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Entry Level Customer Service Representative Teleperformance Jobs in Florida

ADP

Entry-Level Customer Support Representative

Miami, FL · On-site

$14.50 - $19.75/hr

ADP is hiring Entry-Level Customer Support Representative This position is hybrid, working at the ... You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature ...

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All JobsCustomer Service Representative Teleperformance JobsEntry Level Customer Service Representative Teleperformance JobsEntry Level Customer Service Representative Teleperformance Jobs in Florida

Entry Level Customer Service Representative Teleperformance information

What is the difference between Entry Level Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectEntry Level Customer Service Representative TeleperformanceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, remote, or office-based
Employer & Industry UsageTeleperformance and similar BPO companiesVaries across industries like tech, retail, and healthcare
Common Search & ComparisonYesYes

Entry Level Customer Service Representative Teleperformance typically involves handling customer inquiries via phone or chat in a call center environment, focusing on basic support tasks. Customer Support Specialist may have similar duties but often requires more technical knowledge or product expertise. Both roles are entry-level, involve customer interaction, and are common in BPO and corporate settings. The main difference lies in the scope of responsibilities and industry-specific skills.

Do you need experience to work at Teleperformance?

For an Entry Level Customer Service Representative position at Teleperformance, prior experience is not typically required. The company often provides training to new hires, focusing on communication skills and customer service basics. Basic computer skills and a positive attitude are usually sufficient to start.

What does an Entry Level Customer Service Representative Teleperformance do?

An Entry Level Customer Service Representative at Teleperformance handles customer inquiries, provides information about products or services, and resolves issues via phone, chat, or email. They use communication skills and company tools to ensure customer satisfaction and may follow scripts or protocols to maintain consistency.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Florida?

The most popular types of Customer Service Representative Teleperformance jobs in Florida are:

What are popular job titles related to Entry Level Customer Service Representative Teleperformance jobs in Florida?

For Entry Level Customer Service Representative Teleperformance jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service Representative Teleperformance jobs in Florida look for?

The top searched job categories for Entry Level Customer Service Representative Teleperformance jobs in Florida are:

What cities in Florida are hiring for Entry Level Customer Service Representative Teleperformance jobs?

Cities in Florida with the most Entry Level Customer Service Representative Teleperformance job openings:

Entry Level Customer Service Representative Teleperformance jobs near you

Customer Experience Representative

Critter Control

Fort Pierce, FL • On-site

$17.99 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Critter Control rating

6.0

Company rating: 6.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

28th of 35 rated pest control companies

Job description

HomeTeam Customer Service Representative

At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player.

Responsibilities

As a HomeTeam Customer Service Representative, you can expect to:

  • Provide positive customer experiences that significantly affect the customer's likelihood to continue to use and buy additional service from HomeTeam Pest Defense. The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.
  • Provide information to prospects and initiate new service
  • Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers
  • Interact with customers/prospects by scheduling various pest and builder related services using the Route Point software
  • Resolving customer problems with invoices and billing questions
  • Conduct telephone conversations with customers about issues surrounding their service in a professional manner
  • Enter service-related notes in system software
  • Provide general marketing information to prospects and customers as requested
  • Conduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directed
  • Maintain customer files on computer and in filing system
  • Validate technician paperwork for completeness and accuracy
  • File Technician paperwork in customer files
  • Update notes in system with technician and other employee customer information
  • Print, distribute, and review service tickets for technicians
  • Have a basic knowledge of technician's job and processes of company's treatment processes
  • Properly follow HomeTeam Pest Defense telephone etiquette procedures
  • Ability to calm and diffuse angry customers
  • Escalate appropriate inquiries or problems to managers
  • Collect and reconcile payments received by technicians

There's plenty of perks too!

  • Competitive pay $$
  • $17.99-$18 Hourly
  • Comprehensive benefits package including medical, dental, vision
  • Company paid life & AD&D insurance
  • 401(k) plan with company match up to 6%
  • Employee stock purchase plan
  • Paid Time off and holidays
  • Employee discounts
  • Tuition reimbursement
  • Dependent scholarship awards
  • An opportunity to advance within the company
  • Recognition for a job well done
  • A friendly work environment
  • Employee referral bonuses
  • The opportunity for professional growth and respect that comes from working for an industry leader

Why HomeTeam?

  • HomeTeam is the #1 pest management company to homebuilders
  • Currently performs more than 2,000,000 services a year
  • The company has exclusive technology with its unique Taexx® built-in pest control system during a home's construction
  • Pest Management Industry is growing and is a recession resistant line of business
  • Women's Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.
  • HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA

Qualifications

Minimum Requirements:

  • Must have 1 year of previous customer service experience
  • Entry level customer service skill and technique
  • Basic / entry level understanding of computers
  • Entry level skill on use of company telephone features and how to use them
  • Must be 18 years or older with a high school diploma or GED

Physical Demands / Working Environment:

  • Candidates must meet physical job requirements and safely perform the job duties with or without accommodation

HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

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What Critter Control employees say

Benefits

Hours and flexibility

Workplace

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