2

Entry Level Appointment Scheduler Jobs in Rochester, NY

Dental Assistant

Penfield, NY · On-site

$18.10 - $23/hr

Full-time40 hours Schedule: Monday - Friday 8a-4:30p SUMMARY: This entry-level role is ideal for ... Manage patient records (non-clinical), assist with appointment scheduling, inventory, and ensure ...

Dental Assistant

Rochester, NY · On-site

$18.10 - $23/hr

This entry-level role is ideal for candidates who are new to the dental field and interested in ... Manage patient records (non-clinical), assist with appointment scheduling, inventory, and ensure ...

Direct Support Professional

Newark, NY · On-site

$17.69 - $22.25/hr

Work Schedule: full time, part time and relief opportunities The Arc Wayne of Newark, NY, a Human ... Transport and record medical appointments as well as other community activities. You will also ...

Work Schedule: full time, part time and relief opportunities The Arc Wayne of Newark, NY, a Human ... Transport and record medical appointments as well as other community activities. You will also ...

Direct Support Professional

Newark, NY · On-site

$17.69 - $22.25/hr

Work Schedule: full time, part time and relief opportunities The Arc Wayne of Newark, NY, a Human ... Transport and record medical appointments as well as other community activities. You will also ...

Work Schedule: full time, part time and relief opportunities The Arc Wayne of Newark, NY, a Human ... Transport and record medical appointments as well as other community activities. You will also ...

next page

Showing results 1-20

Entry Level Appointment Scheduler information

See Rochester, NY salary details

$12

$18

$25

How much do entry level appointment scheduler jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for entry level appointment scheduler in Rochester, NY is $18.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.90 per hour, depending on experience, location, and employer.

What does an entry level appointment scheduler do?

An entry level appointment scheduler is responsible for coordinating and managing appointments for clients or patients, often within a medical office, business, or service organization. Their tasks include answering phone calls, confirming appointment details, updating schedules, and handling cancellations or rescheduling requests. They use scheduling software and must maintain accurate records to ensure smooth operations. Strong communication and organizational skills are essential for this role. Entry level appointment schedulers often work as part of a team and may provide general administrative support as needed.

What is the difference between Entry Level Appointment Scheduler vs Medical Receptionist?

AspectEntry Level Appointment SchedulerMedical Receptionist
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; customer service skills
Work EnvironmentHealthcare offices, clinics, hospitalsMedical offices, clinics, hospitals
Employer & IndustryHealthcare providers, clinicsHealthcare facilities, hospitals
Search & Comparison IntentScheduling, appointment setting, entry-level healthcare rolesReception, patient check-in, administrative support

While both roles involve patient interaction and administrative tasks, an Entry Level Appointment Scheduler primarily focuses on scheduling appointments and managing calendars, whereas a Medical Receptionist handles patient check-in, billing, and general front-desk duties. The roles often overlap but differ in scope and responsibilities within healthcare settings.

What are some common challenges faced by Entry Level Appointment Schedulers, and how can they be managed effectively?

Entry Level Appointment Schedulers often encounter challenges such as managing a high volume of calls, handling last-minute changes or cancellations, and coordinating schedules with multiple team members or departments. Time management and organizational skills are key to staying on top of shifting priorities and ensuring clients receive timely responses. Utilizing scheduling software and clear communication can help minimize errors and keep the workflow smooth. Seeking support from colleagues and supervisors when dealing with complex scheduling conflicts can also contribute to success in the role.

What are the key skills and qualifications needed to thrive as an Entry Level Appointment Scheduler, and why are they important?

To thrive as an Entry Level Appointment Scheduler, you generally need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with scheduling software, office phone systems, and basic computer applications like Microsoft Office is typically required. Excellent communication, time management, and customer service skills help you stand out in this role. These abilities ensure efficient appointment coordination, minimize errors, and contribute to a positive client or patient experience.
What are the most commonly searched types of Appointment Scheduler jobs in Rochester, NY? The most popular types of Appointment Scheduler jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entry Level Appointment Scheduler jobs? Cities near Rochester, NY with the most Entry Level Appointment Scheduler job openings:
Patient Engagement Representative Associate

Patient Engagement Representative Associate

King's Daughters

Pavilion, NY • On-site

Part-time

Posted 25 days ago


King's Daughters Health System rating

6.3

Company rating: 6.3 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

670th of 890 rated healthcare providers


Job description

At UK King's Daughters, we're not just a healthcare facility - we're a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We're more than just a place to work; we're a place to grow, thrive, and contribute to our community.

Job Description:

Job Summary

Responsible for providing entry-level support in the enterprise contact center to ensure accurate, timely, and professional service. Aids with appointment scheduling and routine inquiries under established procedures. Ensures compliance with organizational policies, payer requirements, and confidentiality standards. Coordinates with team members and supervisors to resolve basic issues and contribute to a positive patient experience.


Essential Functions

Responds to routine patient inquiries via phone, email, or electronic systems using established scripts.

Schedules standard appointments and procedures based on protocols.

Verifies patient demographics and basic insurance information for accuracy.

Completes initial registration steps in electronic systems.

Transcribes referrals received by fax and collaborates with referring providers to verify diagnosis and demographic information.

Provides patients with general information regarding services, policies, and procedures.

Escalates complex inquiries or issues to senior representatives or supervisors.

Maintains accuracy and confidentiality of patient information in compliance with HIPAA.

Documents patient interactions in contact center systems.

Meets entry-level productivity and quality standards for contact center operations.

Performs other duties as assigned.


Education Requirement: High school diploma or equivalent


Experience Requirement: 0-2 years of experience in medical coding, health information management, or related healthcare role

An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.


Certifications & Licensures: N/A


Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs:2. Occasional (< 10% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs:1. Never

C. Standing or walking with objects up to 10lbs:3. Intermittent (10% - 50% of the time)

D. Standing or walking with objects up to 25lbs:2. Occasional (< 10% of the time)

E. Sitting at the computer workstation for extended periods:3. Intermittent (10% - 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials:2. Occasional (< 10% of the time)

G. Repetitive motion:3. Intermittent (10% - 50% of the time)

H. Working at heights above 4 feet:1. Never

I. Working in confined spaces:1. Never

J. Risk of injuries from use of equipment on the job:2. Occasional (< 10% of the time)

K. Job-related travel:2. Occasional (< 10% of the time)

L. Loud noises:1. Never

M. Temperature extremes:1. Never

N. Hazardous chemicals and fumes including waste:2. Occasional (< 10% of the time)

O. Radiation:1. Never

P. Burns:1. Never

Q. Cuts/Punctures:2. Occasional (< 10% of the time)

R. Bloodborne/airborne pathogens:2. Occasional (< 10% of the time)

S. Recombinant DNA or viral vectors:1. Never

T. Combative/violent people:1. Never

U. Animal handling (including carcasses):1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A


Physical Demands

This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds.

Department:

Access Center

Shift:

Flex (United States of America)

Address:

2000 Ashland Drive

City, State:

Ashland, Kentucky

What King's Daughters Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom