Responds to customer product inquiries via telephone or in written internet-based email or chat ... Documents customer information and recurring technical issues to support product quality programs ...
Responds to customer product inquiries via telephone or in written internet-based email or chat ... Documents customer information and recurring technical issues to support product quality programs ...
Responds to customer product inquiries via telephone or in written internet-based email or chat ... Documents customer information and recurring technical issues to support product quality programs ...
Responds to customer product inquiries via telephone or in written internet-based email or chat ... Documents customer information and recurring technical issues to support product quality programs ...
Excellent written and verbal communication skills, with strong analytical and critical-thinking ... Bachelor's degree in cybersecurity, information security, computer science, or related field
Excellent written and verbal communication skills, with strong analytical and critical-thinking ... Bachelor's degree in cybersecurity, information security, computer science, or related field
Excellent written and verbal communication skills, with strong analytical and critical-thinking ... Bachelor's degree in cybersecurity, information security, computer science, or related field
Excellent written and verbal communication skills, with strong analytical and critical-thinking ... Bachelor's degree in cybersecurity, information security, computer science, or related field
Associate Technical Account Manager
Cleveland, OH · On-site
$60 - $90/hr
Exposure to cybersecurity, PKI, certificate management, cloud platforms, networking, or ... written communication skills; ability to explain routine technical concepts clearly and ...
New
Associate Technical Account Manager
Cleveland, OH · On-site
$60 - $90/hr
Exposure to cybersecurity, PKI, certificate management, cloud platforms, networking, or ... written communication skills; ability to explain routine technical concepts clearly and ...
New
Exposure to cybersecurity, PKI, certificate management, cloud platforms, networking, or ... written communication skills; ability to explain routine technical concepts clearly and ...
Exposure to cybersecurity, PKI, certificate management, cloud platforms, networking, or ... written communication skills; ability to explain routine technical concepts clearly and ...
Exposure to cybersecurity, PKI, certificate management, cloud platforms, networking, or ... written communication skills; ability to explain routine technical concepts clearly and ...
Exposure to cybersecurity, PKI, certificate management, cloud platforms, networking, or ... written communication skills; ability to explain routine technical concepts clearly and ...
Sales Account Manager - Entry Level
$34K - $41K/yr
We believe that understanding the technical aspect of sales, marketing, customer service, and ... Strong communication skills (written and verbal) Additional Information Compensation is a ...
Sales Account Manager - Entry Level
$34K - $41K/yr
We believe that understanding the technical aspect of sales, marketing, customer service, and ... Strong communication skills (written and verbal) Additional Information Compensation is a ...
Entry-Level Geotechnical Engineer Requisition Number: 2026-1170-07 Are you just starting out or a ... You have basic technical writing skills at the college level You Are Willing and Able to: Perform ...
Entry-Level Geotechnical Engineer Requisition Number: 2026-1170-07 Are you just starting out or a ... You have basic technical writing skills at the college level You Are Willing and Able to: Perform ...
Entry-Level Geotechnical Engineer Requisition Number: 2026-1178-09 Are you just starting or a ... You have basic technical writing skills at the college level You Are Willing and Able to: Perform ...
Entry-Level Geotechnical Engineer Requisition Number: 2026-1178-09 Are you just starting or a ... You have basic technical writing skills at the college level You Are Willing and Able to: Perform ...
Entry-Level Geotechnical Engineer
Columbus, OH · On-site
$52 - $75/hr
Entry-Level Geotechnical Engineer Requisition Number: 2026-1170-07 Are you just starting out or a ... You have basic technical writing skills at the college level You Are Willing and Able to: Perform ...
Entry-Level Geotechnical Engineer
Columbus, OH · On-site
$52 - $75/hr
Entry-Level Geotechnical Engineer Requisition Number: 2026-1170-07 Are you just starting out or a ... You have basic technical writing skills at the college level You Are Willing and Able to: Perform ...
Entry-Level Geotechnical Engineer Requisition Number: 2026-1170-07Are you just starting out or a ... in writing clear, well-organized technical reports.Construction & Environmental Inspections:
Quick apply
Entry-Level Geotechnical Engineer Requisition Number: 2026-1170-07Are you just starting out or a ... in writing clear, well-organized technical reports.Construction & Environmental Inspections:
Entry-Level Geotechnical Engineer Requisition Number: 2026-1178-09 Are you just starting or a ... You have basic technical writing skills at the college level You Are Willing and Able to: Perform ...
Entry-Level Geotechnical Engineer Requisition Number: 2026-1178-09 Are you just starting or a ... You have basic technical writing skills at the college level You Are Willing and Able to: Perform ...
Entry-Level Geotechnical Engineer Requisition Number: 2026-1170-07 Are you just starting out or a ... You have basic technical writing skills at the college level You Are Willing and Able to: Perform ...
Entry-Level Geotechnical Engineer Requisition Number: 2026-1170-07 Are you just starting out or a ... You have basic technical writing skills at the college level You Are Willing and Able to: Perform ...
Entry-Level Geotechnical Engineer Requisition Number: 2026-1178-09Are you just starting or a recent ... in writing clear, well-organized technical reports.Construction & Environmental Inspections:
Quick apply
Entry-Level Geotechnical Engineer Requisition Number: 2026-1178-09Are you just starting or a recent ... in writing clear, well-organized technical reports.Construction & Environmental Inspections:
Internship - Technical Support
Dayton, OH · On-site
$15 - $20/hr
Are you looking for a paid internship/entry level position to develop your skills in a professional ... Ability to communicate information in written and verbal form Location: * The intent is for this ...
Quick apply
Internship - Technical Support
Dayton, OH · On-site
$15 - $20/hr
Are you looking for a paid internship/entry level position to develop your skills in a professional ... Ability to communicate information in written and verbal form Location: * The intent is for this ...
Internship - Technical Support
Dayton, OH · On-site +1
$15 - $20/hr
Are you looking for a paid internship/entry level position to develop your skills in a professional ... Ability to communicate information in written and verbal form Location: * The intent is for this ...
Internship - Technical Support
Dayton, OH · On-site +1
$15 - $20/hr
Are you looking for a paid internship/entry level position to develop your skills in a professional ... Ability to communicate information in written and verbal form Location: * The intent is for this ...
Internship - Technical Support
Dayton, OH · On-site
$15 - $20/hr
Are you looking for a paid internship/entry level position to develop your skills in a professional ... Ability to communicate information in written and verbal form Location: * The intent is for this ...
Internship - Technical Support
Dayton, OH · On-site
$15 - $20/hr
Are you looking for a paid internship/entry level position to develop your skills in a professional ... Ability to communicate information in written and verbal form Location: * The intent is for this ...
Technical Project Manager
Cincinnati, OH · On-site
$90 - $130/hr
... in Information Technology, Cybersecurity, Business, or related field is required. · PMP ... written communication skills. · Thorough understanding of project management principles and ...
Technical Project Manager
Cincinnati, OH · On-site
$90 - $130/hr
... in Information Technology, Cybersecurity, Business, or related field is required. · PMP ... written communication skills. · Thorough understanding of project management principles and ...
Entry-Level Civil Engineer-Transportation
Dublin, OH · On-site
$68K - $75K/yr
Mead & Hunt is looking for an Entry-Level Civil Engineer to join our Transportation group ... Technical writing * Attend client meetings * Assist in client contact and communications. A valid ...
Entry-Level Civil Engineer-Transportation
Dublin, OH · On-site
$68K - $75K/yr
Mead & Hunt is looking for an Entry-Level Civil Engineer to join our Transportation group ... Technical writing * Attend client meetings * Assist in client contact and communications. A valid ...
Entry Level Cyber Security Technical Writer information
What does an entry level cyber security technical writer do?
What are the key skills and qualifications needed to thrive as an entry level cyber security technical writer, and why are they important?
What types of projects and documentation might an entry level cyber security technical writer work on, and how do they typically collaborate with technical teams?
What is the difference between Entry Level Cyber Security Technical Writer vs Cyber Security Analyst?
| Aspect | Entry Level Cyber Security Technical Writer | Cyber Security Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in English, Communications, or Cybersecurity basics; certifications like CompTIA Security+ are a plus | Bachelor's degree in Cybersecurity, Computer Science, or related field; certifications like CompTIA Security+ or CISSP often preferred |
| Work Environment | Primarily office-based, creating technical documentation, manuals, and security policies | Typically office or remote, monitoring security systems, analyzing threats, and implementing security measures |
| Employer & Industry Usage | Used across tech, finance, and government sectors for documentation roles | Common in IT, finance, healthcare, and government for security monitoring and incident response |
While both roles require a foundational understanding of cybersecurity, the Entry Level Cyber Security Technical Writer focuses on creating clear documentation and manuals, whereas the Cyber Security Analyst actively monitors and responds to security threats. The roles differ in daily tasks but share similar entry-level credentials and industry usage.
