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Entry Level Apple Chat Support Jobs in Texas (NOW HIRING)

Entry Level Support

Addison, TX · On-site

$23 - $25/hr

Job Title: Entry Level IT Support Location: Addison, TX 75001 Work Arrangement: Hybrid (4 day ... Provide first-line technical support to internal users through phone and live chat. * Troubleshoot ...

Apple's custom silicon is among the most sophisticated in the world - and getting it right requires ... We are looking for an entry-level engineer who is eager to learn, technically curious, and excited ...

Apple's custom silicon is among the most sophisticated in the world - and getting it right requires ... We are looking for an entry-level engineer who is eager to learn, technically curious, and excited ...

Apple's custom silicon is among the most sophisticated in the world - and getting it right requires ... We are looking for an entry-level engineer who is eager to learn, technically curious, and excited ...

Apple's custom silicon is among the most sophisticated in the world - and getting it right requires ... We are looking for an entry-level engineer who is eager to learn, technically curious, and excited ...

$14.25 - $19.75/hr

Provides entry level service and support to policyholders with a focus on first contact resolution ... Work directly with policyholders via phone, web and chat to ensure that each experience with us is ...

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Entry Level Apple Chat Support information

What is the difference between Entry Level Apple Chat Support vs Entry Level Apple Phone Support?

AspectEntry Level Apple Chat SupportEntry Level Apple Phone Support
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma or equivalent; basic technical knowledge
Work EnvironmentOnline chat platform, remote or in-storePhone calls, remote or in-store
Employer & Industry UsageApple retail and support servicesApple support centers and retail stores
Common Search & ComparisonYesYes

Entry Level Apple Chat Support primarily involves assisting customers via online chat, focusing on written communication. In contrast, Entry Level Apple Phone Support involves handling customer inquiries over the phone. Both roles require similar credentials and are part of Apple's customer service team, but they differ in communication channels and interaction style.

What are the most commonly searched types of Apple Chat Support jobs in Texas?

The most popular types of Apple Chat Support jobs in Texas are:

What cities in Texas are hiring for Entry Level Apple Chat Support jobs?

Cities in Texas with the most Entry Level Apple Chat Support job openings:

Entry Level Support

Addison, TX • On-site

Collabera LLC
IT Services • 5 - 10K employees

$23 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

Job Title: Entry Level IT Support


Location: Addison, TX 75001
Work Arrangement: Hybrid (4 day onsite in a week)
Client Industry: Banking/Finance
Duration: 18 Months Contract [Possibility for FTE Conversion]
Schedule: Monday to Friday, 8 AM 5 PM CST


About the Role


We are hiring a Entry Level IT Support. This is a fantastic opportunity to work with one of the Fortune 10 companies in the U.S.


Key Responsibilities



  • Provide first-line technical support to internal users through phone and live chat.

  • Troubleshoot basic issues related to MS applications and proprietary systems.

  • Manage multiple live chats while maintaining a high level of customer service.

  • Identify, troubleshoot, and resolve basic technical issues within established guidelines.

  • Clearly document incidents, troubleshooting steps, and resolutions in support tickets.

  • Escalate unresolved issues to second-line support teams with accurate and detailed documentation.

  • Work closely with peers, technical Subject Matter Experts, and global support teams.

  • Prioritize multiple requests while maintaining service-level and quality expectations.


What We re Looking For



  • Entry level college/university grads or People looking to go into IT.

  • Excellent Communication, Client Care / Customer Service skills.

  • Work well as a team and build relationships to the global partners.

  • Excellent organizational skills, with the ability to prioritize workload.

  • Ability to multitask and maintain focus on all areas of responsibility concurrently.

  • Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling.

  • Able to work in a fast-paced environment.


Compensation


Hourly Rate: $23 $25 per hour
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.


Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)


About Us


At Collabera, we don t just offer jobs we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.


Ready to Apply?


Apply now or reach out to Saurabh Bera at for more information. We look forward to speaking with you!



Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

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