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$22

How much do entry level airlines jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level airlines in the United States is $16.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.03 per hour, depending on experience, location, and employer.

What are entry level airline jobs?

Entry level airline jobs are positions within an airline that require little to no prior experience in the aviation industry. These roles often include positions such as customer service agents, baggage handlers, ramp agents, and ticketing agents. They serve as a starting point for individuals interested in pursuing a career with an airline and provide opportunities for advancement into higher-level positions over time. Training is typically provided by the employer, and strong communication skills and customer service abilities are often important for success in these jobs.

What are some common challenges faced by entry-level employees in the airline industry, and how can they be overcome?

Entry-level employees in the airline industry often face challenges such as adapting to irregular work hours, managing high passenger volumes during peak travel times, and quickly learning safety protocols. To overcome these challenges, it's important to stay organized, communicate proactively with team members, and seek mentorship from more experienced colleagues. Building strong customer service skills and remaining adaptable to changing schedules can also help new hires succeed and grow within the airline environment.

What are the key skills and qualifications needed to thrive as an Entry Level Airline employee, and why are they important?

To thrive as an Entry Level Airline employee, you typically need a high school diploma or equivalent, strong customer service skills, and basic knowledge of airline procedures. Familiarity with reservation systems, ticketing software, and safety protocols is usually required, along with any relevant certifications like TSA or security clearances. Excellent communication, teamwork, and problem-solving abilities help you stand out in assisting passengers and collaborating with colleagues. These skills and qualities ensure efficient operations, enhance passenger satisfaction, and maintain safety standards in a dynamic airport environment.

What is the difference between Entry Level Airlines vs Flight Attendant?

AspectEntry Level AirlinesFlight Attendant
Required CredentialsHigh school diploma or equivalent; some positions may require certificationHigh school diploma or equivalent; CPR and first aid certification often preferred
Work EnvironmentAirports, airline offices, and aircraft; fast-paced and customer-focusedOnboard aircraft, airports; customer service-oriented and safety-focused
Employer & Industry UsageAirlines hiring entry-level staff for various rolesAirlines employing flight attendants for passenger service

Entry Level Airlines typically refer to roles within airlines that require minimal experience, such as customer service agents or ground staff. Flight Attendants are specific roles within airlines focused on passenger safety and service onboard aircraft. While both roles operate within the airline industry and require similar certifications, Flight Attendants have specialized training for in-flight safety and emergency procedures. Understanding these differences helps job seekers target the right positions within the airline industry.

More about Entry Level Airlines jobs
What cities are hiring for Entry Level Airlines jobs? Cities with the most Entry Level Airlines job openings:
What are the most commonly searched types of Airlines jobs? The most popular types of Airlines jobs are:
What states have the most Entry Level Airlines jobs? States with the most job openings for Entry Level Airlines jobs include:
What job categories do people searching Entry Level Airlines jobs look for? The top searched job categories for Entry Level Airlines jobs are:
Entry Level Airlines jobs near you
Infographic showing various Entry Level Airlines job openings in the United States as of June 2026, with employment types broken down into 1% Full Time, 85% Part Time, 1% Temporary, and 13% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,227 per year, or $16.9 per hour.

JetBlue Airlines - Customer Service Agent

wearegat

Sacramento, CA

$16.50 - $22.25/hr

Other

Posted 14 days ago

Job description

Job Summary

As a customer service agent you are the first impression of a passengers airport experience.  Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.

Responsibilities:

  • Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.

  • Must be able to announce both incoming and outbound flights.

  • Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.

  • Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.

  • Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.

  • Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.

  • Able to stand and work in one location for up to four hours at a time.

  • You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.

  • Work independently without direct supervision.

Requirements:

  • Must be at least 18 years of age

  • Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.

  • Ability to read, speak, and understand the English language.

  • Ability to stand for long periods of time

  • Must possess good communication skills and a friendly, outgoing personality in person and via telephone.

  • Possess entry-level computer skills

  • Occasionally lift bags or items weighing between 50 and 70 pounds

  • Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law

  • Must be able to work nights, weekends, and holidays

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