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Entry Level Computer Help Desk Jobs in Kentucky (NOW HIRING)

SGC Survey

CAD Technician - Land Surveying

Hebron, KY · On-site

$22/hr

As an Entry-Level Survey CAD Technician , you'll help create accurate survey layouts, site plans, and 3D models using AutoCAD Civil 3D and GIS concepts . You'll also process survey data, work with ...

NTT DATA Services

Clinical Service Desk

Bowling Green, KY · Remote

$37K - $47K/yr

Read text on computer screens for the duration of the shift * Remain at designated workspace and in ... Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and ...

NTT DATA Services

Clinical Service Desk

Bowling Green, KY · On-site

$37K - $47K/yr

Read text on computer screens for the duration of the shift * Remain at designated workspace and in ... Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and ...

NTT DATA Services

Clinical Service Desk

Bowling Green, KY · Remote

$37K - $47K/yr

Read text on computer screens for the duration of the shift * Remain at designated workspace and in ... Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and ...

Steelblue BC

INFRASTRUCTURE MANAGER

Georgetown, KY · On-site

This position is responsible for troubleshooting hardware and software issues, maintaining computer ... to help desk tickets and resolve user issues in a timely manner * • Set up new employee ...

Highgate Hotels

Front Desk Agent

Louisville, KY

$13.75 - $17.25/hr

College course work in related field helpful. * Experience in a hotel or a related field preferred ... Computer experience required. * Customer Services experience preferred. * Maintain a warm and ...

Avion Hospitality

Resort Front Desk Agent

Lexington, KY · On-site

$12.25 - $15.50/hr

College course work in related field helpful. * Experience in a hotel or a related field preferred ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

Avion Hospitality

Resort Front Desk Agent

Lexington, KY · On-site

$12.25 - $15.50/hr

College course work in related field helpful. * Experience in a hotel or a related field preferred ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

Avion Hospitality

Resort Front Desk Agent

Lexington, KY

$12.50 - $15.75/hr

College course work in related field helpful. * Experience in a hotel or a related field preferred ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

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All JobsEntry Level Computer Help Desk JobsEntry Level Computer Help Desk Jobs in Kentucky

Entry Level Computer Help Desk information

See Kentucky salary details

$6

$15

$23

How much do entry level computer help desk jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for entry level computer help desk in Kentucky is $15.63, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $19.38 per hour, depending on experience, location, and employer.

What are entry level computer help desk jobs?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can I get a helpdesk job with no experience?

Entry level help desk positions often do not require prior professional experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills is beneficial. Certifications like CompTIA A+ can improve your chances and demonstrate your technical ability to employers. Many employers are willing to train candidates with a strong interest in IT and good communication skills.

Is helpdesk a good entry-level job?

Helpdesk positions are common entry-level roles in IT that involve troubleshooting technical issues, providing customer support, and using tools like ticketing systems. They offer opportunities to develop technical skills, communication abilities, and industry certifications such as CompTIA A+.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk roles. Help desk technicians are still needed to handle complex issues, provide customer service, and manage AI tools, making human skills essential in the support environment.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Help Desk professional, and why are they important?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What job makes $10,000 a month without a degree?

Entry level computer help desk roles typically do not pay $10,000 a month; they usually offer lower starting salaries. High-paying tech jobs that can reach such earnings often require specialized skills, certifications, or experience, such as cybersecurity, software development, or IT management, which may not be available at an entry level without a degree.
What are popular job titles related to Entry Level Computer Help Desk jobs in Kentucky? For Entry Level Computer Help Desk jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Help Desk jobs in Kentucky look for? The top searched job categories for Entry Level Computer Help Desk jobs in Kentucky are:
What cities in Kentucky are hiring for Entry Level Computer Help Desk jobs? Cities in Kentucky with the most Entry Level Computer Help Desk job openings:
Entry Level Computer Help Desk jobs near you
Front Desk Agent (Part time)

Front Desk Agent (Part time)

General Hotels

Hopkinsville, KY

$14.25 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago

Job description

Front Desk Agent

General Hotels Corporation is seeking a friendly, professional, and hospitality-driven Front Desk Agent to join our team. As the face of the hotel, you'll play a key role in creating memorable first impressions and delivering exceptional guest experiences from check-in to check-out. We're looking for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in providing service that keeps guests coming back. Whether you're helping a guest find local attractions, resolving a concern, or simply greeting someone with a smile, you'll have a direct impact on the overall guest experience.

What You'll Do
  • Welcome guests with a friendly and professional attitude
  • Complete guest check-ins and check-outs efficiently and accurately
  • Answer phone calls, emails, and guest inquiries promptly
  • Assist guests with reservations, room requests, and special accommodations
  • Process guest payments and maintain accurate billing records
  • Handle guest concerns professionally and work toward positive resolutions
  • Maintain accurate guest information and room assignments
  • Provide information regarding hotel amenities, services, and local attractions
  • Collaborate with Housekeeping, Maintenance, and other departments to ensure guest satisfaction
  • Maintain a clean, organized, and guest-ready front desk environment
  • Follow company policies, brand standards, and operational procedures
  • Support overall hotel operations as needed
What You'll Bring
  • Previous customer service experience required
  • Previous hotel or hospitality experience preferred, but not required
  • Strong communication and interpersonal skills
  • Professional appearance and positive attitude
  • Ability to multitask in a fast-paced environment
  • Strong organizational and problem-solving abilities
  • Basic computer proficiency and phone skills
  • Strong attention to detail and accuracy
  • Ability to work flexible schedules, including weekends and holidays
  • Reliable attendance and strong work ethic
Why You'll Love It Here

At General Hotels Corporation, we believe hospitality is about creating experiences that make guests feel welcome, comfortable, and valued. When you join GHC, you become part of a company that has been committed to hospitality excellence since 1962. We invest in our people, support professional growth, and create opportunities for team members to build rewarding careers in hospitality. You'll work alongside leaders who value teamwork, accountability, and exceptional guest service.

Our Benefits
  • Medical, Dental, and Vision Insurance Options
  • Company Paid Life Insurance
  • Company Paid Telemedicine
  • Supplemental Life Insurance
  • 401(k) with Company Match
  • Earned Wage Access ('On-Demand Pay')
  • Hotel Room Discounts
  • Company Paid Employee Assistance Program
  • Perks through Benefit Hub
  • Generous Time Off Package

General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

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