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Remote Help Desk Hospital Jobs in Seattle, WA (NOW HIRING)

Addison Group

IT Administrator

Bothell, WA · Remote

$72K/yr

Basic Installation, Troubleshooting and Remote Access methods (Remote Desktop, Remote Help ... This position is primarily responsible for delivering exceptional help desk support and ...

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

$22.75 - $31/hr

... in a remote environment. Required Qualifications Proven Service Desk or IT Support experience ... Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future.

Armavel, LLC

Be Seen First

Jr. Salesforce Administrator - Tier 1 Help Desk - Incident Response

Seattle, WA · Remote

$25/hr

Bachelor's Degree * 5+ years of Help desk or other experience working in a customer service ... Fully remote workforce - work from anywhere in the US! * You'll get lots of work done, and work ...

System One

Helpdesk Technician

Bellevue, WA · Remote

$20.50 - $27.75/hr

Demonstrate and assist with remote access to company resources. * Support users at our Bellevue and ... We help clients get work done more efficiently and economically, without compromising quality.

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

... Desk organization, you will be based in Denver, CO or Phoenix, AZ. Location: Remote (Must be close ... Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future.

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

... Service Desk organization, you will be based in Denver, CO. Location: Remote (Must be close to ... Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future.

Yoodli AI Roleplays

Deal Desk Lead

Seattle, WA · On-site +1

$155K - $170K/yr

Careers at Yoodli We're on a mission to help people communicate with confidence Yoodli is an AI ... This is a Hybrid role: 3 days in-office at our Seattle HQ (lunch included) + 2 days remote. What ...

Runway

Senior IT Engineer - US West Coast

Seattle, WA · On-site +1

$110K - $170K/yr

Handle help-desk tickets : Triage and resolve employee requests - password resets, access ... This is a remote role and coordination happens in Slack and Notion. If you can't write clearly, the ...

AMN Healthcare, Inc.

ED Remote Radiology

Tacoma, WA · Remote

$450K - $650K/yr

Serving 10 hospitals and multiple outpatient centers through MultiCare Health System and Virginia ... helping healthcare organizations provide quality patient care that continually evolves to make ...

AMN Healthcare, Inc.

ED Remote Radiology

Tacoma, WA · Remote

$450K - $650K/yr

Serving 10 hospitals and multiple outpatient centers through MultiCare Health System and Virginia ... helping healthcare organizations provide quality patient care that continually evolves to make ...

CHPW

State Hospital Liaison

Seattle, WA · On-site +1

$41.05 - $64.45/hr

This position is remote. However, the candidate will need to reside in Washington State in order to ... The Liaison will help manage the State Hospital and LTCC population, such that it aligns with the ...

IonQ

Manager, Global Network Operations

Bothell, WA · On-site +1

$95K - $127K/yr

We are open to hybrid and remote options for the right candidate. Travel: 25-40% domestic or ... Help Desk staff, and extended contractor teams. M&A Integration & Site Deployment * Subsidiary ...

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All JobsHelp Desk Hospital JobsRemote Help Desk Hospital JobsRemote Help Desk Hospital Jobs in Seattle, WA

Remote Help Desk Hospital information

See Seattle, WA salary details

$14

$26

$38

How much do remote help desk hospital jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote help desk hospital in Seattle, WA is $26.35, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $29.57 per hour, depending on experience, location, and employer.

What is a remote help desk hospital?

A Remote Help Desk Hospital job involves providing technical support and assistance to hospital staff, patients, or administrators from a remote location. These professionals troubleshoot issues related to computer systems, medical software, and other IT-related concerns, often via phone, email, or chat. Their goal is to ensure that hospital operations run smoothly by resolving technical problems quickly and efficiently without being physically present on-site. Remote help desk staff must have strong communication skills, healthcare IT knowledge, and the ability to work independently. They play a crucial role in supporting the technology needs of healthcare environments.

What are the key skills and qualifications needed to thrive as a remote help desk hospital professional?

To thrive as a Remote Help Desk Hospital professional, you need strong technical troubleshooting abilities, knowledge of healthcare IT systems, and at least an associate degree in IT or a related field. Experience with ticketing systems like ServiceNow, remote desktop tools, and familiarity with HIPAA-compliant communication platforms are typically required. Exceptional communication, patience, and problem-solving skills help you support medical staff effectively and calmly under pressure. These competencies ensure prompt resolution of technical issues, maintaining seamless healthcare operations and compliance with patient data security standards.

