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Entry Level Customer Retention Jobs in Baton Rouge, LA

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Entry Level Customer Retention information

See Baton Rouge, LA salary details

$10

$17

$30

How much do entry level customer retention jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level customer retention in Baton Rouge, LA is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $17.98 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Customer Retention vs Customer Service Representative?

AspectEntry Level Customer RetentionCustomer Service Representative
Primary FocusRetaining existing customers and reducing churnAssisting customers with inquiries and resolving issues
Skills NeededCommunication, relationship management, basic salesCommunication, problem-solving, product knowledge
Work EnvironmentSales teams, account management, customer success departmentsCall centers, retail, support desks
Common CertificationsCustomer service or retention certifications often preferredCustomer service certifications beneficial

While both roles involve communication with customers, Entry Level Customer Retention focuses on maintaining relationships and reducing churn, often requiring sales and relationship skills. Customer Service Representatives primarily handle inquiries and resolve issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Customer Retention jobs in Baton Rouge, LA?

The most popular types of Customer Retention jobs in Baton Rouge, LA are:

What are popular job titles related to Entry Level Customer Retention jobs in Baton Rouge, LA?

For Entry Level Customer Retention jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Retention jobs in Baton Rouge, LA look for?

The top searched job categories for Entry Level Customer Retention jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Entry Level Customer Retention jobs?

Cities near Baton Rouge, LA with the most Entry Level Customer Retention job openings:

Infographic showing various Entry Level Customer Retention job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 25% As Needed, and 75% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $36,004 per year, or $17.3 per hour.

Bulk Terminal Specialist 1-2-3

State of Louisiana

Baton Rouge, LA • On-site

$2.9K - $5.3K/mo

Other

Retirement, PTO

Posted 7 days ago


State Of Louisiana rating

6.8

Company rating: 6.8 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

44th of 50 rated states


Job description

Salary : $2,978.00 - $5,360.00 Monthly
Location : Lake Charles, LA
Job Type: Classified
Job Number: 224676
Department: Lake Charles Harbor & Terminal District
Opening Date: 08/11/2026
Closing Date: 8/30/2026 11:59 PM Central
About this Job
OUR MISSION
TO ACTIVELY CREATE, FACILITATE AND ENHANCE BENEFITS FROM MARITIME TRANSPORTATION AND ECONOMIC DEVELOPMENT FOR THE BENEFIT OF ITS CUSTOMERS, STAKEHOLDERS, AND THE CITIZENS OF SOUTHWEST LOUISIANA.
The Port of Lake Charles is seeking applicants for the position of Bulk Terminal Specialist for its Bulk Terminal facility in Sulphur. These are full-time state Civil Service positions and include benefits. Entry level salary is $17.18 per hour; however, this is a training series (career progression group) with an opportunity for advancement over time. Also, previous experience will be taken into consideration when determining hiring level.
Duties include loading and unloading commodities/bulk cargo from rail cars, trucks, ships, barges or storage facilities, operating mobile equipment, heavy machinery and providing truck escorts.
A valid driver's license and good driving record are preferred. Selected applicant will be required to pass a physical, drug, and alcohol screening.
Minimum Qualifications
No experience or training is required.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:
  • Prepares for assigned operations using established procedures and planning unless instructed by supervisors to change from standard policy;
  • Understands the purpose and functional use of equipment and takes "ownership" in the assigned task given by supervisors;
  • Demonstrates an understanding for the movement of cargo in the loading and unloading of barges or vessels, including draft readings, vessel terminology and safe operating procedures; Independently, safely and productively operates, following established procedures, at minimum 2 of the following pieces of equipment: both ship loaders (considered to be 1 piece of equipment), unloader, cherry picker, material handler, conveyor systems, bucket elevators, silos and other equipment used in the movement of bulk cargo from truck scale to ship loader;
  • Works around and assists in Port operations that involve conveying bulk cargo and operating mobile equipment, heavy industrial machinery, railcars and rail engine; Works around waterfront;
  • Cleans, washes and shovels, as directed, to prepare Port facilities and equipment for operations that include loading or unloading bulk cargo from or to railcars, trucks or vessels;

A valid driver's license, good driving record, valid TWIC, or ability to obtain TWIC are required. Other preferred qualifications include the possession of ASE Certification, CDL, and experience with diesel engine equipment.
Performance of duties for this position requires manual physical labor such as standing, stooping, bending, walking, pushing, pulling, climbing, and lifting 30 pounds or more, working outdoors in all types of weather, and working around the waterfront.
Position-Specific Details:
Appointment Type: Probational
Career Progression: This position participates in a Career Progression Group.
Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
How To Apply:
No Civil Service test score isrequired to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
Jo Ellen Elliot
Lake Charles Harbor & Terminal District
337-493-3522
jelliott@portlc.com
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at
Parental Leave - Up to six weeks paid parental leave
More information can be found at
Holidays and Leave - State employees receive the following paid holidays each year:
  • New Year's Day
  • Martin Luther King, Jr. Day,
  • Mardi Gras,
  • Good Friday,
  • Memorial Day,
  • Independence Day,
  • Labor Day,
  • Veteran's Day,
  • Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
  • Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
  • Teacher's Retirement System of Louisiana (),
  • Louisiana School Employees Retirement System (), among others

01
Do you possess a valid Louisiana driver's license?
  • Yes
  • No

02
Do you have a valid TWIC?
  • Yes
  • No

Required Question

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State of Louisiana logo

About State of Louisiana

Sourced by ZipRecruiter

The State of Louisiana, based in Baton Rouge, LA, US, is not a traditional company per se, but a government body that oversees the administration of the state. As revealed on its official website, louisiana.gov, its wide range of services falls within public administration industry, including education, healthcare, infrastructure, environment conservation, and law enforcement. Founded in 1806, the State of Louisiana’s mission is to ensure a high quality of life for its residents by effectively managing public resources, enforcing laws, and fostering economic growth. Its most notable achievements include the successful implementation of its Coastal Master Plan, aimed at conserving Louisiana's extensive coastline, and the dramatic overhaul of its public education system.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Baton Rouge, LA, US

Year founded

1812

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