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Entry Level Customer Retention Jobs in Rochester Hills, MI

Battle Motors

Sales And Customer Service

Detroit, MI · On-site

$25 - $37/hr

This is an entry level position and no experience is necessary. We are seeking an outgoing and ... Contribute to customer retention efforts through consistent follow-up, quality communication, and ...

SZOTT M

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

This is NOT an entry-level position. We are looking for a professional who can step into a busy ... Update customers on repair progress * Maintain strong CSI scores and customer retention Required ...

UniFirst

Entry Level Sales Representative

Pontiac, MI · On-site

Represent a trusted brand with high customer retention * Be part of a supportive sales team that offers consistent 1:1 coaching, ongoing sales learning, and real growth opportunities Position Summary ...

QXO

Account Executive, Entry

Rochester Hills, MI · On-site

Execute account plans focused on customer retention, service excellence, and incremental growth. * Conduct regular customer visits, job-site meetings, and check-ins to understand customer needs and ...

QXO

Account Executive, Entry

Rochester Hills, MI · On-site

Execute account plans focused on customer retention, service excellence, and incremental growth. * Conduct regular customer visits, job-site meetings, and check-ins to understand customer needs and ...

TEKsystems

REMOTE CSR

Detroit, MI · Remote

$17.50/hr

This role contributes directly to customer satisfaction, retention, and the overall success of the ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Detroit ...

New

Burletto

Be Seen First

Customer Service & Sales Account Rep

Dearborn, MI · On-site

Looking for an entry-level position in marketing, advertising, and face to face sales. * A great ... We specialize in marketing and sales acquisitions, client retention, in person relationship ...

Burletto

Be Seen First

Customer Service & Sales Account Rep

Dearborn, MI · On-site

Looking for an entry-level position in marketing, advertising, and face to face sales. * A great ... We specialize in marketing and sales acquisitions, client retention, in person relationship ...

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All JobsCustomer Retention JobsEntry Level Customer Retention JobsEntry Level Customer Retention Jobs in Rochester Hills, MI

Entry Level Customer Retention information

See Rochester Hills, MI salary details

$10

$16

$29

How much do entry level customer retention jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level customer retention in Rochester Hills, MI is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $17.26 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Customer Retention vs Customer Service Representative?

AspectEntry Level Customer RetentionCustomer Service Representative
Primary FocusRetaining existing customers and reducing churnAssisting customers with inquiries and resolving issues
Skills NeededCommunication, relationship management, basic salesCommunication, problem-solving, product knowledge
Work EnvironmentSales teams, account management, customer success departmentsCall centers, retail, support desks
Common CertificationsCustomer service or retention certifications often preferredCustomer service certifications beneficial

While both roles involve communication with customers, Entry Level Customer Retention focuses on maintaining relationships and reducing churn, often requiring sales and relationship skills. Customer Service Representatives primarily handle inquiries and resolve issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Entry Level Customer Retention jobs in Rochester Hills, MI? For Entry Level Customer Retention jobs in Rochester Hills, MI, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Retention jobs in Rochester Hills, MI look for? The top searched job categories for Entry Level Customer Retention jobs in Rochester Hills, MI are:
Entry Level Customer Retention jobs near you
Infographic showing various Entry Level Customer Retention job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,512 per year, or $16.6 per hour.

Customer Service - Entry Level

Van Tiem Insurance & Financial Srv. Inc

Sterling Heights, MI • On-site

$50K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Job Description

An insurance customer service representative is many things to many people but with our agency we see an them as an educator and go getter that helps people make informed decisions that can protect and ultimately improve their lives.

At a basic level they help customers with their existing polices but much deeper than that they an educator about how insurance works, they are a legal representative making sure the customer qualifies and issues the contract between customer and company, they are a counselor helping people through lifes highs and lows, and most importantly a trusted advisor helping people be prepared and protected for the future.

If you are a career minded individual that values striving for excellence and making a difference in the lives of others youve finally found the career youve been looking for.

Full Time Benefits Include:

- Salary Starting based on qualifications. Opportunity for individual and Group performance based rewards up-to an additional $2000/month plus annual bonuses based on performance. There are no caps on bonuses, we reward hard work and performance.

- Paid Time Off

- Health Insurance

- Dental, Vision, Disability

- 401k


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Vision Insurance

Mon-Fri Schedule

Hands on Training

Disability Insurance

Life Insurance

Career Growth Opportunities

Retirement Plan

Evenings Off


Responsibilities
  • Develop insurancequotes, makes sales presentations, and closes sales.
  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Handle all incoming claim calls from customers.
  • Document each customer contact in eAgent.

Requirements

*Phone Etiquette


- *Basic Computer Literacy


*Outstanding Relationship Building/customer retention


*Attention to detail


*Problem Solve


*Active Listening


*Professional/Polite


*Coachable/Calm under pressure


*Desire to succeed


*Pass Background Check


*P&C License** - (We will help you obtain if you do not presently have this)


**Per the State of Michigan, ''A primary mission of this agency is to protect the public from dishonest and untrustworthy persons and business entities. One way we do this is through the licensure process. A license is a privilege, not a right. To receive and maintain a license in Michigan, an insurance producer (commonly referred to as an insurance agent) must be at least 18 years old, must complete any pre-licensing and continuing education required by law, must successfully pass any examinations required by law, and must not have committed any of the 14 acts that are listed as causes for license denial or revocation in