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Entry Level Customer Success Manager Jobs in Baltimore, MD

Workiva

Spring 2027 Intern - Customer Success

Bowie, MD · On-site

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

Workiva

Spring 2027 Intern - Customer Success

Largo, MD · On-site +1

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

Workiva

Spring 2027 Intern - Customer Success

Largo, MD · On-site

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

Workiva

Spring 2027 Intern - Customer Success

Towson, MD · On-site +1

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

Workiva

Spring 2027 Intern - Customer Success

Bowie, MD · On-site +1

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

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Showing results 21-40

All JobsCustomer Success JobsEntry Level Customer Success Manager JobsEntry Level Customer Success Manager Jobs in Baltimore, MD

Entry Level Customer Success Manager information

See Baltimore, MD salary details

$32.3K

$82.5K

$139.1K

How much do entry level customer success manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for entry level customer success manager in Baltimore, MD is $82,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,100.00 and $98,400.00 per year, depending on experience, location, and employer.

What is an entry level customer success manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What are the key skills and qualifications needed to thrive as an entry level customer success manager?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

What are some common challenges entry level customer success managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

How to get hired as an entry level customer success manager?

To get hired as an entry-level customer success manager, candidates should develop strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and demonstrate a customer-focused attitude. Relevant internships, certifications in customer service or product management, and a basic understanding of the company's industry can improve chances. Entry-level roles often require a bachelor's degree and the ability to work collaboratively in a team environment.

What are the most commonly searched types of Customer Success Manager jobs in Baltimore, MD?

The most popular types of Customer Success Manager jobs in Baltimore, MD are:

What are popular job titles related to Entry Level Customer Success Manager jobs in Baltimore, MD?

For Entry Level Customer Success Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success Manager jobs in Baltimore, MD look for?

The top searched job categories for Entry Level Customer Success Manager jobs in Baltimore, MD are:

Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $82,536 per year, or $39.7 per hour.

Client Success Manager

Globe Life: Moore Organizations

Bowie, MD

Full-time

Posted 23 days ago

Job description

◾Educate union and credit union members on the value of life insurance and basic financial literacy

◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling)

◾Provide tailored coverage recommendations that meet each family's needs

◾Build and manage your own client portfolio with guidance from experienced mentors

◾Track performance and progress using our internal systems and support tools

◾Represent the values of Service Over Sales, putting clients’ well-being first

◾Participate in incentive programs, team competitions, and leadership summits

◾At least 18 years old and legally authorized to work in the U.S.

◾Able to pass a background check

◾Tech-savvy and comfortable using Zoom and digital tools

◾Motivated to learn, grow, and help others

◾Strong communicator with an interest in finance, education, or social impact

◾Experience in leadership, customer service, or peer mentoring is a plus

Apply