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Entry Level Csr Jobs in Santa Rosa, CA (NOW HIRING)

Chevron

Customer Service Representative

Novato, CA · On-site

$18.75 - $25.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Petaluma, CA · On-site

$18.50 - $25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Petaluma, CA · On-site

$18.50 - $25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Napa, CA · On-site

$18.25 - $24.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

DEFENSIVE INSURANCE SERVICES INC

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(Hybrid) Associate Customer Service Representative

Novato, CA · On-site

$41K - $50K/yr

Job Title: (Hybrid) Associate Customer Service Representative Location: 1561 S Novato Blvd. Ste B Novato, CA 94947 Employment Type: Full-Time About Us: Defensive Insurance Services is a family-owned ...

DEFENSIVE INSURANCE SERVICES INC

Be Seen First

(Hybrid) Associate Customer Service Representative

Novato, CA · On-site

$41K - $50K/yr

Job Title: (Hybrid) Associate Customer Service Representative Location: 1561 S Novato Blvd. Ste B Novato, CA 94947 Employment Type: Full-Time About Us: Defensive Insurance Services is a family-owned ...

Chevron

Customer Service Representative

Santa Rosa, CA · On-site

$17.50 - $23.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Rohnert Park, CA · On-site

$17.75 - $24/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron Stations Inc.

Customer Service Representative

Napa, CA · On-site

$20.75 - $28.25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Novato, CA · On-site

$18.75 - $25.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Napa, CA · On-site

$20.75 - $28.25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Santa Rosa, CA · On-site

$17.50 - $23.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Rohnert Park, CA · On-site

$17.75 - $24/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Napa, CA · On-site

$20.75 - $28.25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Petaluma, CA · On-site

$18.50 - $25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

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All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Santa Rosa, CA

Entry Level Csr information

See Santa Rosa, CA salary details

$10

$20

$29

How much do entry level csr jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level csr in Santa Rosa, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Santa Rosa, CA?

The most popular types of Csr jobs in Santa Rosa, CA are:

What are popular job titles related to Entry Level Csr jobs in Santa Rosa, CA?

For Entry Level Csr jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Santa Rosa, CA look for?

The top searched job categories for Entry Level Csr jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Entry Level Csr jobs?

Cities near Santa Rosa, CA with the most Entry Level Csr job openings:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.

Customer Service Representative

CAPITAL LUMBER COMPANY

Healdsburg, CA • On-site

$30 - $32/hr

Full-time

Posted yesterday

New

Job description

Position Summary: Responsible for answering phone calls and handling all facets of day-to-day customer service, including but not limited to entering and coordinating orders, invoicing, inventory control and communicating with the sales and operations. Work cross-functionally with other team members at the branch. Monday thru Friday; Starting at $30-32, DOE.
Key Competencies
  • Building Collaborative Relationships
  • Innovation / Creativity
  • Adaptability
  • Developing Self & Others

Principal Accountabilities & Deliverables
  • Receive customer calls and writes orders, provides pricing, product and delivery information utilizing established price books/lists and product information
  • Coordinate orders with operations and sales as needed
  • Assist customers with any issues regarding orders
  • Communicate order information and status to appropriate Account Managers for their customers
  • Issue vendor debit/credit memos as needed to correct receiving discrepancies
  • Process all billing and invoicing to customers
  • Responsible for the receiving, administration and control of the physical inventory, maintaining balances with perpetual inventory.
  • Initiate adjustments in company software as necessary to keep physical inventory in balance with perpetual inventory. Participating in physical inventories
  • Maintain on-going product knowledge
  • Perform other work-related duties as assigned by supervisor and be flexible and adaptable to changes that will occur during employment.

Knowledge, Skills, & Abilities
Education / Experience and Skills
  • Minimum of an associate's degree from an accredited academic institution or commensurate industry experience, or equivalent combination of education and experience.
  • Demonstrated proficiency in MS Office products (Word, Excel, and PowerPoint) and order/inventory software systems.
  • Demonstrated skills using Excel to maintain spreadsheets, database files/lists and prepare special reports.
  • Strong multi-tasking, analytical thinking and problem-solving skills.
  • Excellent cross-cultural communication, interpersonal, and negotiation skills.
  • Strong communication and interpersonal skills when working with team members and building relationships with vendors/suppliers.
  • Ability to model Capital values and to provide innovative solutions.
  • Ability to drive and be accountable for results in a fast-paced environment.
  • The ability and the desire to travel domestically and internationally.

Abilities
  • Must be able to lift, carry, push, or pull up to 5 pounds 5% or less of the workday
  • Must be able stoop, kneel, crouch, or crawl 5% or less of the workday
  • Must be able to sit and walk or otherwise move around for prolonged periods of time throughout the workday.
  • Must be able to use a keyboard and do manual tasks for prolonged periods of time throughout the workday.

Work Environment
  • Work is performed indoors in a climate-controlled environment.

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