What are some common challenges faced by remote help desk professionals in a hospital setting, and how can they be addressed?

Remote help desk professionals in hospitals often face challenges such as troubleshooting complex medical software without being physically present and communicating effectively with clinical staff who may be under stress. To address these challenges, it's important to develop strong problem-solving skills, maintain clear and empathetic communication, and leverage remote access tools where possible. Regular training on hospital systems and close collaboration with on-site IT teams also help ensure timely and accurate support for hospital staff.

What is the difference between Remote Help Desk Hospital vs Remote IT Support Specialist?

AspectRemote Help Desk HospitalRemote IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHealthcare setting, hospital networksVarious industries, corporate or client sites
Employer UsageHospitals, healthcare providersBusinesses, IT firms, corporations
Search IntentHealthcare-specific remote supportGeneral remote IT support roles

Remote Help Desk Hospital and Remote IT Support Specialist roles share similar certifications and technical skills. However, the hospital role focuses on healthcare environments, supporting medical systems and hospital networks, while the IT Support Specialist serves a broader range of industries. Both require strong troubleshooting skills and remote communication, but their work settings and specific technical needs differ.

What cities near Seattle, WA are hiring for Remote Help Desk Hospital jobs?

Cities near Seattle, WA with the most Remote Help Desk Hospital job openings:

Remote Help Desk Hospital jobs near you
Infographic showing various Remote Help Desk Hospital job openings in Seattle, WA as of August 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 78% Full Time, 10% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,800 per year, or $26.3 per hour.

IT Administrator

Addison Group

Bothell, WA • Remote

$72K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Title: IT Administrator

Type: Full Time

Location: Bothell

On-Site: 2 days per week, Hybrid

Benefits: PTO, Medical, Dental, Vision, 401k

Pay: $65-72k per year

Must Haves: (Please address their experience with these in the submission)

  • Active Directory: A minimum of 1 year experience: Creation and Deletion of User Accounts. Password management. Adding and removing Computers to a Domain. Manage memberships in Security Groups. Basic understanding of Group Policy and DNS.
  • Entra ID: Management of Security Group Membership. Uses Sign-in Logs and MFA (Multi Factor Authentication) to help troubleshoot user authorization.
  • Intune: Experience Enrolling Devices. Knows basic management controls of Sync, Retire, Wipe, Fresh Start. Has some familiarity with App Deployment.
  • Windows File Server: Experience mapping drives, know how to find the correct security group for an advertised share. Has some familiarity with NTFS Permissions.
  • Windows 11: Basic Installation, Troubleshooting and Remote Access methods (Remote Desktop, Remote Help)

Position Summary

The Systems Administrator plays a crucial role within the organization, reporting directly to the Network Operations Lead. This position is primarily responsible for delivering exceptional help desk support and comprehensive systems administration to all users across the company. Key responsibilities include troubleshooting hardware and software issues, managing user accounts, and assisting with the optimal performance of network systems. The Systems Administrator is also tasked with maintaining system security, implementing updates, and documenting technical processes to enhance operational efficiency. By providing timely and effective assistance, the Systems Administrator helps to foster a productive work environment, ensuring that all employees have the necessary tools and support to perform their roles effectively. Outcome-focused practices are essential to the success of this role.

Key Responsibilities

·        Responding to user inquiries through various channels such as email, phone, and the service portal.

·        Triaging and solving requests according to the service desk's standard operating procedure.

·        Ensuring Service Level Agreements (SLAs) are met to maintain high-quality service.

·        Escalate issues as needed to ensure all problems are addressed.

·        Providing detailed reports on ticket activities.

·        Installing and configuring software, hardware, and networks

·        Setting up accounts and workstations

·        Manage user accounts, permissions, and access rights to ensure appropriate access to resources.

·        Create, modify, and delete user accounts as needed.

·        Set up new hardware, including servers, workstations, and peripheral devices.

·        Install and configure operating systems, applications, and software updates.

·        Oversee the functionality of network components such as routers, switches, and firewalls.

·        Ensure network file systems are correctly configured and accessible to authorized users.

·        Assist with Backup and Disaster Recovery Testing.

·        Onboard new employees by creating user accounts and assigning necessary permissions.

·        Ensure new users have access to the tools and resources required for their roles.

·        Device inventory

·        Hardware inventory

·        Software inventory

Understand and follow the company security policy. Assist with and gradually improve security operations time.