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Entry Level Customer Success Specialist Jobs (NOW HIRING)

acams

Customer Success Specialist

Washington, DC · Hybrid

We're specifically looking for a customer success specialist who will roll up their sleeves and work with the team from inside the trenches. As a key member of specific client teams, you will partner ...

TGR Solutions

Customer Success Specialist

Los Angeles, CA · On-site

$28.85 - $31.25/hr

Customer Success Specialist Location : Los Angeles, CA (Onsite - Downtown Los Angeles) Position : Full-Time Reports To : Customer Success Manager About the Company : TGR Solutions, Inc. is an ...

TGR Solutions

Customer Success Specialist

Los Angeles, CA · On-site

$28.85 - $31.25/hr

Customer Success Specialist Location : Los Angeles, CA (Onsite - Downtown Los Angeles) Position : Full-Time Reports To : Customer Success Manager About the Company : TGR Solutions, Inc. is an ...

TGR Solutions

Customer Success Specialist

Los Angeles, CA · On-site

$28.85 - $31.25/hr

Customer Success Specialist Location : Los Angeles, CA (Onsite - Downtown Los Angeles) Position : Full-Time Reports To : Customer Success Manager About the Company : TGR Solutions, Inc. is an ...

Semios

Customer Success Specialist

Customer Success Specialist Founded in 2010, Semios Group is a leading agricultural technology company helping growers, agronomists, and ag retailers manage over 200 million acres across five ...

Zoomph

Customer Success Specialist

Customer Success Specialist The Customer Success Specialist at Zoomph will play a key role in ensuring our clients receive exceptional support and service. This role involves providing frontline ...

Restream, Inc.

Customer Success Specialist

Austin, TX · On-site

Customer Success Specialist Restream is looking for a driven and ambitious Customer Success Specialist to join our Global Sales team based in Austin, Texas. As the #1 multi-streaming solution ...

ACAMS

Customer Success Specialist

Washington, DC · On-site

We're specifically looking for a customer success specialist who will roll up their sleeves and work with the team from inside the trenches. As a key member of specific client teams, you will partner ...

Semios

Customer Success Specialist

Customer Success Specialist Founded in 2010, Semios Group is a leading agricultural technology company helping growers, agronomists, and ag retailers manage over 200 million acres across five ...

ACAMS LLC

Customer Success Specialist

Washington, DC · On-site

$24.04 - $28.85/hr

We're specifically looking for a customer success specialist who will roll up their sleeves and work with the team from inside the trenches. As a key member of specific client teams, you will partner ...

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All JobsCustomer Success Specialist JobsEntry Level Customer Success Specialist Jobs

Entry Level Customer Success Specialist information

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How much do entry level customer success specialist jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level customer success specialist in the United States is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

How to start a career in customer success?

To start a career as an Entry Level Customer Success Specialist, gain strong communication and problem-solving skills, and familiarize yourself with customer relationship management (CRM) tools. Entry-level roles often require a bachelor's degree and relevant internships or experience in customer service or support. Building industry knowledge and earning certifications like Customer Success Manager (CSM) can also improve job prospects.

What are some common challenges faced by entry level customer success specialists, and how can they be overcome?

Entry Level Customer Success Specialists often encounter challenges such as managing a high volume of client inquiries, addressing diverse customer needs, and quickly mastering product knowledge. Building strong communication and organizational skills is key to staying on top of customer requests and ensuring timely follow-ups. Proactively seeking mentorship from experienced team members and regularly participating in training sessions can help you develop confidence in handling complex issues. Embracing feedback and collaborating closely with sales, support, and product teams will also enhance your ability to deliver positive customer experiences and grow in your role.

What does an entry level customer success specialist do?

An Entry Level Customer Success Specialist is responsible for supporting customers throughout their journey with a company’s products or services. Their main tasks include onboarding new clients, answering product-related questions, troubleshooting basic issues, and ensuring customer satisfaction. They act as a bridge between the customer and the company, helping to address concerns, provide guidance, and foster long-term relationships. This role often involves working closely with other teams such as sales and support to ensure a seamless customer experience.

What is the difference between Entry Level Customer Success Specialist vs Customer Support Representative?