What are the most commonly searched types of Cyber Security Technical Writer jobs in Ohio?
The most popular types of Cyber Security Technical Writer jobs in Ohio are:
What are popular job titles related to Entry Level Cyber Security Technical Writer jobs in Ohio?
For Entry Level Cyber Security Technical Writer jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Entry Level Cyber Security Technical Writer jobs in Ohio look for?
The top searched job categories for Entry Level Cyber Security Technical Writer jobs in Ohio are:
What cities in Ohio are hiring for Entry Level Cyber Security Technical Writer jobs?
Cities in Ohio with the most Entry Level Cyber Security Technical Writer job openings:
CDK Global rating
7.4
Based on 20 frontline employees who took The Breakroom Quiz
169th of 247 rated software companies
Job description
ADP Dealer Services is now CDK Global.
Stability meets Agility. CDK is one of the largest technology providers to the automotive industry, with more than 26,000 dealer sites in over 100 countries and nearly 9,000 employees worldwide. From data scientists to sales and operations experts, we're hiring to support your growth and ours. We are looking to hire over 200 people by January in our new Center of Excellence in Norwood, OH!
GreenLight Your Career.
Job Description
Position Summary:
Provides primary support to customers encountering problems using the CDK's products and solutions. Responds to customer product inquiries via telephone or in written internet-based email or chat sessions. Facilitates inquires through systems in order to provide answers to common questions and problems. Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters. Documents customer information and recurring technical issues to support product quality programs and product development.
Position Responsibilities & Essential functions:
- Receives inbound client/associate inquiries via phone, web chat, e-mail, and online ticket
- Creates case logs, record information, establish resolution time, follow up on issues, and escalate complex issuesAssesses issues and establish a course of action to guide the client/associate to timely resolution of inquiry
- Troubleshoots problems with malfunctioning software applications and recommends corrective action
- Directs and guides clients through resolution of technical issues
- Submits requests for product changes and other custom programming updates
- Practically applies knowledge of CDK case resolution process, policies, and escalation methodology
- Attends training courses as required and stay abreast of evolving internal processes and industry developments
- Provides customer service and remote support services and applies problem solving skills
- Works in a team environment and assist team members on various issues
- Provides other ad hoc support and duties as assignedWorks in an environment with competing priorities
Qualifications
QUALIFICATIONS & REQUIREMENTS
- High School DiplomaProficient PC Skills, specifically in Windows and IOS environments
- Knowledge and familiarity with mobile devices (SMARTPHONES/IPADS)
- Ability to document track and monitor a problem/issue to a timely resolution
- Problem solving abilityStrong negotiation skills; strong verbal and written communication skills along with prioritization of duties
PREFERRED ATTRIBUTES & Qualifications
- Experience supporting a software product
- College / University degree
- Bilingual French or Spanish highly desired
Additional Information
We cannot succeed as a world class service company unless we globally attract, motivate, empower and retain exceptionally knowledgeable, talented, and committed associates.
Our associates have a strong work ethic and results-orientation, believe in and support our core values, and reflect the diverse business environments in which we operate. We will offer our associates challenges, opportunities, and advancement in an informal, fast-paced, non-bureaucratic environment that is sensitive to work-family and flexible-schedule issues. We will provide technologies that enable our associates to meet our clients' ever-changing product needs and preferences.
We want each associate to feel like an integral part of a team that is making a discernible positive contribution to CDK's success. Our goal is to be the clear employer of choice for our current and future associates.
CDK Global is an Equal Opportunity Employer; Minorities/Women/Veterans/Disabled.
We believe that diversity in all aspects of business leads to strength.
Videos To Watch
https://www.youtube.com/watch?v=c3K2jJOULhs&list=PLT9RVq7bi7VvKM0xcSZlvcY4ygxRej6-C&index=17
What CDK Global employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About CDK Global
Sourced by ZipRecruiter
Industry
Software development
Company size
5,001 - 10,000 Employees
Headquarters location
Hoffman Estates, IL, US