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Entry Level Customer Support Jobs in Minnesota (NOW HIRING)

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Entry Level Customer Support information

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What are the most commonly searched types of Customer Support jobs in Minnesota?

The most popular types of Customer Support jobs in Minnesota are:

What are popular job titles related to Entry Level Customer Support jobs in Minnesota?

For Entry Level Customer Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Minnesota look for?

The top searched job categories for Entry Level Customer Support jobs in Minnesota are:

What cities in Minnesota are hiring for Entry Level Customer Support jobs?

Cities in Minnesota with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Sales Representative-Entry Level

Bisco Industries

Saint Paul, MN

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Bisco Industries rating

9.6

Company rating: 9.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

4th of 418 rated retail wholesalers

Job description

bisco industries is an essential organization that truly believes employees are our greatest asset and offers an exciting long-term career path with continued upward mobility and learning for those that are eager to excel and exceed expectations!
Our successful entry level sales representatives come from a number of diverse professional backgrounds, but all have one main focus, the customer.  Are you a customer service focused individual that is looking to pursue a fulfilling sales career with a dynamic organization that services Fortune 500 companies in cutting edge industries?  Then this opportunity is for you!  Bisco Industries is ranked among the Top 20 Distributors of electronic components and specialty fasteners in North America.  We currently have 52 facilities located throughout the United States, Canada and the Philippines and are looking for hungry individuals to join our growing team!!
RESPONSIBILITIES
  • Ensure excellent customer service via phone, email and customer visits
  • Maintain accurate records and an organized work environment
  • Provide support to a team of sales reps, both inside and outside sales efforts
  • Coordinate with sales representatives and respond quickly to customer needs, requests and problems
  • Train with tenure sales reps to learn how to break into new business and establish professional working relationships
  • Entry level sales/sales assistant with the goal of promotion into 100% sales within 9-12 months, potentially sooner
QUALIFICATIONS
  • Prior customer service experience is required
  • Prior inside sales experience is a plus
  • Strong communication skills, both written and verbal
  • Willingness to continually learn about bisco industries, our customers and the industry
  • Evidence of successful, high performance in work, school or other activities
  • History of persistence or commitment to school, work or the community
  • You must be a US Citizen or Permanent Resident with a valid driver’s license
  • Must be able to pass a background check and work Onsite, Monday through Friday              8AM – 5PM with an hour lunch.
WHAT’S IN IT FOR YOU!? 
  • Competitive pay + monthly bonus program
  • Annual hourly wage merit increases & performance reviews
  • Vigorous Training program that prepares you for our inside/outside hybrid sales model.
  • Competitive PTO (vacation/sick time)
  • Paid holidays, including a ½ day on your birthday
  • Comprehensive Medical, Dental and Vison insurance
  • Wellness incentives
  • Company provided life and long-term disability insurance
  • 401k with a company match
  • Tuition Reimbursement Program
  • Paid weekly!
Yearly Pay Range of $52K-$57K paid out hourly. ($25hr to $27/hr) with opportunities for bonus. 
Bisco Industries, Inc. will provide equal employment opportunity without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, genetics, gender identity or expression, political belief or activity, veteran status, or any other characteristic protected by federal, state or local law. This policy applies to all areas of employment, including recruitment, hiring, placement, training and development, promotion, transfer, termination, layoff, recall, leaves of absence, compensation benefits, social and recreational programs, and all other conditions and privileges of employment in accordance with applicable federal, state and local laws. Must possess an active, unrestricted and valid driver’s license.

What Bisco Industries employees say

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