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Entry Level Cloud Support Jobs in Rochester, NY (NOW HIRING)

MegazoneCloud

Cloud Tech Project Manager

Rochester, NY · On-site

$110K - $140K/yr

... frameworks and supporting medium-scale initiatives. * Foundational understanding of cloud platforms (AWS, Azure, or GCP) and cloud delivery methodologies. * At least one entry-level cloud ...

onsemi

Junior Probe Engineer

Livonia, NY · On-site

We are seeking an entry-level Probe Engineer to support wafer-level electrical testing and data ... and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi ...

Varsity Tutors

CompTIA A+ Tutor

Rochester, NY · Remote

$25 - $40/hr

... cloud computing, troubleshooting methodology, operating systems, security, software, and ... to support aspiring IT professionals preparing for entry-level CompTIA A+ certification.

Pwc

Senior Associate - Oracle SCM

Rochester, NY · On-site

$77K - $202K/yr

... and support for seamless integration. Within our Digital Core Modernisation practice, you will ... PwC does not intend to hire experienced or entry level job seekers who will need, now or in the ...

Pwc

SAP BRIM Consultant, Senior Associate

Rochester, NY · On-site

$77K - $202K/yr

... and providing training and support for seamless integration and utilization of business ... PwC does not intend to hire experienced or entry level job seekers who will need, now or in the ...

All JobsCloud Support JobsEntry Level Cloud Support JobsEntry Level Cloud Support Jobs in Rochester, NY

Entry Level Cloud Support information

What is an entry level cloud support?

An Entry Level Cloud Support job involves assisting customers and internal teams with troubleshooting cloud-based systems, resolving technical issues, and providing guidance on cloud services. Responsibilities typically include responding to support tickets, diagnosing network or application problems, and escalating complex issues. Strong communication skills, basic knowledge of cloud platforms like AWS, Azure, or Google Cloud, and problem-solving abilities are essential. This role serves as a foundation for advancing into more specialized cloud engineering or administration positions.

What does an entry level cloud support do?

In an Entry Level Cloud Support role, you can expect to handle tasks like responding to customer inquiries, troubleshooting basic cloud infrastructure issues, and documenting solutions in ticketing systems. You'll frequently work with more experienced team members, escalating complex problems as needed and learning from their expertise. Communication with customers is often through email, live chat, or phone, requiring clear explanations and active listening. This hands-on support experience builds a strong foundation in cloud technologies, offering career growth opportunities as you develop technical and customer service skills.

What are the key skills and qualifications needed to thrive in the entry level cloud support position, and why are they important?

To thrive as an Entry Level Cloud Support professional, you need basic knowledge of cloud computing concepts, troubleshooting skills, and a relevant degree or technical training. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and possibly entry-level certifications such as AWS Certified Cloud Practitioner, is often expected. Strong problem-solving abilities, effective communication, and a customer-focused mindset are valuable soft skills in this position. These competencies enable rapid issue resolution, positive customer experiences, and contribute to a reliable, collaborative support environment.

What are the most commonly searched types of Cloud Support jobs in Rochester, NY?

The most popular types of Cloud Support jobs in Rochester, NY are:

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For Entry Level Cloud Support jobs in Rochester, NY, the most frequently searched job titles are:

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The top searched job categories for Entry Level Cloud Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Entry Level Cloud Support jobs?

Cities near Rochester, NY with the most Entry Level Cloud Support job openings:

Entry Level Cloud Support jobs near you
Infographic showing various Entry Level Cloud Support job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Cloud Tech Project Manager

MegazoneCloud Global

Rochester, NY • On-site

Full-time

Re-posted 17 days ago

Job description

Job Summary:
MegazoneCloud is seeking a Cloud Tech Project Manager – Associate to support and coordinate cloud migration, modernization, and transformation initiatives across North America. This role provides an opportunity to grow into a fully independent project manager while contributing to project planning, execution, and delivery in partnership with clients, internal technical teams, and global stakeholders.
Responsibilities:
• Support planning and execution of cloud projects or defined workstreams within larger programs.
• Assist with developing and maintaining schedules, milestones, deliverables, and dependencies using tools such as JIRA, Confluence, Asana, MS Project, or Smartsheet.
• Coordinate meetings, document decisions, track action items, and facilitate clear communication across onshore/offshore teams.
• Prepare project updates, track risks and issues, and assist in producing management-level reports and presentations.
• Translate business and technical requirements into structured tasks for delivery teams.
• Monitor progress, identify blockers, and escalate concerns as needed to senior project managers or technical leads.
• Apply basic cloud delivery concepts (Lift & Shift, Re-platforming, Refactoring) under guidance.
Qualifications:
Required:
• 1–3 years of relevant experience in IT project coordination, cloud project delivery, or technical program support.
• Demonstrated ability to manage timelines, deliverables, and cross-team communication.
• Experience working with project management frameworks and supporting medium-scale initiatives.
• Foundational understanding of cloud platforms (AWS, Azure, or GCP) and cloud delivery methodologies.
• At least one entry-level cloud certification (e.g., AWS Solutions Architect – Associate, Azure Administrator – Associate, or GCP Associate Cloud Engineer) or willingness to obtain within 3–6 months.
• Familiarity with Agile/Scrum, Kanban, and Hybrid/Waterfall methodologies.
• Strong organizational, documentation, and problem-solving skills.
• Proficiency with collaboration tools such as MS Office/Google Workspace, JIRA, Confluence, Asana/Trello, Smartsheet, Miro/Figma, Slack/Teams.
• Strong interpersonal and communication skills with the ability to engage confidently with internal teams and customers.
• General awareness of IT/cloud compliance and security standards (SOC 2, ISO 27001, HIPAA, PCI-DSS).
Preferred:
• Practical exposure to cloud environments or cloud-related projects.
• Project management certifications (CAPM, PMP, Agile, or equivalent).
• Scrum/Agile certifications (CSM/PSM, CSPO/PSPO) or experience in scaled Agile environments (SAFe).
• Associate or Professional-level cloud certifications (AWS, Azure, or GCP).
• Familiarity with DevOps and CI/CD tools such as GitHub, GitLab, or Azure DevOps.
• Understanding of networking, security fundamentals, and system administration (Windows/Linux).
• Experience working in multi-regional, cross-cultural teams.
Company:
MegazoneCloud stands as Asia's leading cloud managed service provider (MSP) and digital transformation catalyst, revolutionizing how enterprises harness cloud technology. Founded in 1998, the company is headquartered in Gwacheon-si, Gyeonggi-do, KR, , with a team of 1001-5000 employees. The company is currently Late Stage.

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