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Entry Level Customer Support Jobs in Phoenix, AZ

Lamps Plus

Store Customer Support

Chandler, AZ · On-site

$14.75 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a phenomenal entry level opportunity for those who don't have prior sales experience. It ... Advises Store Manager or Support Supervisor of discrepancies or damaged items. * Arranges ...

Lamps Plus

Store Customer Support

Chandler, AZ · On-site

$15 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a phenomenal entry level opportunity for those who don't have prior sales experience. It ... Advises Store Manager or Support Supervisor of discrepancies or damaged items. * Arranges ...

Lamps Plus

Store Customer Support

Chandler, AZ

$14.75 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a phenomenal entry level opportunity for those who don't have prior sales experience. It ... Advises Store Manager or Support Supervisor of discrepancies or damaged items. * Arranges ...

LAMPS PLUS

Store Customer Support

Chandler, AZ · On-site

$15.50 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a phenomenal entry level opportunity for those who don't have prior sales experience. It ... Advises Store Manager or Support Supervisor of discrepancies or damaged items. * Arranges ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Phoenix, AZ

Entry Level Customer Support information

See Phoenix, AZ salary details

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How much do entry level customer support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level customer support in Phoenix, AZ is $20.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Phoenix, AZ?

The most popular types of Customer Support jobs in Phoenix, AZ are:

What are popular job titles related to Entry Level Customer Support jobs in Phoenix, AZ?

For Entry Level Customer Support jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Phoenix, AZ look for?

The top searched job categories for Entry Level Customer Support jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Entry Level Customer Support jobs?

Cities near Phoenix, AZ with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Phoenix, AZ as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, and 4% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $43,247 per year, or $20.8 per hour.

Entry Level Customer Service Assistant

Emerald Logistix

Phoenix, AZ • On-site

$17.25 - $23.50/hr

Other

Re-posted 16 days ago

Job description

Entry Level Customer Service Assistant

Are you looking to start your career in customer service? We are seeking an enthusiastic and dedicated Entry Level Customer Service Assistant to join our vibrant team. In this role, you will be the first point of contact for our customers, providing them with exceptional service and support. You will have the opportunity to develop your skills in a fast-paced environment while building strong relationships with clients.

Key Responsibilities
  • Assist customers with inquiries via phone, email, and in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Maintain accurate records of customer interactions and transactions
  • Provide information on products and services to customers
  • Collaborate with other team members to improve customer service processes
  • Follow up on customer inquiries to ensure resolution
Qualifications
  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities
  • Ability to work in a team-oriented environment
  • Proficient in Microsoft Office Suite
  • Customer service experience is a plus, but not required
What We Offer
  • A supportive and welcoming team environment.
  • Opportunities for professional growth and development.
  • Competitive compensation and benefits package.

Apply