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Entry Level Customer Success Specialist Jobs (NOW HIRING)

Align Strategic

Customer Success Specialist

Orlando, FL · Remote

Customer Success Specialist AlignStrategic.com , a leader in lower-mid-market business growth products and solutions in North America, is looking for a customer success specialist. You'll be part of ...

Railinc

Customer Success Specialist

Cary, NC · On-site

Customer Success Specialist Location: Cary NC (Onsite presence is required) Railinc creates cutting-edge technology solutions for one of North America's most important industries. From developing ...

Railinc

Customer Success Specialist

Cary, NC · On-site

Customer Success Specialists are expected to provide timely responses to customer emails, telephone inquiries, and chats for assistance in resolving issues with Railinc products, including timely and ...

LocalWork

Customer Success Specialist

Chandler, AZ · On-site

Our Customer Success Specialist plays a pivotal role in enhancing our client's experiences and ensuring their success using our platform. This opportunity is perfect for individuals passionate about ...

1stMILE LLC

Customer Success Specialist

Goodyear, AZ · On-site

$20.81 - $26.63/hr

Customer Success Specialist Who is 1stMILE? At 1stMILE, we're more than a software company. We're a leading FinTech provider helping automotive repair and tire shops improve profitability, operations ...

1st-Mile

Customer Success Specialist

Goodyear, AZ · On-site

Customer Success Specialist Who is 1stMILE? At 1stMILE, we're more than a software company. We're a leading FinTech provider helping automotive repair and tire shops improve profitability, operations ...

1stMILE

Customer Success Specialist

Goodyear, AZ · On-site

$20.81 - $26.63/hr

Customer Success Specialist Who is 1stMILE? At 1stMILE, we're more than a software company. We're a leading FinTech provider helping automotive repair and tire shops improve profitability, operations ...

Paris

Customer Success Specialist

Mount Holly, NJ · On-site

Customer Success Specialist As the Customer Success Specialist, you will be exposed to multimillion-dollar relationships with key accounts, including Walmart, Amazon, paper merchants, and independent ...

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Entry Level Customer Success Specialist information

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How much do entry level customer success specialist jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level customer success specialist in the United States is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What does an entry level customer success specialist do?

An Entry Level Customer Success Specialist is responsible for supporting customers throughout their journey with a company’s products or services. Their main tasks include onboarding new clients, answering product-related questions, troubleshooting basic issues, and ensuring customer satisfaction. They act as a bridge between the customer and the company, helping to address concerns, provide guidance, and foster long-term relationships. This role often involves working closely with other teams such as sales and support to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive as an entry level customer success specialist, and why are they important?

To thrive as an Entry Level Customer Success Specialist, you need strong communication abilities, problem-solving skills, and a customer-focused mindset, often supported by a bachelor's degree or relevant experience. Familiarity with CRM software like Salesforce or Zendesk and basic proficiency in productivity tools such as Microsoft Office are typically expected. Outstanding interpersonal skills, patience, and a proactive attitude help you build lasting client relationships and handle challenging situations. These skills ensure customers receive effective support and guidance, driving satisfaction and long-term loyalty for the company.

What are some common challenges faced by entry level customer success specialists, and how can they be overcome?

Entry Level Customer Success Specialists often encounter challenges such as managing a high volume of client inquiries, addressing diverse customer needs, and quickly mastering product knowledge. Building strong communication and organizational skills is key to staying on top of customer requests and ensuring timely follow-ups. Proactively seeking mentorship from experienced team members and regularly participating in training sessions can help you develop confidence in handling complex issues. Embracing feedback and collaborating closely with sales, support, and product teams will also enhance your ability to deliver positive customer experiences and grow in your role.

What is the difference between Entry Level Customer Success Specialist vs Customer Support Representative?

AspectEntry Level Customer Success SpecialistCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer a bachelor's degreeHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentProactive engagement with clients, focusing on retention and successReactive support, resolving customer issues and inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries emphasizing customer successWidespread across retail, telecom, and service sectors
Search & Comparison IntentOften compared for roles focusing on customer retention and growthCompared for roles centered on issue resolution and support

While both roles involve customer interaction, the Entry Level Customer Success Specialist focuses on proactive engagement to ensure customer satisfaction and retention, whereas the Customer Support Representative primarily handles reactive issue resolution. Understanding these differences helps job seekers identify the right role aligned with their skills and career goals.

What cities are hiring for Entry Level Customer Success Specialist jobs?

Cities with the most Entry Level Customer Success Specialist job openings:

What are the most commonly searched types of Customer Success Specialist jobs?

The most popular types of Customer Success Specialist jobs are:

What states have the most Entry Level Customer Success Specialist jobs?

States with the most job openings for Entry Level Customer Success Specialist jobs include:

Entry Level Customer Success Specialist jobs near you

Entry Level Customer Success Specialist

Jacksonville, FL • On-site

Reynolds & Reynolds Inc
11 - 50 employees
Learn more about Reynolds & Reynolds Incexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Customer Service

Full Time

Position Description

As a Customer Success Specialist you will be responsible for providing high level customer support to approximately 30-50 automotive dealerships in a defined area. Functioning as a consultant, you will be responsible for providing excellent support for our products and ensuring that our customers are using the software that they purchased to their full potential. You will provide both on-site and video conference support to customers. Roughly 80% of the time you will be on-site and 20% will be video conference.

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Training

Paid Training! The nature of the position requires you to successfully complete an intensive training program. Training for this role will consist of classroom instruction at our offices in Houston, TX and Dayton, OH, as well as online courses where you will receive in-depth product training and automotive industry knowledge. In addition, you will be paired with mentors across the country where you can apply your classroom knowledge in a real-world setting.

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Requirements

Bachelor\u2019s Degree or equivalent experience; Must be a self-starter with good time management skills; Strong written and verbal communication skills; Excellent customer service and organizational skills; Ability to build strong customer relationships; Must have a valid driver\u2019s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years; Ability to travel, with overnight hotel stays, up to 50% during training period (approximately 6 months). After training, must be able to travel approximately 25% of the month.; Must have reliable home internet with sufficient bandwidth for video conferencing

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Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

\n- Medical, dental, vision, life insurance, and a health savings account\n- 401(k) with up to 6% matching\n- Company car for business and personal use\n- Professional development and training\n- Promotion from within\n- Paid vacation and sick days\n- Eight paid holidays\n- Referral bonuses \nReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. \n

Salary:

54,000.00 - 56,000.00 / Yearly

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