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Entry Level Computer Help Desk Jobs in Seattle, WA

MV Transportation

IT Help Desk Support

Kent, WA · On-site

The IT Help Desk Support is responsible for handling various technology issues related to a transit ... Thorough understanding of computer, server, network, printer and peripheral hardware. * Experience ...

Kitsap 911

Public Safety Systems Technician

Bremerton, WA · On-site

$39.04 - $53.70/hr

Systems Technicians possess entry level understanding of the technology used and operated by Kitsap ... computer and/or radio hardware to troubleshoot effectively Technical help desk Strong written ...

Uw

Computer Support Technician 2

Seattle, WA · On-site

Previous customer service and/or help desk experience * Strong verbal and written communications ... Primarily office and campus-based work environment with frequent computer and keyboard use.

Planet Fitness

Service Desk

Mill Creek, WA

$20.30/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Basic computer literacy. Skills and Abilities * Excellent phone, communication, and interpersonal ...

Planet Fitness

Service Desk

Bothell, WA · On-site

$19/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Basic computer literacy. Skills and Abilities * Excellent phone, communication, and interpersonal ...

Planet Fitness

Service Desk

Port Orchard, WA · On-site

$17.75/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Basic computer literacy. Skills and Abilities * Excellent phone, communication, and interpersonal ...

Planet Fitness

Service Desk

Seattle, WA

Growth Opportunities: over 90% of our management team started as an entry level team member ... Basic computer literacy. Skills and Abilities * Excellent phone, communication, and interpersonal ...

Planet Fitness

Service Desk

Monroe, WA

Growth Opportunities: over 90% of our management team started as an entry level team member ... Basic computer literacy. Skills and Abilities * Excellent phone, communication, and interpersonal ...

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All JobsEntry Level Computer Help Desk JobsEntry Level Computer Help Desk Jobs in Seattle, WA

Entry Level Computer Help Desk information

See Seattle, WA salary details

$11

$23

$37

How much do entry level computer help desk jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for entry level computer help desk in Seattle, WA is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $26.25 per hour, depending on experience, location, and employer.

What are entry level computer help desk jobs?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can I get a helpdesk job with no experience?

Entry level help desk positions often do not require prior professional experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills is beneficial. Certifications like CompTIA A+ can improve your chances and demonstrate your technical ability to employers. Many employers are willing to train candidates with a strong interest in IT and good communication skills.

Is helpdesk a good entry-level job?

Helpdesk positions are common entry-level roles in IT that involve troubleshooting technical issues, providing customer support, and using tools like ticketing systems. They offer opportunities to develop technical skills, communication abilities, and industry certifications such as CompTIA A+.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk roles. Help desk technicians are still needed to handle complex issues, provide customer service, and manage AI tools, making human skills essential in the support environment.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Help Desk professional, and why are they important?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What job makes $10,000 a month without a degree?

Entry level computer help desk roles typically do not pay $10,000 a month; they usually offer lower starting salaries. High-paying tech jobs that can reach such earnings often require specialized skills, certifications, or experience, such as cybersecurity, software development, or IT management, which may not be available at an entry level without a degree.
What are popular job titles related to Entry Level Computer Help Desk jobs in Seattle, WA? For Entry Level Computer Help Desk jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Help Desk jobs in Seattle, WA look for? The top searched job categories for Entry Level Computer Help Desk jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Entry Level Computer Help Desk jobs? Cities near Seattle, WA with the most Entry Level Computer Help Desk job openings:
Entry Level Computer Help Desk jobs near you
Infographic showing various Entry Level Computer Help Desk job openings in Seattle, WA as of June 2026, with employment types broken down into 1% Locum Tenens, 72% Full Time, 24% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $49,340 per year, or $23.7 per hour.
Help Desk / Computer Support Technician 1

Help Desk / Computer Support Technician 1

Triplenet Technologies, Inc.

Seattle, WA • On-site

$19/hr

Other

Posted 8 days ago

Job description

The Helpdesk Temp assists in supporting computer applications, provides professional client service, and helps maintain a friendly environment that is conducive to advancing education. They assist in resolving technical problems relating to workstations and the use of networked systems. Typical work includes assisting users with log-on errors, printer malfunctions, setup of computers and peripherals, and escalation of more complex problems. Working with other Support Desk staff they support our staff and faculty, and support the ongoing mission and strategic plan of the client.
Responsibilities:
This position is supervised by the Service Desk Lead, who reports to the Assistant Director of Learning and Information Technologies. Work assignments are directed by the Service Desk Lead to meet the needs of the Service Desk Team.
Work with the Service Desk Lead and Service Desk Specialists in providing high quality customer service.
Interact with faculty, staff, and students on the phone, by email, and in person to provide information and resolve technical problems.
Assist faculty's use of classroom instructional technologies.
Create, manage and resolve technical issues in a Helpdesk Ticket Tracking System.
Learn, deploy, and operate software common to Microsoft Windows and Macintosh operating systems.
Provide technical assistance and training to Faculty, Staff, and Students one on one.
Following documented procedures and instructions from Support Specialists, configure, deploy, and support cell phones, tablets, laptops, and other mobile devices.
REQUIREMENTS:
One year of experience involving the use of computerized information systems or equivalent education/experience.
Working knowledge of Modern Windows and Macintosh operating systems and common desktop applications such as Word, Excel, Outlook, and PowerPoint.
Ability to work responsibly with or without direct supervision to accomplish assigned tasks.
Can work with a wide range of individuals and personalities.
Good professional written and oral communications skills.
Willing to learn new software packages and technologies.
DESIRED:
Technical support experience in the Higher Education or Medical industry.
Skills Requested:
Other Details:
Schedule- 50%. Monday- 8am-5pm | Tuesday- 8am-5pm | Wednesday- 8am-5pm | Thursday- 8am-5pm | Friday- 8am-5pm |
Location- Seattle Campus
Estimated Duration of Assignment- 01/29/18 - 04/30/18
Pay: $19 per hour
Triplenet Technologies logo

About Triplenet Technologies

Sourced by ZipRecruiter

TripleNet Technologies, has been helping selected clients since 1997. Client firms range from Fortune 100 companies to new ventures and privately held firms. Our staff has over 14 years experience in completing projects for IT, Sales, Customer Service, Technical Support, Marketing, Shipping, Accounting, and Software Engineering. We have significant experience in technology management and deployment of complex information technologies.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Seattle, WA, US

Year founded

1997

Social media

Facebook

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