AspectEntry Level Customer Success SpecialistCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer a bachelor's degreeHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentProactive engagement with clients, focusing on retention and successReactive support, resolving customer issues and inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries emphasizing customer successWidespread across retail, telecom, and service sectors
Search & Comparison IntentOften compared for roles focusing on customer retention and growthCompared for roles centered on issue resolution and support

While both roles involve customer interaction, the Entry Level Customer Success Specialist focuses on proactive engagement to ensure customer satisfaction and retention, whereas the Customer Support Representative primarily handles reactive issue resolution. Understanding these differences helps job seekers identify the right role aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an entry level customer success specialist, and why are they important?

To thrive as an Entry Level Customer Success Specialist, you need strong communication abilities, problem-solving skills, and a customer-focused mindset, often supported by a bachelor's degree or relevant experience. Familiarity with CRM software like Salesforce or Zendesk and basic proficiency in productivity tools such as Microsoft Office are typically expected. Outstanding interpersonal skills, patience, and a proactive attitude help you build lasting client relationships and handle challenging situations. These skills ensure customers receive effective support and guidance, driving satisfaction and long-term loyalty for the company.
What cities are hiring for Entry Level Customer Success Specialist jobs? Cities with the most Entry Level Customer Success Specialist job openings:
What are the most commonly searched types of Customer Success Specialist jobs? The most popular types of Customer Success Specialist jobs are:
What states have the most Entry Level Customer Success Specialist jobs? States with the most job openings for Entry Level Customer Success Specialist jobs include:
Entry Level Customer Success Specialist jobs near you

Customer Success Specialist

Naztec International Group

West Palm Beach, FL • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Naztec International Group is seeking a proactive, customer-focused Customer Success Specialist to join our growing remote team. In this role, you will serve as a trusted partner to clients by ensuring they receive exceptional service, timely support, and a seamless experience throughout their engagement with our company.

As a Customer Success Specialist, you will build strong client relationships, coordinate with internal teams, resolve inquiries, monitor customer satisfaction, and help clients maximize the value of Naztec International Group\'s consulting and technology services. Your ability to communicate effectively, solve problems, and manage multiple priorities will directly contribute to long-term client success and business growth.

This position is ideal for someone who enjoys working with people, building lasting professional relationships, and delivering an outstanding customer experience in a collaborative remote environment.

Key Responsibilities
  • Serve as the primary point of contact for assigned clients, ensuring a positive and professional customer experience.
  • Build and maintain strong, long-term relationships through proactive communication and regular follow-ups.
  • Guide new clients through the onboarding process, ensuring a smooth transition and successful implementation of services.
  • Respond promptly to client inquiries, questions, and service requests through email, phone, and virtual meetings.
  • Collaborate with internal departments, including Operations, Project Management, IT, and Recruiting, to coordinate client needs and resolve issues efficiently.
  • Monitor customer accounts, project milestones, and service deliverables to ensure expectations are met.
  • Identify potential challenges and proactively recommend solutions to improve customer satisfaction and retention.
  • Track customer interactions and maintain accurate records within the company\'s CRM and internal systems.
  • Prepare reports on customer engagement, service performance, and client feedback.
  • Assist with renewals, service expansions, and identifying opportunities to strengthen client partnerships.
  • Gather customer feedback and share insights to support continuous process improvements and service enhancements.
  • Maintain a thorough understanding of Naztec International Group\'s services, solutions, and business operations.
  • Support multiple client accounts while maintaining exceptional attention to detail and responsiveness.
  • Perform additional customer success and administrative responsibilities as assigned.
  • Bachelor\'s degree in Business, Communications, Marketing, Management, or a related field (or equivalent professional experience).
  • 2+ years of experience in Customer Success, Account Management, Customer Support, Client Services, Business Operations, or a related role.
  • Experience supporting business clients in consulting, technology, staffing, engineering, or professional services environments is preferred.
  • Experience using CRM platforms and customer success tools.
  • Proficiency with Microsoft Office and Google Workspace.
  • Experience using collaboration and project management platforms such as Salesforce, HubSpot, Asana, Monday.com, Jira, ClickUp, Slack, or Microsoft Teams is a plus.
  • Annual performance bonus opportunities
  • Medical, Dental, and Vision Insurance
  • 401(k) with company matching
  • Paid Time Off (PTO)
  • Paid Holidays
  • Flexible remote work environment
  • Home office equipment support
  • Professional development and training
  • Career growth opportunities
  • Employee Assistance Program
  • Life Insurance
  • Short-Term & Long-Term Disability Coverage
  • Wellness initiatives

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