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Entry Level Cruise Line Customer Service Jobs (NOW HIRING)

Norwegian Cruise Line

We're Hiring

Mesa, AZ

$10 - $12/hr

Company Description Norwegian Cruise Line is the innovator in cruise travel with a 47-year history ... Customer service skills to create a friendly, enthusiastic and efficient guest experience.

Norwegian Cruise Line

We're Hiring

Mesa, AZ · On-site

$10 - $12/hr

Company Description Norwegian Cruise Line is the innovator in cruise travel with a 47-year history ... Customer service skills to create a friendly, enthusiastic and efficient guest experience.

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Cruise Coordinator

Denver, CO · On-site +1

Stay current on cruise line promotions, destinations, and training updates. Qualifications: * Strong communication and customer service skills. * Detail-oriented with excellent organizational ...

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Cruise Line Art Associate

New York, NY · On-site

$1K/wk

Join us as a Cruise Line Art Associate and embark on a role that mixes sales, public speaking, and ... Accommodation, meals on board, and travel to/from ship assignments are provided. * Entry-level Art ...

Internova Travel Group

Cruise Consultant

$38K - $41K/yr

Knowledgeable of the various Cruise Line booking tools * Exceptional proven sales and customer service skills * Competent with Excel, Word and Zoom and able to absorb new technology * Friendly ...

Norwegian Cruise Line

Warranty Manager

Miami, FL · On-site

GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success ... service and unique guest experiences aboard each vessel and we're continually seeking applicants ...

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Entry Level Cruise Line Customer Service information

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How much do entry level cruise line customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level cruise line customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
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Entry Level Cruise Line Customer Service jobs near you
Open House - Inbound Sales Candidates

Open House - Inbound Sales Candidates

Norwegian Cruise Line

Mesa, AZ

Full-time

Posted 26 days ago

Norwegian Cruise Line rating

8.5

Company rating: 8.5 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

3rd of 9 rated cruise lines

Job description

Company Description

Norwegian Cruise Line is the innovator in cruise travel with a 47-year history of breaking the boundaries of traditional cruising, most notably with the introduction of Freestyle Cruising which revolutionized the industry by giving guests more freedom and flexibility. Today, Norwegian invites guests to "Cruise Like a Norwegian" on one of 13 purpose-built Freestyle Cruising ships, providing guests the opportunity to enjoy a relaxed, resort style cruise vacation on some of the newest and most contemporary ships at sea. Recently, the line was named "Europe's Leading Cruise Line" for the sixth consecutive year, as well as "Caribbean's Leading Cruise Line" and "World's Leading Large Ship Cruise Line" by the World Travel Awards.

Norwegian Cruise Line is the official cruise line of the Miami Dolphins/Sun Life Stadium, The New York Knicks, Blue Man Group and Legends in Concert; and the official cruise line partner of The GRAMMY Awards and is an official partner of the Rockettes and Radio City Music Hall.

Job Description

CALLING ALL SALES CANDIDATES!

Open House - Meet & Greet! Meet with Supervisors and be hired on the spot! FRIDAY July 18th 9am-3pm!

We have the following positions open -- Classes Start August 4th, 2014

         Personal Vacation Planner - Inbound Sales

Service and sell Norwegian cruise products to prospective guests who initiate contact directly with Norwegian Cruise Line. Make cruise reservations and sell cruise products to increase revenue. Deliver an overall superior customer service experience for prospective guests and collect caller information to create leads for future sales.

Location: Norwegian Cruise Line

               7427 E. Hampton Ave. Suite 121 Mesa, AZ 85142

When:     Friday July 18th, 2014 9:00 AM and 3:00 PM


We are seeking Inbound Sales Agent to build dream cruise vacations!

The following experience is required:

Minimum 1-year of sales experience in a call center environment assisting existing and/or potential customers. 2 years selling experience in call center highly preferred.  2-years sales and customer service experience preferred.

The following have been successful:

Retail Managers / Call Center Sales / Account Managers / Inbound Sales / Travel Industry Experience / Hospitality Experience

To Attend:

Apply directly to the requisition and complete all steps of the application process that includes the screening questions. The online application must be completed in advance.

http://www.ncl.com/about/careers/corporate-employment#  - Personal Vacation Planner

Professional dress and a copy of your resume will be required for attendance

Qualifications


Additional Information

Must have excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally. 
Must maintain strong working knowledge of Norwegian Cruise Line's products, including the current fleet and ship itineraries. 
Must be able to multi-task and work in a high energy sales environment that is goal/quota driven. 
Adherence to strictly enforced dress code required.

Ability to work a flexible schedule.

What Norwegian Cruise Line employees say

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Benefits

Hours and flexibility

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