Remote Cloud Support Jobs in Rochester, NY (NOW HIRING)

Description & Requirements

Maximus is currently seeking a Cloud Platform Engineer.

This is a remote position.

Maximus is a trusted federal partner supporting mission‑critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.

Joining Maximus means becoming part of a collaborative, mission‑driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high‑impact solutions while contributing to outcomes that matter at a national scale.

This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.

Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS165, T3, Band 6

Job-Specific Essential Duties and Responsibilities:

- Provide operational support for AWS and Azure cloud environments, including IaaS and PaaS services.

- Manage full virtual machine lifecycle activities across large number of VMs, including provisioning, configuration, patch coordination, scaling, and decommissioning.

- Support Azure subscription management, including expansion from initial environments to scaled multi-subscription architectures aligned with enterprise governance standards.

- Perform backup and restore operations, ensuring data protection, recovery readiness, and compliance with enterprise and federal requirements.

- Design and build cloud environments to support application onboarding, testing, and production deployments.

- Integrate security controls, automated testing, and compliance scanning into pipeline workflows to support secure software delivery and platform hardening.

- Monitor cloud platforms for performance, availability, and security, supporting incident response and troubleshooting activities in coordination with operations teams.

- Collaborate with cloud engineers, architects, and enterprise teams to align cloud implementations with architecture standards and operational best practices.

- Support cloud platforms that enable VoIP, VTC, and real-time communications systems, ensuring reliability, performance, and operational continuity.

Job-Specific Minimum Requirements:

- Demonstrated experience supporting AWS / Azure IaaS and PaaS environments, including VM lifecycle management, networking, and platform services.

- Hands-on experience managing large-scale VM environments (hundreds of VMs) in enterprise or federal settings.

- Proven experience with Infrastructure as Code (e.g., ARM templates, Bicep, Terraform) for automated provisioning and configuration.

- Experience designing and maintaining CI/CD pipelines using tools such as Azure DevOps, GitLab, Jenkins, or similar.

- Demonstrated experience integrating security scanning, compliance checks, and automated testing into DevSecOps pipelines.

- Experience supporting backup, restore, and disaster recovery operations within cloud environments.

- Experience with monitoring, logging, and alerting tools (e.g., Azure Monitor, Log Analytics, Splunk, or equivalent).

- Experience supporting incident response, troubleshooting, and production operations in mission-critical systems.

- Ability to create and maintain technical documentation, runbooks, and deployment procedures.

- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. Additional years of relevant experience will be considered in lieu of degree.

- 5+ years of experience in cloud engineering, DevSecOps, or AWS or Azure platform operations.

Preferred Skills and Qualifications:

- Experience supporting federal government environments.

- Experience operating in large-scale, multi-subscription Azure environments.

- Familiarity with DevSecOps best practices and secure software delivery pipelines.

- Experience supporting real-time communications platforms (VoIP, VTC) in cloud environments.

- Knowledge of ITSM/ITOM frameworks and integration with cloud operations.

- Experience with cloud cost management and optimization practices.

- Strong collaboration skills across cloud engineering, security, and operations teams.

- Excellent troubleshooting and communication skills in high-visibility environments.

- At least one cloud platform certification (e.g., AWS, Microsoft Azure or Google).

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Minimum Requirements

TCS165, T3, Band 6

#TSTECH

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .