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Entry Level Customer Success Jobs in Alabama (NOW HIRING)

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Entry Level Customer Success information

See Alabama salary details

$29.5K

$75.3K

$126.9K

How much do entry level customer success jobs pay per year?

As of Aug 12, 2026, the average yearly pay for entry level customer success in Alabama is $75,288.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $89,700.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

What are the key skills and qualifications needed to thrive in entry level customer success, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What is an entry level customer success?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the most commonly searched types of Customer Success jobs in Alabama? The most popular types of Customer Success jobs in Alabama are:
What are popular job titles related to Entry Level Customer Success jobs in Alabama? For Entry Level Customer Success jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success jobs in Alabama look for? The top searched job categories for Entry Level Customer Success jobs in Alabama are:
What cities in Alabama are hiring for Entry Level Customer Success jobs? Cities in Alabama with the most Entry Level Customer Success job openings:
Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Alabama as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $75,288 per year, or $36.2 per hour.

CAC Account Coordinator, Property & Casualty

The Baldwin Group

Birmingham, AL • On-site

$18.75 - $24.25/hr

Full-time

Posted 21 days ago

Job description

The Account Coordinator is an entry-level customer service position responsible for managing the day-to-day functions of an assigned book of business within the Education Practice while providing exceptional customer service to clients.
CAC, part of The Baldwin Group, is a leading insurance broker and advisor that provides expertise and placement capabilities across the spectrum of insurance and capital markets. Our team defines our success. We recruit and retain the industry's best talent with deep knowledge and experience in their respective segments, products, and industries. We root for each other, as we are all connected and aligned to serving clients in a better and smarter way. Find out more about career opportunities to work with the best team in the industry.
Duties & Responsibilities:
  • Participate in day-to-day operations of a service team and the assigned book of business
  • Partner with the team and Producers to assist with customer service needs to maintain and grow the book of business.
  • Interact with carriers, underwriters, and clients to provide data and information for decision making.
  • Responsible for entering and maintaining client data within EPIC and other 3rd party vendor software as appropriate, in accordance with standards.
  • Prepare requests for renewal information, including exposure analysis/renewal workbooks, and work directly with clients to obtain information required for renewals
  • Analyze renewal quotes for accuracy and prepare proposal/presentation documents for Account Executive review
  • Process policies, certificates, change requests, ID cards, endorsements, cancellations, audits and invoicing as required
  • Request loss runs, claims analysis and other applicable needs to meet client, producer, or carrier needs.
  • Handle insurance requirements on contract reviews
  • May sometimes partner with the team and Producers to assist with marketing new and renewal
  • business to grow the book of business/round out accounts
  • Other duties as assigned

Qualifications:
  • Bachelor's degree required; in lieu of degree can substitute relevant education and work experience
  • 0-3 years of insurance industry experience is preferred
  • Appropriate state insurance license is required; may be obtained in first 60 days of employment
  • Excellent communication skills, both verbal and written
  • Strong multi-tasking and time management skills
  • Proficient in Microsoft Office products (Word, Excel, PowerPoint)
  • Ability to efficiently handle multiple, simultaneous, and complex tasks and projects while maintaining a strong attention to detail
  • Ability to work in a fast-paced environment
  • High level of professionalism and confidentiality
  • Agency Management System experience (Applied Epic preferred)

Click here for some insight into our culture!
The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

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