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Entry Level Computer Information Technology Jobs in Worcester, MA

Company Description Computer Futures is a leading IT recruitment consultancy, specialising in placing IT experts in permanent and contract roles across Asia, Europe and the US. With a proven track ...

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Entry Level Computer Information Technology information

See Worcester, MA salary details

$33.4K

$48.2K

$63.4K

How much do entry level computer information technology jobs pay per year?

As of Sep 14, 2026, the average yearly pay for entry level computer information technology in Worcester, MA is $48,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $55,400.00 per year, depending on experience, location, and employer.

What is an entry level computer information technology?

An Entry Level Computer Information Technology job is a starting position in the IT field, typically requiring basic technical skills and knowledge of computer systems, networking, or software. These roles often include technical support, system administration, or help desk support. Employers may seek candidates with certifications like CompTIA A+ or a degree in IT-related fields. Responsibilities can include troubleshooting hardware and software issues, assisting with network setups, and managing basic cybersecurity tasks. These jobs provide valuable hands-on experience and a foundation for career growth in IT.

What are typical daily responsibilities for someone in an entry level computer information technology role?

In an Entry Level Computer Information Technology position, your daily tasks may include diagnosing and resolving hardware or software issues, assisting end-users, maintaining system and network functionality, and updating technical documentation. You might also install or configure devices, monitor cybersecurity alerts, and support routine IT maintenance activities under the supervision of more senior staff. Collaboration with teammates and other departments is often part of the job, ensuring business needs are met efficiently. These experiences help you develop valuable troubleshooting and communication skills while laying the groundwork for future IT career advancement.

What are the key skills and qualifications needed to thrive in an entry level computer information technology position?

To succeed in an Entry Level Computer Information Technology position, you typically need foundational knowledge in computer systems, networking, troubleshooting, and a relevant associate's or bachelor's degree. Familiarity with operating systems (such as Windows and Linux), basic networking tools, and certifications like CompTIA A+ or Network+ are commonly required. Strong analytical thinking, communication skills, and an eagerness to learn make candidates stand out. These skills are critical for effectively supporting technology users, resolving technical issues, and adapting to new systems in a dynamic IT environment.

Do entry level computer information technology jobs still exist?

Yes, entry-level computer information technology jobs continue to be available, often requiring basic skills in hardware, software, and networking, along with certifications like CompTIA A+ or Network+. These roles typically involve troubleshooting, support, and maintenance tasks in various organizations and are essential for building experience in the IT field.

How to get an entry level computer information technology job with no experience?

To secure an entry-level computer information technology job with no experience, focus on building foundational skills through online courses, certifications like CompTIA A+ or Network+, and hands-on practice with hardware and software. Internships, volunteering, or personal projects can also demonstrate your abilities to employers and improve your chances of getting hired.

What are the easiest entry-level computer information technology jobs?

Entry-level computer information technology jobs that are generally considered easier to start include help desk technician, IT support specialist, and computer support technician. These roles typically require basic troubleshooting skills, familiarity with common operating systems, and customer service abilities, often with minimal certification requirements such as CompTIA A+.

What are popular job titles related to Entry Level Computer Information Technology jobs in Worcester, MA?

For Entry Level Computer Information Technology jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Computer Information Technology jobs in Worcester, MA look for?

The top searched job categories for Entry Level Computer Information Technology jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Entry Level Computer Information Technology jobs?

Cities near Worcester, MA with the most Entry Level Computer Information Technology job openings:

Infographic showing various Entry Level Computer Information Technology job openings in Worcester, MA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,193 per year, or $23.2 per hour.

IT Field Service Support

Northborough, MA • On-site

Noblesoft Technologies
Software Development • 51 - 200 employees

Contractor

Re-posted 4 days ago


Job description

Job Title:  IT Field Service Support (Windows 11 Migration experience required)

Location: Northborough, MA 01532

Mode : Contract 

Job responsibilities:

  • Ability to travel to remote locations
  • Have own vehicle to drive to different locations and support end Users / Mileage will be reimbursed.
  • Will be available on call support during weekends/ holidays as per request.
  • Required IOS and Windows knowledge.
  • You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. 
  • Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. 
  • Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
  • Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs.
  • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Desk equipment, Cabling, Comms patching, Printers, MFDs, and basic network connectivity.
  • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement
  • Customer ticketing is worked upon to ensure the timely delivery of service, along with regular, professions, users facing updates
  • To provide infrastructure administration functions
  • Providing on-site cover as part of a shift arrangement
  • Support inline with contracted business working hours
  • Provide site support in remote offices when required
  • Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities
  • Taking ownership of issues through to resolution on all appropriate requests 
  • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information
  • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service
  • Providing daily ticket updates to ensure users are fully updated on updates
  • Move equipment associated with service requests, inline with health and safety guidelines
  • Performing asset inventory activities as needed
  • End user training and guidance on the use of hardware and software
  • Recommends and / or performs upgrades to end user devices
  • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork 
  • Performs other duties as assigned

Skills Required:

  • Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc. 
  • Strong technical skills in Microsoft Windows 11 (including legacy versions), Office 365, Teams, Google, Service Now and other well-known applications  
  • Administration experience of Azure, Intune, MS Active Directory users & groups, policies and management concepts
  • Effective communication in English and/or local language
  • Basic known workings of LAN technologies and hardware
  • Ability to support technically video conferencing equipment