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Entry Level Customer Service Representatives Jobs in Silver Spring, MD

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Entry Level Customer Service Representatives information

See Silver Spring, MD salary details

$10

$19

$27

How much do entry level customer service representatives jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level customer service representatives in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Customer Service Representatives vs Customer Support Specialists?

AspectEntry Level Customer Service RepresentativesCustomer Support Specialists
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer certifications in customer service or related fields
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online support platforms
Employer & Industry UsageRetail, telecommunications, hospitality, and service industriesTechnology, software, and technical product companies
Common Search & Comparison IntentUnderstanding entry-level roles in customer serviceLooking for specialized support roles or technical customer service

Entry Level Customer Service Representatives typically handle general customer inquiries in various industries, focusing on basic support and communication skills. Customer Support Specialists often provide more technical or specialized assistance, especially in tech-related fields. Both roles require strong communication skills, but Customer Support Specialists may need additional technical knowledge or certifications.

What are popular job titles related to Entry Level Customer Service Representatives jobs in Silver Spring, MD?

For Entry Level Customer Service Representatives jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service Representatives jobs in Silver Spring, MD look for?

The top searched job categories for Entry Level Customer Service Representatives jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Entry Level Customer Service Representatives jobs?

Cities near Silver Spring, MD with the most Entry Level Customer Service Representatives job openings:

Entry Level Customer Service Representatives jobs near you
Infographic showing various Entry Level Customer Service Representatives job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,418 per year, or $19.4 per hour.

Customer Service Representatives/Cashiers

High's of Baltimore

Jessup, MD • On-site

$16.50 - $22.25/hr

Other

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

Are you looking forward to making $$ working a Full-Time and/or a Part-Time job? High's is looking for individuals who want to work and offer excellent customer service. Apply at your local High's, where we will appreciate your work and efforts! Our employees and customers are our top priorities. #FullTime #PartTime
The Customer Service Representative is responsible for the day-to-day store operations. Ensuring our customers have a positive, happy experience with our vision of being "Proudly Local, Uniquely High's"
We offer a very competitive Benefits Package including but not limited to:
  • Low-Cost Health Insurance - Full and part time plans available.
  • Training and Career Path Advancement.
  • Paid Time Off in addition to Sick Leave.
  • 401k with company match.
  • Tuition Reimbursement annually.
Responsibilities:
  • Greet the customer and assist in their convenience product choices.
  • Adhere to all store operations procedures, policies, and guidelines.
  • Properly execute selling initiatives and provide value to the customer.
  • Follow all food service programs, procedures, and sanitation requirements.
  • Train to ensure the Fast, Fresh and Friendly approach to the store's quality processes are implemented.
Qualifications:
  • High School Diploma or equivalent preferred.
  • Previous experience in a retail environment, preferred.
  • Must be at least 16 years old.
  • Computer literacy. Ability to operate a register.
  • Ability to learn policies and procedures.
Working Conditions:
  • Retail environment with occasional exposure to dust, extreme temperatures, contact with petroleum and/or cleaning products.
  • Constant standing with frequent bending and lifting.
  • Employees are expected to come to work and maintain full store operations in all weather conditions, unless closure of the store is ordered by the company.

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