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Entry Level Customer Experience Cx Jobs in Riverside, CA

Gold Star Foods

Customer Experience Lead

Ontario, CA · On-site

$26 - $27/hr

Customer Experience Team Leader Gold Star Foods is the leading food distributor to K-12 schools in ... Work with the supervisor to ensure success of CX initiative, including but not limited to the 98.7% ...

PNC Bank

Regional Banker/Teller

Canyon Lake, CA · On-site

$37K - $61K/yr

Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Banking Products ...

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Entry Level Customer Experience Cx information

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$13

$21

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How much do entry level customer experience cx jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for entry level customer experience cx in Riverside, CA is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $22.31 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Customer Experience Cx vs Customer Service Representative?

AspectEntry Level Customer Experience CxCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications in customer experience or communicationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCustomer experience teams, call centers, online support platformsCall centers, retail stores, online support
Employer & Industry UsageRetail, tech, hospitality, healthcareRetail, telecom, banking, hospitality
Common Search & Comparison IntentUnderstanding entry-level roles focused on overall customer experienceBasic customer support and issue resolution

Entry Level Customer Experience Cx roles focus on enhancing the overall customer journey, often involving multiple touchpoints and strategic insights. Customer Service Representatives primarily handle direct customer inquiries and issue resolution. While both roles require strong communication skills, CX positions often involve a broader understanding of customer needs and experience strategies.

What skills are needed for entry level customer experience jobs?

Entry level customer experience (CX) roles require strong communication skills, active listening, problem-solving abilities, and a customer-focused attitude. Familiarity with customer service tools like CRM software and the ability to handle multiple tasks in a fast-paced environment are also important.

What are the most commonly searched types of Customer Experience Cx jobs in Riverside, CA?

The most popular types of Customer Experience Cx jobs in Riverside, CA are:

What are popular job titles related to Entry Level Customer Experience Cx jobs in Riverside, CA?

For Entry Level Customer Experience Cx jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Experience Cx jobs in Riverside, CA look for?

The top searched job categories for Entry Level Customer Experience Cx jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Entry Level Customer Experience Cx jobs?

Cities near Riverside, CA with the most Entry Level Customer Experience Cx job openings:

Entry Level Customer Experience Cx jobs near you
Infographic showing various Entry Level Customer Experience Cx job openings in Riverside, CA as of June 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,759 per year, or $21.5 per hour.

Customer Experience Administrator

Gold Star Foods

Ontario, CA • On-site

$20 - $23/hr

Other

Re-posted 23 days ago

Gold Star Foods rating

6.9

Company rating: 6.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

31st of 49 rated food wholesalers

Job description

TITLE: Customer Experience Administrator
DIVISION: Customer Experience
REPORTS TO: Customer Experience Supervisor
FLSA CLASSIFICATION: Non-Exempt/Hourly
Gold Star Foods is the leading food distributor to K-12 schools in the United States. We are a company devoted to providing our customers with incredible customer service. We know that it is our employees who make the difference! Join our team and find out what it is like to work somewhere where you enjoy getting up for work every day!
POSITION OVERVIEW:
The Customer Experience Admin position is responsible for sending daily reports, communicating with our transportation teams, and assisting the CX team with any overflow that they need assistance with. The goal is to provide the CX Solution Specialist with timely support.
PRINCIPLE RESPONSIBILITIES:
  • Assist with CX Representative overflow, including but not limited to, order modifications, credits, data entry, etc.
  • Processing credits and product complaints through CRM.
  • Communication with delivery drivers.
  • Sending daily reports to transportation on orders that are not routed, along with RA pickups needed for the next day.
  • Sending add-on and cancel communication to the warehouse for next day orders.
  • Working with purchasing on intercompany transfers.
  • Processing Will Call and Employee orders for all departments.
  • Roll up data for CX Management team, when needed.
  • Assist with company functions.
REQUIRED SKILLS:
  • Previous food service distribution customer service and/or call center experience preferred.
  • Must be a team player with a positive attitude.
  • Excellent verbal, telephone, and written communication skills. Emails must always include a professional format.
  • Data entry and 10-key experience required.
  • Self-motivated, professional, goal oriented and able to handle multiple tasks.
  • Must have a sense of urgency and be able to work under pressure.
  • Candidate must have general computer knowledge of Microsoft Windows (Word, Excel, and Outlook) with the ability to quickly learn new software programs.
  • Willingness to learn and adapt to a CX Representative, if needed.
EDUCATION:
  • High School Diploma or equivalent required.

Hourly Rate: $20.00-$23.00
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
WORKING CONDITIONS AND PHYSICAL DEMANDS:
Professional office environment, Primary office environment is ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periods throughout the day. Reaching above shoulder heights, below the waist, or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques are required. May include lifting to 25 pounds on occasion.
EOE M/W/Vet/Disabled
The above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements as the employee may be required to perform any other duties as assigned. In the event of an absence where the Customer Experience Admin cannot perform these duties, the Manager will determine who shall perform these duties.
Affirmative Action Statement:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state, or local law.

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