Entry Level Case Manager Jobs in New York (NOW HIRING)

CUCS has partnered with Randstad, a world leader in connecting top talent with rewarding careers, to fill this crucial role. This is a permanent role with our client on W-2. Why join the team at CUCS? Pioneering, Evidence-Based Work

• A Nearly 50-Year Legacy of Proven Impact: CUCS has spent almost five decades refining integrated care. Joining means working with an established leader that sets the citywide standard for ending homelessness and addressing mental health challenges.

• Whole-Person, Integrated Care: Instead of applying isolated band-aids, CUCS combines affordable housing, primary medical care, psychiatric care, and social work into a single model—delivering real, long-term stability rather than temporary fixes.

• Rooted in Dignity and Human Connection: Services are person-centered and strengths-based. Employees operate as partners and advocates rather than just service providers, meeting people where they are without judgment.

• Systemic Impact: Work at CUCS directly addresses root causes like housing insecurity, mental health stigma, and systemic inequities at scale across New York City.

• Multidisciplinary Learning: Staff work side-by-side with interdisciplinary teams (social workers, medical staff, housing specialists), gaining exposure to trauma-informed care, evidence-based interventions, and crisis management.

• Clear Career Pathways: With structured career levels, internal mobility, and tuition reimbursement, CUCS invests directly in employee advancement.

Responsibilities

About the Role:

The Center for Urban Community Services (CUCS) seeks a Case Manager for The Lenninger Residence, a 92-unit permanent supportive housing community. You will provide person-centered case management to support clients in achieving housing stability, health, recovery, and self-sufficiency.

Key Responsibilities:

• Develop and update individualized service plans based on client strengths and goals.

• Assist clients with securing benefits, maintaining housing, and accessing healthcare/community resources.

• Provide crisis intervention, medication support, and assistance with activities of daily living.

• Deliver services onsite and in the field (home visits, accompanying clients to appointments).

• Maintain timely, accurate documentation and client records per regulatory standards.

Requirements:

• Education/Experience: Ranging from HS Diploma + 2 yrs experience (CM I) to Bachelor’s + 4 yrs experience (CM IV). College credits may substitute for experience.

• Skills: strong communication, organization, and crisis management skills; computer proficiency; bilingual preferred.

• Physical/Field Work: Ability to travel throughout NYC, escort clients via public transit, and lift up to 30 lbs. Valid driver's license may be required.

Benefits:

17–27 days PTO, 10 sick/3 personal days, 12 holidays, medical/dental/vision, 403(b), transit subsidy, tuition reimbursement.

• Additional Information
  
  • EEO:
    CUCS is an EEO Employer and Prohibits Discrimination/Harassment of Any Kind.

• working in a smoke free environment
• working weekends

Skills
• Scheduling Appointments
• Organization
• Prioritizing
• Decision Making
• Handling Confidential Information
• Problem Solving
• Working Independently
• Written Communication
• Microsoft Office
• Time Management
• Bilingual Spanish Preferred
• Verbal Communication
• Case Management

Qualifications
• Years of experience: 2 years
• Experience level: Entry Level

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At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.