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Entry Level Cell Phone Store Jobs (NOW HIRING)

Provide technical support for device setup, updates, and troubleshooting both in-store and in the ... Join us as a Cell Phone Technician where your technical expertise will help keep people connected!

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Entry Level Cell Phone Store information

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$10

$17

$24

How much do entry level cell phone store jobs pay per hour?

As of May 31, 2026, the average hourly pay for entry level cell phone store in the United States is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Cell Phone Store Associate, and why are they important?

To thrive as an Entry Level Cell Phone Store Associate, you need a basic understanding of mobile devices, strong customer service skills, and at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and common mobile operating systems is typically required. Excellent communication, active listening, and problem-solving abilities help build rapport with customers and resolve their concerns efficiently. These competencies ensure effective sales, customer satisfaction, and smooth store operations in a fast-paced retail environment.

What are some common challenges faced by entry-level employees in a cell phone store, and how can they overcome them?

Entry-level employees in a cell phone store often face challenges such as mastering a wide range of products, handling diverse customer needs, and meeting sales goals. To overcome these challenges, it's helpful to proactively seek product training, ask experienced colleagues for tips, and practice clear communication with customers. Building strong product knowledge and developing effective customer service skills will not only help in meeting targets but also pave the way for advancement within the store or company.

What do entry level cell phone store employees do?

Entry level cell phone store employees typically assist customers with purchasing new phones, accessories, and service plans. They answer product questions, help troubleshoot basic device issues, and perform sales transactions. Other tasks may include stocking shelves, setting up devices for customers, and handling returns or exchanges. These roles often require strong communication skills and a willingness to learn about new technologies and products.

What is the difference between Entry Level Cell Phone Store vs Retail Sales Associate?

AspectEntry Level Cell Phone StoreRetail Sales Associate
CredentialsHigh school diploma or equivalent, basic product knowledgeHigh school diploma or equivalent, customer service skills
Work EnvironmentRetail store specializing in mobile devices and accessoriesVarious retail settings, including clothing, electronics, and general merchandise
Employer & IndustryTelecommunications and electronics retailBroad retail industry, including electronics, apparel, and more
Common Search IntentEntry level positions in cell phone retailEntry level retail positions across industries

While both roles involve customer service and sales, an Entry Level Cell Phone Store position specifically focuses on mobile devices and telecommunications products, whereas a Retail Sales Associate may work across various retail sectors. The skills and credentials are similar, but the industry focus differs.

More about Entry Level Cell Phone Store jobs
What cities are hiring for Entry Level Cell Phone Store jobs? Cities with the most Entry Level Cell Phone Store job openings:
What are the most commonly searched types of Cell Phone Store jobs? The most popular types of Cell Phone Store jobs are:
Infographic showing various Entry Level Cell Phone Store job openings in the United States as of May 2026, with employment types broken down into 91% Full Time, 5% Part Time, 2% Contract, and 2% Nights. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $36,219 per year, or $17.4 per hour.

CPR Cell Phone Repair Store Manager/Tech

Amtel Repair | Cell Phone Repair at CPR-Saint Andrew

New Orleans, LA

$38K - $40K/yr

Full-time

Medical, Retirement, PTO

Posted 15 days ago


Job description

Store Manager / Technician Hybrid

AVG ALL IN PAY BASE PLUS BONUSES 40k TO 45k/YEAR

CPR Cell Phone Repair by Amtel Repair is hiring! We have a sales forward approach with consumer electronics with an incredible working environment and a world-class team that loves solving tough challenges, and a vision to change the world one device at a time. Our Store Managers are leaders responsible for overseeing and ensuring the success of all day-to-day operations of the store.

As the store manager, you should feel comfortable delegating tasks and playing from your teammate’s strengths. It is your responsibility to identify patterns and reoccurring issues in the front, and the back end of the business. You should have (at least) a basic understanding of all aspects of your business.  Our managers also serve as technicians who are problem solvers specializing in a wide variety of electronic device repairs, including Cell phones, Tablets, computers, laptops, game consoles and much more.

How We're Different

 We have several exciting benefits that differentiate us from other companies! Pair those with numerous advancement opportunities, and you’ve got the perfect place to grow!

» Bonus Incentives
» Health Benefits
» PTO
» 401k
» Pay Advances
» Promotion Opportunities!
» Child Care FSA (DCA) Benefit


Respsibilities

 store and management of employees including participating in job interviews.

• Scheduling all store staff to optimize coverage and productivity.

• Stay current on industry trends.

• Knowledge of mobile devices, operating systems, laptops, gaming systems, and other electronic devices

• Selling accessories, device care along with smart watches, headsets and other like products

Any wireless device repair certifications are a plus (i.e., Apple Certified Technicians, CTIA WISE Certifications)

Strong oral and written communication skills

• Strong teamwork and collaboration skills

• Basic knowledge of Microsoft Office or Google equivalent

• Sales/developing and maintaining relationships with carrier employees.

• Ordering Parts and Supplies

• Oversee the appearance of store with special emphasis on retail area.

• Handles all customer service issues & escalations.

• Maintaining store filing system

• Facebook and other social media updates for the store

 Qualification

 • High School diploma or equivalent

• Previous retail sales experience

• Previous retail management experience

• Prior success recruiting, training, engaging, and retaining top talent.

• Adept at using technology required for store operations (e.g., POS systems, scheduling systems)

• Ability to work a flexible schedule; typical retail hours to include evenings and weekends.