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Entry Level Cloud Support Jobs in Rochester, NY (NOW HIRING)

MegazoneCloud

Cloud Tech Project Manager

Rochester, NY · On-site

$110K - $140K/yr

... frameworks and supporting medium-scale initiatives. * Foundational understanding of cloud platforms (AWS, Azure, or GCP) and cloud delivery methodologies. * At least one entry-level cloud ...

onsemi

Device Engineer for Bucheon Site

Livonia, NY

The Entry-Level Device Engineer will support the development and improvement of semiconductor ... and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi ...

New

Pwc

Data Engineer - Senior Associate

Rochester, NY

$77K - $202K/yr

... to support client needs - Utilizing Amazon Web Services (AWS) and Azure Data Factory to enhance ... PwC does not intend to hire experienced or entry level job seekers who will need, now or in the ...

Pwc

Oracle PMO - Senior Associate

Rochester, NY

$77K - $202K/yr

... training and support for seamless integration and utilization of business applications. This ... Responsibilities - Coordinating and managing large-scale Oracle Cloud/Fusion implementation ...

All JobsCloud Support JobsEntry Level Cloud Support JobsEntry Level Cloud Support Jobs in Rochester, NY

Entry Level Cloud Support information

What is an Entry Level Cloud Support job?

An Entry Level Cloud Support job involves assisting customers and internal teams with troubleshooting cloud-based systems, resolving technical issues, and providing guidance on cloud services. Responsibilities typically include responding to support tickets, diagnosing network or application problems, and escalating complex issues. Strong communication skills, basic knowledge of cloud platforms like AWS, Azure, or Google Cloud, and problem-solving abilities are essential. This role serves as a foundation for advancing into more specialized cloud engineering or administration positions.

What are the typical daily responsibilities for an Entry Level Cloud Support role?

In an Entry Level Cloud Support role, you can expect to handle tasks like responding to customer inquiries, troubleshooting basic cloud infrastructure issues, and documenting solutions in ticketing systems. You'll frequently work with more experienced team members, escalating complex problems as needed and learning from their expertise. Communication with customers is often through email, live chat, or phone, requiring clear explanations and active listening. This hands-on support experience builds a strong foundation in cloud technologies, offering career growth opportunities as you develop technical and customer service skills.

What are the key skills and qualifications needed to thrive in the Entry Level Cloud Support position, and why are they important?

To thrive as an Entry Level Cloud Support professional, you need basic knowledge of cloud computing concepts, troubleshooting skills, and a relevant degree or technical training. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and possibly entry-level certifications such as AWS Certified Cloud Practitioner, is often expected. Strong problem-solving abilities, effective communication, and a customer-focused mindset are valuable soft skills in this position. These competencies enable rapid issue resolution, positive customer experiences, and contribute to a reliable, collaborative support environment.

What are the most commonly searched types of Cloud Support jobs in Rochester, NY? The most popular types of Cloud Support jobs in Rochester, NY are:
What are popular job titles related to Entry Level Cloud Support jobs in Rochester, NY? For Entry Level Cloud Support jobs in Rochester, NY, the most frequently searched job titles are:
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What cities near Rochester, NY are hiring for Entry Level Cloud Support jobs? Cities near Rochester, NY with the most Entry Level Cloud Support job openings:
Entry Level Cloud Support jobs near you
Infographic showing various Entry Level Cloud Support job openings in Rochester, NY as of June 2026, with employment types broken down into 1% As Needed, 90% Full Time, 2% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Cloud Tech Project Manager

MegazoneCloud US

Rochester, NY • On-site

Full-time

Posted 21 days ago

Job description

Job Summary:
MegazoneCloud is seeking a Cloud Tech Project Manager – Associate to support and coordinate cloud migration, modernization, and transformation initiatives across North America. This role provides an opportunity to grow into a fully independent project manager while contributing to project planning, execution, and delivery in partnership with clients and internal technical teams.
Responsibilities:
• Support planning and execution of cloud projects or defined workstreams within larger programs.
• Assist with developing and maintaining schedules, milestones, deliverables, and dependencies using tools such as JIRA, Confluence, Asana, MS Project, or Smartsheet.
• Coordinate meetings, document decisions, track action items, and facilitate clear communication across onshore/offshore teams.
• Prepare project updates, track risks and issues, and assist in producing management-level reports and presentations.
• Translate business and technical requirements into structured tasks for delivery teams.
• Monitor progress, identify blockers, and escalate concerns as needed to senior project managers or technical leads.
• Apply basic cloud delivery concepts (Lift & Shift, Re-platforming, Refactoring) under guidance.
Qualifications:
Required:
• 1–3 years of relevant experience in IT project coordination, cloud project delivery, or technical program support.
• Demonstrated ability to manage timelines, deliverables, and cross-team communication.
• Experience working with project management frameworks and supporting medium-scale initiatives.
• Foundational understanding of cloud platforms (AWS, Azure, or GCP) and cloud delivery methodologies.
• At least one entry-level cloud certification (e.g., AWS Solutions Architect – Associate, Azure Administrator – Associate, or GCP Associate Cloud Engineer) or willingness to obtain within 3–6 months.
• Familiarity with Agile/Scrum, Kanban, and Hybrid/Waterfall methodologies.
• Strong organizational, documentation, and problem-solving skills.
• Proficiency with collaboration tools such as MS Office/Google Workspace, JIRA, Confluence, Asana/Trello, Smartsheet, Miro/Figma, Slack/Teams.
• Strong interpersonal and communication skills with the ability to engage confidently with internal teams and customers.
• General awareness of IT/cloud compliance and security standards (SOC 2, ISO 27001, HIPAA, PCI-DSS).
Preferred:
• Practical exposure to cloud environments or cloud-related projects.
• Project management certifications (CAPM, PMP, Agile, or equivalent).
• Scrum/Agile certifications (CSM/PSM, CSPO/PSPO) or experience in scaled Agile environments (SAFe).
• Associate or Professional-level cloud certifications (AWS, Azure, or GCP).
• Familiarity with DevOps and CI/CD tools such as GitHub, GitLab, or Azure DevOps.
• Understanding of networking, security fundamentals, and system administration (Windows/Linux).
• Experience working in multi-regional, cross-cultural teams.
Company:
AWS, DataBricks, Snowflake and GCP Partner of the Year! AI-Native Transformation, Application Modernization, Amazon Connect, Cloud Migrations, Data Analytics and Insights. Founded in , the company is headquartered in Fairport, New York, US, , with a team of 1001-5000 employees. The company is currently Late Stage.

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