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Entry Level Computer Support Specialist Jobs in Boca Raton, FL

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Entry Level Computer Support Specialist information

See Boca Raton, FL salary details

$15

$25

$39

How much do entry level computer support specialist jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for entry level computer support specialist in Boca Raton, FL is $25.28, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $28.27 per hour, depending on experience, location, and employer.

What does an Entry Level Computer Support Specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What job makes $10,000 a month without a degree?

An Entry Level Computer Support Specialist typically does not earn $10,000 a month without significant experience or specialized certifications. High-paying roles in tech often require advanced skills, certifications, or experience beyond entry level, and salaries of this level are uncommon without a degree or extensive expertise in areas like cybersecurity, cloud computing, or software development.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What Does an Entry-Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

Is AI replacing tech support?

Entry level computer support specialists focus on troubleshooting and resolving technical issues, and while AI tools can assist with common problems and automate routine tasks, they do not fully replace human support. Human intervention remains essential for complex, personalized, or nuanced issues that require critical thinking and customer service skills.

How to get into IT support with no experience?

Entry level computer support specialists can start by gaining foundational knowledge through online courses or certifications like CompTIA A+. Building hands-on experience with troubleshooting, hardware, and software, along with developing strong communication skills, can improve job prospects even without prior work experience.

What does an entry-level IT support specialist do?

An entry-level IT support specialist provides technical assistance to users by troubleshooting hardware, software, and network issues. They often install, configure, and maintain computer systems, and may use tools like ticketing systems to track support requests. This role typically requires good communication skills and basic knowledge of operating systems and common software applications.
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Entry Level Computer Support Specialist jobs near you
SUPPORT SERVICES SPECIALIST

SUPPORT SERVICES SPECIALIST

The GEO Group

Boca Raton, FL • On-site

$26.41/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

The GEO Group rating

6.9

Company rating: 6.9 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

15th of 41 rated prisons

Job description

Benefits Information
Full-time employees will enjoy a competitive benefits package with options for you and your family including:
• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Equal Opportunity Employer
Overview
Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.
Who We Are:
GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.
Why Work for GEO:
  • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
  • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities
Summary
Responsible for global user and technical support 24 hours a day through telephone, intranet, and e-mail. Implement and support of computer desktop, laptop, hardware, software and peripherals at the corporate facility. In addition, provide global end-user support on centralized software applications.
Primary Duties and Responsibilities
  • Provides end-user support for laptop, desktop, hardware, software and peripherals
  • Supports all remote users accessing centralized applications in coordination with facility IT manager when necessary.
  • Monitor and prioritize requests to ensure a timely, accurate resolution.
  • Initializes and monitors back-ups for all network servers and AS/400
  • Performs data center operations duties on a daily basis according to schedule and keep detailed log of activities.
  • Assists the applications group in researching, analyzing, and testing software applications on the intranet
  • Tests, documents, implements, and supports all network applications.
  • Provides one-on-one guidance training for new corporate users.
  • Ensures effective use of internal data processing and automated office systems.
  • Keeps abreast of new technological developments in the industry.
  • Understands and follows all policies, procedures, and controls as they relate to Sarbanes-Oxley and Information Systems.
  • Provides 24 hour on-call support to respond to the Information Systems needs or issues of the organization.
  • Performs other duties as assigned.

Qualifications
Minimum Requirements
  • High school diploma or equivalent. Associate's degree in computer science preferred.
  • One (1) to two (2) years in a computer support capacity and a strong understanding of networking on multiple platforms. Management may consider education in lieu of experience.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills. Ability to work with all levels of the organization.
  • Must be able to work in a fast paced environment with development and support responsibilities for multiple concurrent projects.
  • Must be able to manage time effectively.
  • Must be able to work well within a team environment as well as independently.
  • Overtime may be required of position.

The GEO Group, Inc.

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