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Entry Level Cruise Line Customer Service Jobs (NOW HIRING)

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Entry Level Cruise Line Customer Service information

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How much do entry level cruise line customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level cruise line customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What cities are hiring for Entry Level Cruise Line Customer Service jobs? Cities with the most Entry Level Cruise Line Customer Service job openings:
What are the most commonly searched types of Cruise Line Customer Service jobs? The most popular types of Cruise Line Customer Service jobs are:
What states have the most Entry Level Cruise Line Customer Service jobs? States with the most job openings for Entry Level Cruise Line Customer Service jobs include:

Remote Entry Level Cruise Travel Coordinator

Fran's ExploreMore Travel

Chicago, IL • Remote

Full-time

Posted yesterday


Job description

We are seeking a motivated and detail-oriented Online Entry Level Cruise Travel Coordinator to join our team. In this role, you will assist clients with planning cruise vacations by researching cruise lines, itineraries, cabin options, and onboard experiences. You'll prepare customized quotes, organize travel details, and help ensure a smooth and enjoyable booking process from start to finish. This position is ideal for someone who enjoys planning, customer service, and helping others create unforgettable cruise adventures-all from a remote, home-based workspace.

Key Responsibilities:

  • Research and recommend cruise itineraries, ships, cabins, and destinations
  • Prepare quotes, proposals, and complete travel itineraries based on client needs
  • Communicate with clients to gather details, provide updates, and answer general questions
  • Coordinate with cruise line partners and suppliers to confirm bookings and special requests
  • Maintain accurate client records, confirmations, and booking information
  • Provide exceptional service to ensure client satisfaction and a seamless cruise experience

Requirements

  • Strong communication and interpersonal skills
  • Excellent organizational skills with strong attention to detail
  • Proficiency with basic computer skills (email, web browsing, Microsoft Office or Google Workspace)
  • Ability to work independently, multitask, and meet deadlines
  • Reliable internet connection and a distraction-free workspace
  • Customer service, hospitality, or administrative experience is a plus but not required

Benefits

  • Flexible remote work schedule
  • Supportive and collaborative team environment
  • Opportunities for growth within the travel and hospitality industry
  • Access to exclusive travel discounts and perks after meeting eligibility requirements
  • A rewarding role helping clients plan memorable cruise vacations