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Part Time Customer Success Specialist Jobs (NOW HIRING)

Identify and implement strategies to improve the quality of customer service. * Onboard and train new employees in a streamlined and efficient manner which might involve administrative support.

Identify and implement strategies to improve the quality of customer service. * Onboard and train new employees in a streamlined and efficient manner which might involve administrative support.

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We're looking for a Membership Success Specialist who is passionate about helping people improve ... Maintain accurate CRM notes and follow-up schedules. * Ensure every prospective member receives ...

Be Seen First

We're looking for a Membership Success Specialist who is passionate about helping people improve ... Maintain accurate CRM notes and follow-up schedules. * Ensure every prospective member receives ...

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why This Role Matters When a new customer signs on with Filtrous, the sale is just the beginning. The ...

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why This Role Matters When a new customer signs on with Filtrous, the sale is just the beginning. The ...

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Part Time Customer Success Specialist information

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$34

How much do part time customer success specialist jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for part time customer success specialist in the United States is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What does a part time customer success specialist do?

A Part Time Customer Success Specialist helps customers get the most value from a company's products or services while working fewer than full-time hours. Their responsibilities typically include answering customer inquiries, providing product guidance, resolving issues, and ensuring customer satisfaction. They often communicate with customers via phone, email, or chat, and may also help onboard new users or collect feedback for improvements. This role is crucial for maintaining positive customer relationships and supporting customer retention.

How do part time customer success specialists typically balance multiple client accounts while working limited hours?

Part Time Customer Success Specialists often use strong organizational skills and prioritization strategies to manage multiple client accounts efficiently within their schedule. They rely on clear communication, time management tools, and close collaboration with full-time team members to stay updated on client needs and progress. Many organizations provide dedicated platforms or CRM software to streamline tasks, making it easier for part-time specialists to track interactions and follow up promptly. Regular check-ins and a focus on proactive problem-solving help ensure clients receive consistent support despite the part-time arrangement.

What are the key skills and qualifications needed to thrive as a part time customer success specialist, and why are they important?

To thrive as a Part Time Customer Success Specialist, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by experience in customer service or account management. Familiarity with CRM software such as Salesforce or Zendesk and proficiency in basic office applications are commonly required. Outstanding soft skills include empathy, patience, and adaptability to effectively handle diverse customer needs and rapidly changing situations. These competencies are vital for building lasting customer relationships, ensuring satisfaction, and supporting business retention goals.

What is the difference between Part Time Customer Success Specialist vs Part Time Customer Support Representative?

AspectPart Time Customer Success SpecialistPart Time Customer Support Representative
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling immediate customer inquiries and troubleshooting issues
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical knowledge, communication
Work EnvironmentProactive engagement, account managementReactive support, call or chat-based
Common CertificationsCustomer success or account management certificationsTechnical support or customer service certifications

While both roles involve assisting customers, the Part Time Customer Success Specialist focuses on fostering ongoing relationships and ensuring customer satisfaction over time. In contrast, the Part Time Customer Support Representative primarily addresses immediate issues and technical questions. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

How much does a part time customer success specialist earn?

Part-time customer success specialists typically earn between $15 and $25 per hour, depending on experience, location, and the company's size. Some roles may offer additional benefits or performance-based incentives, especially if they involve customer relationship management tools and communication skills.

What cities are hiring for Part Time Customer Success Specialist jobs?

Cities with the most Part Time Customer Success Specialist job openings:

What are the most commonly searched types of Customer Success Specialist jobs?

The most popular types of Customer Success Specialist jobs are:

What states have the most Part Time Customer Success Specialist jobs?

States with the most job openings for Part Time Customer Success Specialist jobs include:

AFSIM Trainer (Customer Success Specialist)

Dayton, OH โ€ข On-site

SIERTEK LTD
Guided Missile and Space Vehicle Manufacturingย โ€ขย 201 - 500 employees

Part-time

Re-posted 26 days ago


Job description

SierTeK proudly serves our clients by providing expertise in the Program Management, Information Technology, and Administrative Support domains. Founded in 2007 as a minority and service-disabled veteran-owned company, we serve as prime- and subcontractor for a multitude of Federal Department of Defense contracts. By focusing on continual improvement, our services remain at the forefront of our industry, and we pride ourselves on delivering our services with the highest degree of integrity.
SierTeK Ltd. is seeking an AFSIM Trainer (Customer Success Specialist) to support a part-time opportunity at Wright Patterson AFB.
Position Overview Section
We are seeking an experienced AFSIM Trainer / Customer Success Specialist to support user adoption, training, and engagement for Modeling, Simulation, and Operations (MMO) products and services. This role serves as a subject matter expert and customer advocate, helping users successfully leverage AFSIM capabilities through onboarding, training, learning events, and continuous improvement of support resources. The ideal candidate is an active AFSIM user with hands-on experience training others and developing instructional content for both beginner and advanced users.
Essential Job Functions
User Onboarding
  • Develop and maintain onboarding materials designed to orient new and prospective users to MMO products and services.
  • Create training content that introduces core product features, workflows, and best practices.
  • Educate users on support processes, issue reporting procedures, and available assistance channels.

User Engagement and Customer Success
  • Collect, analyze, and document user feedback regarding the effectiveness of training, support products, and services.
  • Identify opportunities to improve user experience, training effectiveness, and customer satisfaction.
  • Recommend enhancements and additional investments based on user needs and feedback trends.

Learning Content Development
  • Design, develop, and maintain self-paced and instructor-led training materials.
  • Ensure training resources remain current, accurate, and aligned with product updates.
  • Integrate learning materials with documentation, knowledge bases, and other support resources.
  • Review existing content regularly and identify outdated, redundant, or obsolete information.

Training Delivery
  • Plan and conduct virtual and in-person learning events for beginner and intermediate users.
  • Develop and deliver specialized training sessions focused on advanced or domain-specific AFSIM applications.
  • Demonstrate effective application usage, workflows, and industry best practices.
  • Provide hands-on instruction and practical exercises to enhance user proficiency.

Knowledge Management
  • Maintain comprehensive training resources and user support information.
  • Ensure training materials are organized, accessible, and aligned with current product capabilities.
  • Support continuous improvement initiatives for learning and support programs.

Minimum Position Requirements
  • Active, day-to-day user of AFSIM.
  • Demonstrated experience using AFSIM in an operational, analytical, modeling, or simulation environment.
  • Proven ability to train, mentor, and support users of varying skill levels.
  • Experience developing instructional materials, user guides, presentations, or online learning content.
  • Strong verbal and written communication skills.
  • Ability to present technical concepts clearly to both technical and non-technical audiences.
  • Strong organizational skills and attention to detail.

Preferred Qualifications
  • Experience delivering virtual and in-person technical training programs.
  • Experience developing e-learning or self-paced training materials.
  • Familiarity with customer success, user engagement, or technical support functions.
  • Experience maintaining knowledge bases, documentation repositories, or learning management systems.
  • Background in modeling and simulation, defense analysis, operational research, or military applications.

SierTeK is an equal opportunity employer. Employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.
If you need assistance or accommodation due to a disability, you may contact us at 1+833.743.7835.

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About Siertek

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

201 - 500 Employees

Headquarters location

Beavercreek, OH, US

Year founded

2007