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Entry Level Computer Help Desk Jobs in Seattle, WA

Description Our client is seeking Tier 1 Help Desk Technicians to join its Service Desk team ... Entry Level Job Type & Location This is a Contract position based out of Bellevue, WA. Pay and ...

Description Our client is seeking Tier 1 Help Desk Technicians to join its Service Desk team ... Entry Level Job Type & Location This is a Contract position based out of Bellevue, WA. Pay and ...

The Help Desk Tier I's role is to ensure proper computer operation so that end-users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user ...

Help Desk Tier I

Bremerton, WA · On-site

$28.29 - $34.09/hr

The Help Desk Tier I's role is to ensure proper computer operation so that end-users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user ...

Help Desk Specialist I

Renton, WA · On-site

$22.50 - $32.41/hr

Provide technical assistance and support for incoming queries and issues related to computer ... Take inbound calls to IT Helpdesk regarding various hardware and software problems. * Provide ...

Jr Helpdesk

Everett, WA · On-site

$22 - $29.75/hr

RMS COMPUTER CORP is seeking a Jr Helpdesk Technician to provide desk-side support for end users. The role involves delivering, installing, and troubleshooting computer equipment and peripherals in a ...

Jr Helpdesk

Kent, WA · On-site

$22.50 - $30.50/hr

Responsibilities : • Image/ Reimage Laptop-Desktops • Desk setup moves • Computer refresh equipment swaps/migrations • Break Fix activity • Application installations • Simple ...

Service Desk Analyst

Kirkland, WA · On-site

$23.25 - $31.75/hr

... Desk Analyst ... The role involves troubleshooting, diagnosing, and resolving issues with desktop computer hardware ...

Growth Opportunities: over 90% of our management team started as an entry level team member ... Basic computer literacy. Skills and Abilities * Excellent phone, communication, and interpersonal ...

Service Desk

Everett, WA · On-site

$20.75 - $21/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Basic computer literacy. Skills and Abilities * Excellent phone, communication, and interpersonal ...

Service Desk

Bremerton, WA · On-site

$17.25 - $17.75/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Basic computer literacy. Skills and Abilities * Excellent phone, communication, and interpersonal ...

Growth Opportunities: over 90% of our management team started as an entry level team member ... Basic computer literacy. Skills and Abilities * Excellent phone, communication, and interpersonal ...

Service Desk

Port Orchard, WA · On-site

$17.75/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Basic computer literacy. Skills and Abilities * Excellent phone, communication, and interpersonal ...

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Entry Level Computer Help Desk information

See Seattle, WA salary details

$11

$23

$37

How much do entry level computer help desk jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for entry level computer help desk in Seattle, WA is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $26.25 per hour, depending on experience, location, and employer.

What is an entry level computer help desk?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What are the key skills and qualifications needed to thrive as an entry level computer help desk professional?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can you get an entry level computer help desk job with no experience?

Entry level computer help desk positions often do not require prior experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers may provide on-the-job training for candidates with a strong interest in IT and customer service skills.

How do I get my first entry level computer help desk job?

To secure an entry-level computer help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and highlight strong communication and problem-solving skills in your resume and interviews.

How to get started in an entry level computer help desk?

To start as an entry-level computer help desk technician, gain basic knowledge of computer hardware, operating systems, and common software troubleshooting. Obtain relevant certifications such as CompTIA A+ and develop strong communication skills to assist users effectively. Entry-level roles often require a high school diploma or equivalent and may involve on-the-job training.

Is help desk a good entry-level IT job?

Help desk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing user support, and maintaining hardware and software. They often require basic knowledge of operating systems, networking, and customer service skills, making them a good starting point for a career in IT.

What cities near Seattle, WA are hiring for Entry Level Computer Help Desk jobs?

Cities near Seattle, WA with the most Entry Level Computer Help Desk job openings:

Infographic showing various Entry Level Computer Help Desk job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $49,340 per year, or $23.7 per hour.

Help Desk Technician - Tier 1

Bellevue, WA

TEKsystems
IT Services • 1 - 5K employees

$28 - $32/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

Description

Our client is seeking Tier 1 Help Desk Technicians to join its Service Desk team supporting a fast-paced, highly technical environment. Candidates will support Windows-based systems, endpoint devices, user onboarding, access management, hardware troubleshooting, and desktop support.

Successful candidates will have strong customer service skills, excellent communication abilities, and experience supporting end users in enterprise environments.

The team currently supports approximately 250-290 new tickets per week across user requests, access management, onboarding activities, hardware support, and desktop troubleshooting.

Technicians will work closely with highly technical users and must be able to communicate effectively while maintaining a positive customer experience.

Skills

Help desk support, Help desk, Troubleshooting, Windows, Access management, confluence, ServiceNow, Automation

Top Skills Details

Help desk support,Help desk,Troubleshooting,Windows,Access management

Additional Skills & Qualifications

NA

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of Bellevue, WA.

Pay and Benefits

The pay range for this position is $28.00 - $32.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Bellevue,WA.

Application Deadline

This position is anticipated to close on Aug 19, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


TEKsystems logo

About TEKsystems

Sourced by ZipRecruiter

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MD, US