensure physical presence at assigned location
Check out our social media:
  • Facebook: https://www.facebook.com/WilberGroup/
  • Great Place to Work Certification: https://www.greatplacetowork.com/certified-company/7023903
  • Find out about additional benefits at www.wilberjobs.com
In addition to Wilber's competitive pay and benefits package, we have been voted as Great Place to Work Certified multiple years in a row, and we have been ranked at 40 for Best Workplaces in Financial Services and Insurance! We value hard work and fair dealings but also believe in having FUN at work. There is also an established Career Path with an opportunity for base wage increase w/in the first 6 months of employment. Wilber is a great place to get involved with the community and build friendships.