... field * Entry-level candidates are encouraged to apply; prior experience in IT support, help desk, or technical customer service is considered an asset. * Basic understanding of computer hardware ...
... field * Entry-level candidates are encouraged to apply; prior experience in IT support, help desk, or technical customer service is considered an asset. * Basic understanding of computer hardware ...
Must have a two-year technical computer diploma or equivalent combination of education and experience in an Information Technology Services environment. * Must have three years' experience in a ...
Must have a two-year technical computer diploma or equivalent combination of education and experience in an Information Technology Services environment. * Must have three years' experience in a ...
Must have a two-year technical computer diploma or equivalent combination of education and experience in an Information Technology Services environment. * Must have three years' experience in a ...
Must have a two-year technical computer diploma or equivalent combination of education and experience in an Information Technology Services environment. * Must have three years' experience in a ...
... the IT Coordinator and should not be considered an all-inclusive list: * Actively engage in ... Solid foundational knowledge of Computer Science * Strong problem-solving skills, with a passion ...
... the IT Coordinator and should not be considered an all-inclusive list: * Actively engage in ... Solid foundational knowledge of Computer Science * Strong problem-solving skills, with a passion ...
IT Support (Level 1)
CA$50K - CA$60K/yr
We are looking for an IT Support - Level 1 who is eager to play a key role in supporting the high ... Configuring, installing, and updating computer systems, network equipment, and peripheral devices.
IT Support (Level 1)
CA$50K - CA$60K/yr
We are looking for an IT Support - Level 1 who is eager to play a key role in supporting the high ... Configuring, installing, and updating computer systems, network equipment, and peripheral devices.
IT Support Manager (NOC Code: 20012)
Spruce Grove, AB · On-site
CA$75K - CA$92K/yr
Key Responsibilities: • Manage the IT support team and oversee daily operations to ensure timely and efficient support delivery. • Install, modify, and make minor repairs to computer hardware and ...
Quick apply
IT Support Manager (NOC Code: 20012)
Spruce Grove, AB · On-site
CA$75K - CA$92K/yr
Key Responsibilities: • Manage the IT support team and oversee daily operations to ensure timely and efficient support delivery. • Install, modify, and make minor repairs to computer hardware and ...
BA/BS, preferably in computer science, or a related field. * Information Technology Diploma from an accredited institution. * IT Vendor certifications such as CompTIA, Microsoft, AWS or Cisco. * 2+ ...
BA/BS, preferably in computer science, or a related field. * Information Technology Diploma from an accredited institution. * IT Vendor certifications such as CompTIA, Microsoft, AWS or Cisco. * 2+ ...
... to computer systems, Microsoft (particularly Office365) software, and documenting new/updating ... is an IT management and consulting company that leverages technological innovations for small ...
Quick apply
... to computer systems, Microsoft (particularly Office365) software, and documenting new/updating ... is an IT management and consulting company that leverages technological innovations for small ...
... to computer systems, Microsoft (particularly Office365) software, and documenting new/updating ... is an IT management and consulting company that leverages technological innovations for small ...
Quick apply
... to computer systems, Microsoft (particularly Office365) software, and documenting new/updating ... is an IT management and consulting company that leverages technological innovations for small ...
The IT Application Systems Analyst is responsible for the ongoing technical support of enterprise ... Must have a recognized 2-year Technical Computer Systems diploma or equivalent combination of ...
The IT Application Systems Analyst is responsible for the ongoing technical support of enterprise ... Must have a recognized 2-year Technical Computer Systems diploma or equivalent combination of ...
Working remotely, the IT Help Desk Technician l is responsible for providing technical assistance ... Install, modify and repair computer hardware & software. * Run diagnostic programs to resolve ...
Quick apply
Working remotely, the IT Help Desk Technician l is responsible for providing technical assistance ... Install, modify and repair computer hardware & software. * Run diagnostic programs to resolve ...
