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Entry Level Cell Phone Store information

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$10

$17

$24

How much do entry level cell phone store jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level cell phone store in the United States is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What does an entry level cell phone store employee do?

Entry level cell phone store employees typically assist customers with purchasing new phones, accessories, and service plans. They answer product questions, help troubleshoot basic device issues, and perform sales transactions. Other tasks may include stocking shelves, setting up devices for customers, and handling returns or exchanges. These roles often require strong communication skills and a willingness to learn about new technologies and products.

What are the key skills and qualifications needed to thrive as an entry level cell phone store employee, and why are they important?

To thrive as an Entry Level Cell Phone Store Associate, you need a basic understanding of mobile devices, strong customer service skills, and at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and common mobile operating systems is typically required. Excellent communication, active listening, and problem-solving abilities help build rapport with customers and resolve their concerns efficiently. These competencies ensure effective sales, customer satisfaction, and smooth store operations in a fast-paced retail environment.

What are some common challenges faced by entry level cell phone store employees, and how can they overcome them?

Entry-level employees in a cell phone store often face challenges such as mastering a wide range of products, handling diverse customer needs, and meeting sales goals. To overcome these challenges, it's helpful to proactively seek product training, ask experienced colleagues for tips, and practice clear communication with customers. Building strong product knowledge and developing effective customer service skills will not only help in meeting targets but also pave the way for advancement within the store or company.

What is the difference between Entry Level Cell Phone Store vs Retail Sales Associate?

AspectEntry Level Cell Phone StoreRetail Sales Associate
CredentialsHigh school diploma or equivalent, basic product knowledgeHigh school diploma or equivalent, customer service skills
Work EnvironmentRetail store specializing in mobile devices and accessoriesVarious retail settings, including clothing, electronics, and general merchandise
Employer & IndustryTelecommunications and electronics retailBroad retail industry, including electronics, apparel, and more
Common Search IntentEntry level positions in cell phone retailEntry level retail positions across industries

While both roles involve customer service and sales, an Entry Level Cell Phone Store position specifically focuses on mobile devices and telecommunications products, whereas a Retail Sales Associate may work across various retail sectors. The skills and credentials are similar, but the industry focus differs.

What are the requirements to work at an entry level cell phone store?

Entry level cell phone store positions typically require a high school diploma or equivalent, good communication skills, and basic knowledge of mobile devices. Prior customer service experience and familiarity with sales or retail environments can be advantageous, and some stores may require background checks or availability to work flexible hours.

What cities are hiring for Entry Level Cell Phone Store jobs?

Cities with the most Entry Level Cell Phone Store job openings:

What are the most commonly searched types of Cell Phone Store jobs?

The most popular types of Cell Phone Store jobs are:

Entry Level Cell Phone Store jobs near you
Infographic showing various Entry Level Cell Phone Store job openings in the United States as of June 2026, with employment types broken down into 76% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,219 per year, or $17.4 per hour.

Cell Phone Repair Technician- Partnership Store (Google)

Asurion

Oak Brook, IL • On-site

$20/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Asurion rating

7.2

Company rating: 7.2 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

137th of 226 rated it services

Job description

Cell Phone Repair Technician- Partnership Store (Google)
Oakbrook, IL
$20/hr
POSITION OVERVIEW
The UBIF Technician - Google performs device diagnostics, component-
level repairs, and customer support for Google-branded hardware. This
role focuses on safe, consistent service procedures, accurate
documentation, and maintaining quality standards. Technicians
troubleshoot issues, replace parts, and verify functionality while
protecting customer data and following store workflow. Success
requires precise workmanship, clear communication, and adherence to
repair policies, ESD practices, and inventory controls. The technician
collaborates with teammates to meet turnaround targets and deliver a
reliable experience to customers across varied repair scenarios.
Schedule Expectations: Full-time team members are scheduled for 40
hours per week, 5 days a week. Store hours differ by location, and
flexibility is required to work opening, mid, and closing shifts as
scheduled.

ESSENTIAL JOB SKILLS/DUTIES
Perform diagnostics on Google devices.
Execute board-level and modular repairs.
Document work performed accurately.
Protect customer data and privacy.
Manage parts, tools, and inventory.
Meet repair quality and turnaround targets.

REQUIRED TECHNICAL SKILLS
Smartphone and tablet repair proficiency.
ESD-safe handling and workstation setup.
Micro-soldering or fine assembly skills.
Diagnostic software and test procedures.
Battery, display, and camera replacement.
Firmware update and reset processes.

REQUIRED SOFT/LEADERSHIP SKILLS
Clear, professional customer communication.
Strong attention to detail and accuracy.
Problem-solving under time constraints.
Team collaboration and reliability.
Accountability for results and safety.

REQUIRED EDUCATION & EXPERIENCE
High school diploma or equivalent.
Experience repairing consumer electronics.
Record of consistent quality outcomes.
Comfort with structured service workflows.

PREFERRED EDUCATION & EXPERIENCE
Prior Google device repair experience.
Retail or service desk background.
Micro-soldering coursework or training.

REQUIRED LICENSES/CERTIFICATIONS
ESD awareness training completed.

PREFERRED LICENSES/CERTIFICATIONS
OEM-authorized Google device certification.
CompTIA A+ or equivalent credential.

SUPERVISORY RESPONSIBILITIES
No formal supervisory responsibilities.

TRAVEL REQUIREMENTS
Travels: Occasional local store support.
% of Time: Up to 10%.
Overnight Travel: Rare, business need dependent.

PHYSICAL DEMANDS & WORKING CONDITIONS
Stationary Position: Frequently
Pushing/Pulling/Reaching: Occasionally
Kneel: Occasionally
Grab: Frequently
Bend: Occasionally
Lift/Carry Over: Up to 30 lbs
Vision: 20/20 corrected vision
Hearing: Receive detailed information if spoken to
Moving Mechanical Parts: Occasionally
Heavy Machinery: No
Fumes or Airborne Particles: Occasionally
Outdoor Frequency: Rare
Electricity: Frequently
Loud Noise: Occasionally

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About Asurion

Sourced by ZipRecruiter

As the world's leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our 300 million customers get the most out of their devices, appliances and connections. We provide insurance, repair, replacement, installation and 24/7 support for everything from cellphones to laptops and household appliances. Our experts are available online, on the phone, at one of our more than 700 stores, or can even come to you.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

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