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Entry Level Apple Chat Support Jobs (NOW HIRING)

$15.50 - $20.75/hr

... chat and tickets system * Identify customers' needs to achieve customer satisfaction * Manage ... Own a laptop (Windows with a minimum of 8Gb RAM Memory or Apple Mac 2015 model onwards) * Stable ...

Our primary goal is to staff internal projects, then secondarily, to extend our client support ... Intel, Apple, Bank of America, Ernst & Young, Charles Schwab and more. JOB Title - Beta Soft ...

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid ... Knowledge of Apple Business Manager. * Experience with Microsoft 365. * Familiarity with Microsoft ...

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid ... Knowledge of Apple Business Manager. * Experience with Microsoft 365. * Familiarity with Microsoft ...

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Entry Level Apple Chat Support information

What is the difference between Entry Level Apple Chat Support vs Entry Level Apple Phone Support?

AspectEntry Level Apple Chat SupportEntry Level Apple Phone Support
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma or equivalent; basic technical knowledge
Work EnvironmentOnline chat platform, remote or in-storePhone calls, remote or in-store
Employer & Industry UsageApple retail and support servicesApple support centers and retail stores
Common Search & ComparisonYesYes

Entry Level Apple Chat Support primarily involves assisting customers via online chat, focusing on written communication. In contrast, Entry Level Apple Phone Support involves handling customer inquiries over the phone. Both roles require similar credentials and are part of Apple's customer service team, but they differ in communication channels and interaction style.

More about Entry Level Apple Chat Support jobs
What cities are hiring for Entry Level Apple Chat Support jobs? Cities with the most Entry Level Apple Chat Support job openings:
What are the most commonly searched types of Apple Chat Support jobs? The most popular types of Apple Chat Support jobs are:
What states have the most Entry Level Apple Chat Support jobs? States with the most job openings for Entry Level Apple Chat Support jobs include:
Infographic showing various Entry Level Apple Chat Support job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 50% Physical, and 50% Remote job distribution.
Applied AI Engineer (EDA), Platform Architecture

Applied AI Engineer (EDA), Platform Architecture

Apple

Austin, TX

$129K - $225K/yr

Full-time

Medical, Dental, Retirement

Posted 12 hours ago


Apple rating

8.1

Company rating: 8.1 out of 10

Based on 667 frontline employees who took The Breakroom Quiz

5th of 30 rated technology retailers


Job description

Apple’s Platform Architecture group develops the next generation of Apple hardware, and the tools to make it possible. Our team builds high-performance verification systems that accelerate the development of Apple silicon. We aim to push the boundaries of pre-silicon validation with simulation solutions that apply and extend principles from hardware emulation.
We are seeking an engineer to develop and deploy agentic AI workflows that automate and optimize pre-silicon validation processes. In this role, you will bridge the gap between applied artificial intelligence and Electronic Design Automation (EDA), building autonomous agents that triage errors, tune simulation parameters, and drastically reduce maintenance burdens for silicon verification teams.
Description
In this role, you will focus on AI based automations, infrastructure development, and continuous experimentation at the intersection of hardware design and verification.","responsibilities":"Design and deploy autonomous AI agents to review design changes, resolve conflicts, and triage elaboration and simulation errors.
Develop AI-driven workflows to flag simulation performance and design concerns, automatically tune design parameters, and explore optimization candidates autonomously.
Apply internal and external EDA tools (e.g., Logic Equivalence Checking, wave dumps, design libraries) to automatically diagnose issues and explore design alternatives.
Build and maintain AI harnesses, scripts, and infrastructure to support continuous research and experimentation.
Conduct data-driven experimentation to optimize prompts and harnesses; measure and improve token efficiency, task completion, and hallucination rates.
Track and evaluate emerging machine learning and Large Language Model (LLM) use cases in the broader industry for application in silicon design workflows.
Occasionally travel (approximately once a year) to collaborate with development groups in the US.
Preferred Qualifications
Master’s in Computer Science, Electrical Engineering, or a related AI/Hardware field.
Hands-on experience with Design Verification tasks requiring application of EDA tools, including Logic Equivalence Checking (LEC), linting / static analysis tools, waveform debugging, and simulation / emulation flows.
Familiarity with Verilog, SystemVerilog, or architecting HDL testbenches for functional verification.
Experience developing software tools for co-simulating designs across multiple high-performance platforms.
Comfortable exploring unfamiliar codebases, researching cutting-edge techniques, and rapidly prototyping automated solutions.
Experience applying research methods: literature review, data-driven experimentation, analyzing results.
Strong communication skills, with the ability to collaborate effectively with cross-functional silicon engineering, design verification, and EDA development teams.
Minimum Qualifications
Bachelor’s degree in Computer Science, Electrical Engineering, Machine Learning, or a related field (or equivalent practical experience).
Experience in one of the following two areas: Applied AI (experience building, deploying, and maintaining LLM-based applications, agentic workflows, or advanced prompt engineering, combined with an entry-level familiarity with EDA tools or hardware verification concepts), or EDA/Silicon (experience with RTL design, simulation, or hardware emulation platforms, combined with a demonstrated track record of working in research-oriented roles applying software automation or ML to hardware problems).
Experience with scripting, infrastructure development, and software engineering (e.g., Python, C/C++).
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $129,300 and $225,300, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976