Description Are you a driven IT professional with strong technical skills and a proven track record ... Install, modify and repair computer hardware & software. * Run diagnostic programs to resolve ...
Quick apply
Description Are you a driven IT professional with strong technical skills and a proven track record ... Install, modify and repair computer hardware & software. * Run diagnostic programs to resolve ...
AlphaKOR was founded in 1995 and specializes in simplifying information technology to help our ... A University level Computer Science degree, or a College level Computer Systems Technology diploma ...
AlphaKOR was founded in 1995 and specializes in simplifying information technology to help our ... A University level Computer Science degree, or a College level Computer Systems Technology diploma ...
The Bi-Lingual (English/French) IT Help Desk Technician, Level 1, is responsible for providing ... Install, modify and repair computer hardware & software. * Run diagnostic programs to resolve ...
Quick apply
The Bi-Lingual (English/French) IT Help Desk Technician, Level 1, is responsible for providing ... Install, modify and repair computer hardware & software. * Run diagnostic programs to resolve ...
About ESW - IT Business Advisors ESW-IT is an established IT Consulting Firm providing end-to-end ... Post-secondary education in a computer related discipline such as a Computer Engineering Technology ...
About ESW - IT Business Advisors ESW-IT is an established IT Consulting Firm providing end-to-end ... Post-secondary education in a computer related discipline such as a Computer Engineering Technology ...
Currently enrolled in a management information systems program, an information technology or computer engineering program, or an operations management program * Always on top of the latest technology ...
Currently enrolled in a management information systems program, an information technology or computer engineering program, or an operations management program * Always on top of the latest technology ...
Currently enrolled in a management information systems program, an information technology or computer engineering program, or an operations management program * Always on top of the latest technology ...
Currently enrolled in a management information systems program, an information technology or computer engineering program, or an operations management program * Always on top of the latest technology ...
Currently enrolled in a management information systems program, an information technology or computer engineering program, or an operations management program * Always on top of the latest technology ...
Currently enrolled in a management information systems program, an information technology or computer engineering program, or an operations management program * Always on top of the latest technology ...
CAD Designer (Technologist)
Edmonton, AB · On-site
CA$31 - CA$55/hr
A diploma or degree in Civil Engineering Technology or a related field. * 2+ years of CAD or civil ... For more information, visit www.onterris.com. We are an equal opportunity employer and encourage ...
CAD Designer (Technologist)
Edmonton, AB · On-site
CA$31 - CA$55/hr
A diploma or degree in Civil Engineering Technology or a related field. * 2+ years of CAD or civil ... For more information, visit www.onterris.com. We are an equal opportunity employer and encourage ...
CAD Designer (Technologist)
Calgary, AB · On-site
CA$31 - CA$55/hr
A diploma or degree in Civil Engineering Technology or a related field. * 2+ years of CAD or civil ... For more information, visit www.onterris.com. We are an equal opportunity employer and encourage ...
CAD Designer (Technologist)
Calgary, AB · On-site
CA$31 - CA$55/hr
A diploma or degree in Civil Engineering Technology or a related field. * 2+ years of CAD or civil ... For more information, visit www.onterris.com. We are an equal opportunity employer and encourage ...
Entry Level Computer It information
How can I start an IT career with no experience?
What IT career is best for beginners?
What is the most entry-level IT job?
What is an Entry Level Computer IT position?
What is the difference between Entry Level Computer IT vs Help Desk Technician?
| Aspect | Entry Level Computer IT | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Microsoft Certified |
| Work Environment | IT departments, support teams | Help desks, customer support centers |
| Job Responsibilities | Basic troubleshooting, hardware/software setup | Responding to user issues, remote support |
| Industry Usage | Broad IT roles across industries | Customer service-focused IT support |
Entry Level Computer IT roles typically involve foundational IT tasks like hardware setup and basic troubleshooting, often within IT departments. Help Desk Technicians focus on assisting end-users with technical issues, providing remote or on-site support. While both roles require similar certifications and work environments, their primary focus differs: general IT support versus user support.
What are some common challenges faced by entry-level IT professionals, and how can they be overcome?
What are the key skills and qualifications needed to thrive as an Entry Level Computer IT professional, and why are they important?
How to make $80,000 a year without a degree?
Full-time
Posted 15 days ago
Job description
Position Summary
Under the direction of the IT Manager, the IT Support Technician is responsible for providing day-to-day technical support and maintenance for the resort and casino IT systems and related technologies, ensuring reliable, secure, and efficient operation of all services.
The role supports end users across the resort by troubleshooting and resolving issues related to hardware, software, computer systems, and basic network connectivity. This includes support for desktops, laptops, work phones, printers, copiers, and any other IT-related systems and devices to ensure smooth business operations.
In addition, the IT Support Technician performs routine system maintenance such as updates, patches, monitoring, and issue resolution, while maintaining accurate IT documentation and following established IT security and operational standards.
This position is also responsible for performing any IT-related duties, tasks, or assignments as directed by the IT Manager to support the overall operations of the resort.
Essential Duties and Responsibilities
- Set up and configure desktops, laptops, and user accounts with appropriate security permissions
- Provide end-user technical support for hardware, software, and all resort IT systems
- Support and troubleshoot operational technology platforms, including telephony systems, TV systems, and hospitality/casino-related IT systems
- Install, configure, patch, and decommission hardware, software, and system applications in accordance with IT policies and standards
- Diagnose and resolve technical issues related to computers, networks, work phones, printers, copiers, and other peripherals
- Perform routine system maintenance, including updates, patches, and system checks to ensure stability, performance, and security
- Escalate complex technical issues to senior IT team or vendors when required
- Assist in training end users on business applications, email systems, and other IT-supported tools
- Collaborate with external vendors and contractors for system implementations, upgrades, and maintenance activities
- Maintain accurate and up-to-date IT documentation, including configurations, procedures, and incident/service records.
- Ensure compliance with IT security policies, data protection standards, and Occupational Health and Safety (OHS) requirements
- Perform any other IT-related duties, tasks, or responsibilities assigned by the IT Manager
Work flexible shifts, including days, evenings, nights, weekends, and holidays as operationally required
Education, Qualification and Requirements
- Diploma or degree in Information Technology or a related field
- Entry-level candidates are encouraged to apply; prior experience in IT support, help desk, or technical customer service is considered an asset.
- Basic understanding of computer hardware, software, and operating systems
- Familiarity with troubleshooting desktops, peripherals, networks, and general IT systems is an asset
- Exposure to the hospitality industry, including Property Management Systems (PMS) and/or Point of Sales (POS) systems, is considered an asset
- Knowledge of basic coding, scripting, or automation (e.g., PowerShell, batch scripting, or similar tools) is considered an asset
- Industry certifications such as CompTIA A+, CCNA, or other relevant IT certifications are an asset
- Strong problem-solving skills with the ability to troubleshoot and suggest solutions
- Ability to comprehend and communicate instructions in English, both verbally and in writing
- Ability to work independently and collaboratively in a fast-paced environment
- Professionalism, patience, and strong customer service skills when supporting end users
- High level of confidentiality when handling sensitive information
- Willingness to perform hands-on and repetitive technical tasks
- Ability to work with peers, vendors, and contractors in a professional manner
- Must successfully complete a criminal record check prior to the first day of employment
Work Environment
- Physically active role requiring standing, walking, bending, kneeling, and crouching
- Must be able to tolerate varying environmental conditions, including heat and cold
- Frequent lifting and/or moving of equipment up to 25 pounds
- Work may involve extended periods of troubleshooting across multiple departments and resort areas
Hours of Work
The hours of work for this position are typically Monday to Friday, 8:00 a.m. to 5:00 p.m. However, work hours may vary based on operational requirements and may include day, evening, overnight shifts, weekends, and holidays