2

Entry Level Customer Success Manager Jobs in Alberta

Client Success Management: The Client Success Management (CSM) organization provides ongoing ... customer inquiries in a manner that drives client satisfaction by consistently meeting SLAs ...

Client Success Management: The Client Success Management (CSM) organization provides ongoing ... Develops and maintains long term client relationships, actively managing customer expectations to ...

This is an entry level position that provides an exciting opportunity for a motivated individual to ... customers from B&W offerings. Success in this position will be defined quantity and quality of ...

To ensure your success, you will take part in a comprehensive training program, surrounded by a ... As a Recruiter you will impact both our candidates and customers by finding the right people for ...

To ensure your success, you will take part in a comprehensive training program, surrounded by a ... As a Recruiter you will impact both our candidates and customers by finding the right people for ...

To ensure your success, you will take part in a comprehensive training program, surrounded by a ... As a Recruiter you will impact both our candidates and customers by finding the right people for ...

Showing results 41-60

Entry Level Customer Success Manager information

See Alberta salary details

$24.5K

$53.9K

$90.5K

How much do entry level customer success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for entry level customer success manager in Alberta is $53,942.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $57,500.00 per year, depending on experience, location, and employer.

What is an entry level customer success manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What are the key skills and qualifications needed to thrive as an entry level customer success manager?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

What are some common challenges entry level customer success managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

How to get hired as an entry level customer success manager?

To get hired as an entry-level customer success manager, candidates should develop strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and demonstrate a customer-focused attitude. Relevant internships, certifications in customer service or product management, and a basic understanding of the company's industry can improve chances. Entry-level roles often require a bachelor's degree and the ability to work collaboratively in a team environment.

What are the most commonly searched types of Customer Success Manager jobs in Alberta?

The most popular types of Customer Success Manager jobs in Alberta are:

What job categories do people searching Entry Level Customer Success Manager jobs in Alberta look for?

The top searched job categories for Entry Level Customer Success Manager jobs in Alberta are:

What cities in Alberta are hiring for Entry Level Customer Success Manager jobs?

Cities in Alberta with the most Entry Level Customer Success Manager job openings:

Infographic showing various Entry Level Customer Success Manager job openings in Alberta as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,942 per year, or $25.9 per hour.

Account Manager | Small Medium Business (Fibre Sales)

TELUS

Edmonton, AB

CA$130K/yr

Full-time

Re-posted 17 days ago


Key responsibilities

  • Prospect and develop new business opportunities through strategic outreach, in-field visits, and proactive communication.

  • Present and deliver tailored solutions such as internet, mobility, security, and cloud services to prospective clients.

  • Maintain accurate records of customer interactions and opportunities in the CRM system.


TELUS rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

21st of 101 rated telecommunications companies


Job description

Description

Empower Canadian Businesses with Game-Changing Technology!

Are you a driven, energetic sales professional who loves prospecting new business and helping them succeed with the right solutions? Join TELUS as an Account Manager and help businesses succeed with our 100% fiber optic network - TELUS PureFibre - and a powerful suite of innovative solutions.

Who We Are

TELUS Small Medium Business (SMB) is the fastest-growing and largest business segment in the industry. We're revolutionizing how Canadian businesses access and utilize technology, making it secure, simple, and worry-free. As we continue our journey to become the digital-first technology provider of choice, we're looking for talented sales professionals to join our winning team.

Your Role

As an Account Manager, you'll be a hunter who prospects new business daily through strategic outreach. You will actively engage with 30-40 potential business clients per day within your territory to introduce TELUS solutions, qualify prospects, and close deals. You're not just a salesperson - you're a trusted advisor who will build relationships and help businesses thrive in the digital age. You'll leverage your passion for technology, creativity, resilience, and love of learning to exceed sales goals while providing real solutions from our comprehensive portfolio

Here's how:

  • Hunt and develop new business through strategic territory management, in-field visits, and proactive outreach
  • Build a robust pipeline by connecting with prospective customers through a mix of in-person visits, networking, and business development activities
  • Deliver consultative solutions tailored to each business's unique needs, including internet, mobility, security, and cloud solutions
  • Cultivate long-term partnerships with clients who see you as their trusted technology advisor
  • Achieve and exceed monthly sales targets while maintaining a focus on customer success
  • Maintain accurate records in our CRM to track opportunities and customer interactions
  • Represent TELUS at networking events and own your territory like an entrepreneur
What's In It For You
  • Realistic Earnings Expectations:
    • Full OTE: $104,000 - $119,000 (based on 100% quota)
    • Base Salary: $50,000 - $65,000 (based on experience)
    • Top Performers: $130,000+. Accelerator program & commission plan designed to reward your success!
  • Generous TELUS share purchase program with company contributions
  • Comprehensive benefits from day one
  • Industry-leading training and development programs
  • Clear career progression path to advanced sales and leadership roles
  • Mentorship from top-performing sales leaders
  • Supportive, high-performance team environment
Qualifications

What You'll Bring

  • Hunter mentality and drive: you're energized by high-volume prospecting, cold calling and door-to-door sales
  • Excellent communication, presentation, and relationship-building skills
  • Strong organizational and time management abilities
  • Resilience and coachability, open to feedback
  • Entrepreneurial mindset with genuine interest in technology solutions
  • Valid driver's license (field-based role with territory responsibility)
  • Comfort with autonomous field work and self-directed prospecting

Preferred (but we'll train the right attitude):

  • 1-2 years of B2B sales experience (door-to-door, field sales, outside sales or retail)
  • CRM experience (Salesforce or similar platforms)
  • Post-secondary education in business or related field
  • Experience in field sales, outside sales, or territory management
  • Background in technology, telecommunications, or SaaS sales

Work Environment

  • Dynamic blend of in-office collaboration and autonomous field work
  • Territory-based responsibility with entrepreneurial freedom
  • Access to cutting-edge sales technology and tools
  • Supportive team atmosphere with collaborative culture

Ready to make an impact? Join our winning team and help shape the future of business technology with TELUS PureFibre. Your success story starts here!


What TELUS employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom