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Entry Level Credit Card Manager Jobs (NOW HIRING)

metrocu

Card Services Specialist

Chelsea, MA

Process and execute required tasks to support debit and credit card lifecycle management Investigate & Resolve Member Issues & Disputes * Work directly with the card processor to initiate, research ...

Citizens

Credit Card Sales Advisor

Johnston, RI · On-site

Pipeline management and maintain ongoing communication with customers as necessary to ensure a simple fast and hassle-free lending experience. * Participate in organized and self driven training ...

Robert Half

Accountant - Entry Level

New York, NY · On-site

$24.70 - $28.60/hr

... credit card transactions and investigate discrepancies by comparing supporting financial data ... ability to manage recurring tasks accurately and on schedule. • Clear written and verbal ...

Robert Half

Accountant - Entry Level

New York, NY · On-site

$28.50 - $33/hr

... bank and credit card reconciliations and investigate any variances identified during the review ... managing full-cycle payroll processing in a high-volume environment. • Background supporting ...

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How much do entry level credit card manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for entry level credit card manager in the United States is $67,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $92,500.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Credit Card Manager jobs? The most popular types of Credit Card Manager jobs are:
Entry Level Credit Card Manager jobs near you

Card Services Specialist

metrocu

Chelsea, MA

Other

Re-posted 18 days ago

Job description

Position Summary

The Card Services Specialist plays a critical role in delivering a seamless, accurate, and secure experience for members across all credit, debit, and ATM/ITM operations. This position serves as a trusted problem-solver, process expert, and key partner to both members and internal teams. The ideal candidate thrives in a fast-paced environment, demonstrates strong investigative skills, and is committed to exceptional service.

Responsibilities include operational processing, card dispute management, regulatory compliance, system troubleshooting, fraud monitoring, and ongoing collaboration across the organization.

What You’ll Do

Be the Go-To Expert

  • Act as a subject matter expert for branch teams and internal partners requiring assistance with card, terminal, and transaction-related inquiries
  • Provide clear, timely, and accurate support for escalated member and employee issues
  • Support troubleshooting for plastics, terminals, phone queue escalations, and member outreach needs

Card Operations & Daily Processing

  • Review and process daily and monthly card operations reports, including card issuance, unposted transactions, returned plastics, returned credit card payments, address changes, regulatory compliance items, and other processor reports
  • Perform daily ATM settlement balancing and submit reconciled reports and adjustments to Accounting.
  • Monitor ATM/ITM deposits for red flags or suspicious activity and collaborate promptly with the Fraud team
  • Process and execute required tasks to support debit and credit card lifecycle management

Investigate & Resolve Member Issues & Disputes

  • Work directly with the card processor to initiate, research, troubleshoot, and resolve card and ATM transaction disputes
  • Open and manage cases with the card processor, ensuring accurate updates and system corrections
  • Ensure compliance with the Card Act, Visa regulations, Reg E, Reg Z, and internal policies
  • Complete all components of the dispute workflow, including: 
    • Interview and intake
    • Transaction research
    • Chargeback processing
    • Merchant responses
    • Applicable monetary credit posting
    • Member communication
    • Troubleshooting and documentation

Cross-Functional Communication & Workflow Management

  • Monitor and complete incoming contact events, ATM eForms, and emails from internal departments throughout the day
  • Collaborate with colleagues enterprise-wide to ensure timely and accurate resolution of member-impacting issues 
  • Provide clear and professional written and verbal communication

Support Team Success & Continuous Improvement

  • Participate in special projects and additional duties as assigned by management 
  • Demonstrate adaptability as processes, technologies, and member needs evolve
  • Maintain awareness of operational risks and contribute to process improvement efforts

What You’ll Bring

Education & Experience

  • High school diploma or equivalent required (strongly preferred)
  • Minimum of 2 years of banking, card operations, or financial services experience strongly preferred
  • Experience with debit and credit card processing systems an
  • operating platforms required

Skills & Competencies

  • Strong attention to detail with a focus on accuracy and risk awareness
  • Solid understanding of banking regulations, including Reg E, Reg Z, and the Card Act
  • Ability to learn and maintain knowledge of lending and compliance regulations
  • Excellent verbal and written communication skills
  • Strong problem-solving mindset with curiosity and initiative
  • Ability to prioritize tasks, manage workload, and remain focused under pressure
  • High comfort level with technology and frequent computer use
  • Card systems experience, including COCC Insight, Fiserv Card Services processing, and dispute processing systems
  • Demonstrated adaptability, dependability, teamwork, and service excellence
 
 

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