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Entry Level Ai Support Jobs (NOW HIRING)

Square 9 Softworks

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Software Support Specialist (Entry Level)

New Haven, CT · Remote

$40K - $60K/yr

... * Entry-level experience in technical support or customer-facing roles * High School Diploma or ... Our award-winning generative AI-powered platform removes the frustration of extracting data from ...

BRM.ai

Entry Level Software Engineer

San Francisco, CA · On-site

... AI-driven solutions. You'll work alongside experienced engineers to revolutionize the inbox ... Take ownership of well-scoped features and tasks, with mentorship and support to help you succeed

TEL

Entry-Level Software Engineer - AI Research

San Jose, CA · Hybrid

$240K/yr

... Entry-Level Software Engineer - AI Research Location: San Jose Hybrid 3/2 Tokyo Electron (TEL) is ... Present to support colleagues - gives freely of own time * Interested in learning, e.g. a complex ...

VDURA

Software Engineer - Entry Level

Niwot, CO · On-site

... for AI and HPC environments. We are seeking an entry-level Software Engineer to join our ... Support system validation, performance testing, and reliability improvements. * Performance and ...

VDURA

Software Engineer - Entry Level

Niwot, CO

... for AI and HPC environments. We are seeking an entry-level Software Engineer to join our ... Support system validation, performance testing, and reliability improvements. * Performance and ...

VDURA

Software Engineer - Entry Level

Longmont, CO

... for AI and HPC environments. We are seeking an entry-level Software Engineer to join our ... Support system validation, performance testing, and reliability improvements. * Performance and ...

SunSource

Entry Level Credit Support Admin

Houston, TX · On-site

... entry-level credit admin individual to join our credit team. This role is responsible for ... Sun-Source | Privacy Policy #ghxassc We may use artificial intelligence (AI) tools to support parts ...

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As of Jun 9, 2026, the average hourly pay for entry level ai support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.
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Entry Level Ai Support jobs near you
Infographic showing various Entry Level Ai Support job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 81% Full Time, and 17% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Software Support Specialist (Entry Level)

Software Support Specialist (Entry Level)

Square 9 Softworks

New Haven, CT • Remote

$40K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

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Job description

As a Software Support Specialist at Square 9, you will be an integral part of our dedicated support team, providing Level 2 and 3 assistance for customers and resellers deploying innovative document and content management solutions. This entry-level role demands strong communication skills, technical aptitude, and a passion for problem-solving as you troubleshoot software issues and liaise with internal teams. You will gain hands-on experience with Microsoft .Net-based technologies and have opportunities for career development in both technical specialist and management tracks.

Responsibilities

  • Provide customer support for deployment and usage-related software issues
  • Resolve and troubleshoot software problems using custom internal ticketing tools
  • Collaborate with development and QA teams on issue resolution
  • Author and maintain knowledge base articles on common service issues
  • Manage multiple support projects with attention to detail
  • Communicate effectively with customers and internal teams

Required Qualifications

  • Entry-level experience in technical support or customer-facing roles
  • High School Diploma or equivalent
  • Strong verbal and written technical communication skills
  • Proficiency with Windows platform infrastructure (ASP.Net, IIS, Message Queuing, Authentication)
  • Demonstrated customer service and problem-solving abilities

Preferred Qualifications

  • Experience with SQL Server and database management
  • Ability to build consultative relationships with customers and resellers
  • Comfort with public speaking and presentations
  • Self-starter with strong organizational skills

Company Description

Square 9 is a leading provider of AI-driven intelligent information management solutions that simplify document-driven processes. Our award-winning generative AI-powered platform removes the frustration of extracting data from documents, forms, and all external sources, so customers can harness the full power of their information. With a customer-first mindset, we empower organizations to work smarter, faster, and more efficiently.