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Entry Level Customer Service Jobs in Ohio (NOW HIRING)

Burletto

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Entry Level Customer Service / Sales Account Manager

Cleveland, OH · On-site

$42K - $51K/yr

Entry level Account Manager - Gain Valuable Business and Life Experience! We are looking to fill a ... If you don't have those, than prior work experience in the retail, hospitality, customer service or ...

Burletto

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Entry Level Customer Service / Sales Account Manager

Cleveland, OH · On-site

$42K - $51K/yr

Entry level Account Manager - Gain Valuable Business and Life Experience! We are looking to fill a ... If you don't have those, than prior work experience in the retail, hospitality, customer service or ...

B&R Staffing Solutions

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Entry-Level Customer Representative

Strongsville, OH · On-site

$60K - $70K/yr

The Customer Account Representative plays a key role within a medium-sized customer service team of 6-10 members, providing dedicated account management and support to ensure customer satisfaction.

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Entry Level Customer Service information

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How much do entry level customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level customer service in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Ohio? The most popular types of Customer Service jobs in Ohio are:
What are popular job titles related to Entry Level Customer Service jobs in Ohio? For Entry Level Customer Service jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service jobs in Ohio look for? The top searched job categories for Entry Level Customer Service jobs in Ohio are:
What cities in Ohio are hiring for Entry Level Customer Service jobs? Cities in Ohio with the most Entry Level Customer Service job openings:
Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Customer Service Associate

Horizon Specialized Marketing

Findlay, OH • On-site

$13.50 - $18.75/hr

Full-time

Re-posted 12 days ago

Job description

Company Description
Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our team's growth through a rewarding and progressive environment.
At Horizon Specialized Marketing we have developed many successful marketing campaigns that can reach your ideal customers where it matters most. Horizon Specialized Marketing works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and can dramatically increase sales for our clients products or services.
www.horizonspecializedmarketing.com
Job Description
Customer Service Associate - Entry Level
If you have great people skills and enjoy working with the public, we
want to meet you!
HSM is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in
a call center environment. As a result of clients placing a high value
on the more personalized approach and excellent customer service
delivered by the customer service team, there is a new opening for the
expansion of the retail campaign.
Findlay based HSM is the top marketing
company in quality face-to-face customer acquisition & service. We
are looking for exceptional candidates to join our successful team.
Servicing retail giants with a smile and a handshake is why the customer
service division has enjoyed unprecedented growth this year. Campaigns
are focused on developing and executing unique, and personable
advertising strategies designed to generate new customers for clients.
The Goals Are Simple: every consumer must benefit
from the promotions, every client must benefit from the services
provided and every representative must benefit from the training and
team spirit of the company!
The Challenge: We are continuously expanding the
client base as well as the number of territories covered on a National
scale. The current client base is extremely diverse, and operating
territories now stack up to 35 across the nation. These growing retail
marketing campaigns are in need of customer service professionals that
can work on site at the promotional events providing direct customer and
client support through promotional techniques.
THIS POSITION IS IN A RETAIL SETTING MANAGING CUSTOMER SERVICE AND SALES.
Qualifications
The Entry Level Customer Service Associate works in an environment
that is centered on being a part of a team and being included in a
family atmosphere. By bringing together diverse individuals who have an
array of expertise, skills and potential, it helps senior management to
create progressive promotional event solutions for clients. HSM is
looking for key individuals to provide customer service and promotional
knowledge to the existing and future client base. Please keep in mind
the position involves brand awareness & sales within this retail
environment.
Join a company that invests in its employees and truly wants YOU to succeed!
Benefits of the Entry Level Customer Service Associate Position:
    • Comprehensive Paid Training by a National Manager

  • Travel allowance
  • Opportunity For Community and Charity Involvement
  • Flexible Scheduling
  • Numerous Advancement Opportunities

Entry Level Customer Service Associate Qualifications:
  • Experience in customer service and associated fields
  • Ability to adapt to a variety of people
  • Winning attitude and dedication to ensuring customer satisfaction
  • Positive attitude and ability to work well within a team environment
  • Background in Retail or Restaurant
  • Leadership skills

Additional Information
All your information will be kept confidential according to EEO guidelines.
www.horizonspecializedmarketing.com

Apply