Cumberland, RI · On-site
$18/hr
Customer Service Representative Location: Cumberland, RI 02864 Duration: 6 Months Shift Timings ... Basic alpha number data entry skills with attention to accuracy and quality is essential.
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Cumberland, RI · On-site
$18/hr
Customer Service Representative Location: Cumberland, RI 02864 Duration: 6 Months Shift Timings ... Basic alpha number data entry skills with attention to accuracy and quality is essential.
The Customer Service Analyst helps to answer incoming calls to the call center, perform data entry, and assist with assigned projects, under the direction of the Call Center Managers and the Program ...
The Customer Service Analyst helps to answer incoming calls to the call center, perform data entry, and assist with assigned projects, under the direction of the Call Center Managers and the Program ...
The Customer Service Analyst helps to answer incoming calls to the call center, perform data entry, and assist with assigned projects, under the direction of the Call Center Managers and the Program ...
The Customer Service Analyst helps to answer incoming calls to the call center, perform data entry, and assist with assigned projects, under the direction of the Call Center Managers and the Program ...
The Customer Service Analyst helps to answer incoming calls to the call center, perform data entry, and assist with assigned projects, under the direction of the Call Center Managers and the Program ...
The Customer Service Analyst helps to answer incoming calls to the call center, perform data entry, and assist with assigned projects, under the direction of the Call Center Managers and the Program ...
Cranston, RI · Hybrid
$16.75 - $22/hr
... Entry, Inventory Allocation, Expediting, Credit, Shipping etc.). Ensures optimal Customer Service to the Regional Manager/Customer/Representative through efficient use of resources, information ...
Cranston, RI · Hybrid
$16.75 - $22/hr
... Entry, Inventory Allocation, Expediting, Credit, Shipping etc.). Ensures optimal Customer Service to the Regional Manager/Customer/Representative through efficient use of resources, information ...
Most of the job is spent communicating with customers and other employees, therefore, they must be ... Data entry comprises a large part of the job and some filing is required * You will be required to ...
Most of the job is spent communicating with customers and other employees, therefore, they must be ... Data entry comprises a large part of the job and some filing is required * You will be required to ...
Cranston, RI · On-site
$16.75 - $22/hr
... Entry, Inventory Allocation, Expediting, Credit, Shipping etc.). Ensures optimal Customer Service to the Regional Manager/Customer/Representative through efficient use of resources, information ...
Cranston, RI · On-site
$16.75 - $22/hr
... Entry, Inventory Allocation, Expediting, Credit, Shipping etc.). Ensures optimal Customer Service to the Regional Manager/Customer/Representative through efficient use of resources, information ...
Cranston, RI · On-site
$16.75 - $22/hr
... Entry, Inventory Allocation, Expediting, Credit, Shipping etc.). Ensures optimal Customer Service to the Regional Manager/Customer/Representative through efficient use of resources, information ...
Cranston, RI · On-site
$16.75 - $22/hr
... Entry, Inventory Allocation, Expediting, Credit, Shipping etc.). Ensures optimal Customer Service to the Regional Manager/Customer/Representative through efficient use of resources, information ...
Cranston, RI · Hybrid
$16.75 - $22/hr
... Entry, Inventory Allocation, Expediting, Credit, Shipping etc.). Ensures optimal Customer Service to the Regional Manager/Customer/Representative through efficient use of resources, information ...
Cranston, RI · Hybrid
$16.75 - $22/hr
... Entry, Inventory Allocation, Expediting, Credit, Shipping etc.). Ensures optimal Customer Service to the Regional Manager/Customer/Representative through efficient use of resources, information ...
Cranston, RI · On-site
$16.75 - $22/hr
... Entry, Inventory Allocation, Expediting, Credit, Shipping etc.). Ensures optimal Customer Service to the Regional Manager/Customer/Representative through efficient use of resources, information ...
Cranston, RI · On-site
$16.75 - $22/hr
... Entry, Inventory Allocation, Expediting, Credit, Shipping etc.). Ensures optimal Customer Service to the Regional Manager/Customer/Representative through efficient use of resources, information ...
Cranston, RI · On-site
$16.75 - $22/hr
... Entry, Inventory Allocation, Expediting, Credit, Shipping etc.). Ensures optimal Customer Service to the Regional Manager/Customer/Representative through efficient use of resources, information ...
New
Cranston, RI · On-site
$16.75 - $22/hr
... Entry, Inventory Allocation, Expediting, Credit, Shipping etc.). Ensures optimal Customer Service to the Regional Manager/Customer/Representative through efficient use of resources, information ...
New
Woonsocket, RI · On-site
$14.75 - $20/hr
... volume customer service or call center experience * Ability to communicate clearly and ... Microsoft Office, 10-key calculators, and data entry skills. * Bilingual speaking proficiency is a ...
New
Woonsocket, RI · On-site
$14.75 - $20/hr
... volume customer service or call center experience * Ability to communicate clearly and ... Microsoft Office, 10-key calculators, and data entry skills. * Bilingual speaking proficiency is a ...
New
Woonsocket, RI · On-site
$20 - $22/hr
The Customer Operations Specialist performs customer service activities for internal and external ... Execute contract review for order entry process at the site level. * Support intercompany quoting ...
Woonsocket, RI · On-site
$20 - $22/hr
The Customer Operations Specialist performs customer service activities for internal and external ... Execute contract review for order entry process at the site level. * Support intercompany quoting ...
Woonsocket, RI · On-site
$20 - $21/hr
By putting customers first in everything we do, our professional services team, our extensive fleet ... Microsoft Office, 10-key calculators, and data entry skills. * Bilingual speaking proficiency is a ...
New
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Woonsocket, RI · On-site
$20 - $21/hr
By putting customers first in everything we do, our professional services team, our extensive fleet ... Microsoft Office, 10-key calculators, and data entry skills. * Bilingual speaking proficiency is a ...
New
Lincoln, RI · On-site
$42K - $50K/yr
... to provide excellent customer service and ensure the pharmacy runs smoothly. As a pharmacy ... Undertake order entry skills * Comply with all security measures and quality standards ...
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Lincoln, RI · On-site
$42K - $50K/yr
... to provide excellent customer service and ensure the pharmacy runs smoothly. As a pharmacy ... Undertake order entry skills * Comply with all security measures and quality standards ...
Providence, RI · On-site
$20 - $24/hr
We know that our consulting services are only as meaningful as the people and talent behind them ... Perform routine data entry and validation tasks. * Handle routine calls, emails, and/or chat ...
Providence, RI · On-site
$20 - $24/hr
We know that our consulting services are only as meaningful as the people and talent behind them ... Perform routine data entry and validation tasks. * Handle routine calls, emails, and/or chat ...
Rumford, RI · On-site
$50K - $55K/yr
Monitor delegated customer service issues to ensure timely and accurate resolution. * Navigate a computerized data entry system and other relevant applications. * Maintain timely, accurate ...
Rumford, RI · On-site
$50K - $55K/yr
Monitor delegated customer service issues to ensure timely and accurate resolution. * Navigate a computerized data entry system and other relevant applications. * Maintain timely, accurate ...
Rumford, RI · On-site +1
$50K - $55K/yr
Monitor delegated customer service issues to ensure timely and accurate resolution. * Navigate a computerized data entry system and other relevant applications. * Maintain timely, accurate ...
New
Rumford, RI · On-site +1
$50K - $55K/yr
Monitor delegated customer service issues to ensure timely and accurate resolution. * Navigate a computerized data entry system and other relevant applications. * Maintain timely, accurate ...
New
Rumford, RI · On-site
$50K - $55K/yr
Monitor delegated customer service issues to ensure timely and accurate resolution. * Navigate a computerized data entry system and other relevant applications. * Maintain timely, accurate ...
Rumford, RI · On-site
$50K - $55K/yr
Monitor delegated customer service issues to ensure timely and accurate resolution. * Navigate a computerized data entry system and other relevant applications. * Maintain timely, accurate ...
North Smithfield, RI · On-site
$20.72/hr
Provide customer service to clients, visitors, patients, and staff by carrying out site-specific ... Monitor entry and exit points, verify credentials and authorization, manage visitor access, and ...
North Smithfield, RI · On-site
$20.72/hr
Provide customer service to clients, visitors, patients, and staff by carrying out site-specific ... Monitor entry and exit points, verify credentials and authorization, manage visitor access, and ...
| Aspect | Entry Customer Service | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent | High school diploma; some roles may prefer additional certifications |
| Work Environment | Call centers, retail, online chat | Technical support centers, online platforms, call centers |
| Employer & Industry Usage | Retail, hospitality, telecom | Tech companies, software firms, telecom |
| Common Search & Comparison | Customer service entry roles | Technical customer support roles |
Entry Customer Service roles focus on general customer interactions, often in retail or call centers, requiring basic communication skills. Customer Support Specialists typically handle technical issues, requiring some product knowledge or certifications. Both roles are vital in customer-facing industries but differ mainly in technical complexity and specialization.
Cumberland, RI • On-site
$18/hr
Contractor
Re-posted 10 days ago
Duties
Knowledge of Medicare, Medicaid, and 3rd party vendors is a plus. The primary responsibilities are to verify insurance coverage for potential new clients. Additionally, this person will re-verify insurance coverage for existing patients in order to process patient prescription needs successly and demonstrate excellent customer services to patients, healthcare professionals, and insurance carriers. This role will require an understanding of insurance concepts, including drug cards, major medical benefits, and per diem coverage, as well as knowledge of government and patient assistance programs. Strong attention to detail, and proven analytic and problem solving.
Experience:
Minimum of 1 year in a customer service or call center environment (call center type environments preferred, if doctors office then anything below managing 75 calls/day would not translate to similar environment). * Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members. * Computer experience is required with proficiency in Microsoft Outlook, Word and Excel. * Basic alpha number data entry skills with attention to accuracy and quality is essential. * Intermediate math skills are required with attention to detail and quality essential. * Experience in a health care setting or insurance industry is a plus, including knowledge of basic insurance and third party terms and medical terminology. * Ability to work with people in a team environment while meeting individual performance goals. * Must be able to read and interpret policies, procedures and instructions. * Effective organizational skills and ability to prioritize a fluctuating workload and competing priorities is essential.
Position Summary
Tasks for Customer Service Rep can differ per location: Effective delivery of company products and services (40%) * Responds to telephone inquiries and orders from homecare patients and referral sources. * Provides information on equipment, supplies and services. Determines the best method for providing services. * May assist walk-in patients with the selection of equipment, supplies and services. Timely processing/facilitation of patient orders (30%) * Processes telephone orders by preparing patient paperwork. * Verifies insurance and/or other method of payment. * Completes all necessary paperwork in an accurate and efficient manner to facilitate the data entry, accounts receivable and delivery of the order placed. * May perform data entry. * Distributes copies of paperwork to appropriate personnel. * May assist with the processing of billing paperwork. Effective coordination of patient services/supplies (10%) * Coordinates the delivery, set-up and pick-up of equipment, supplies and services with appropriate personnel. * Ensures deliveries and set-ups can be arranged in a timely manner. Appropriate documentation (10%) * Accurately maintains files of all patient account profile information and referral source data. Customer satisfaction (10%) * Resolves patient complaints by identifying problems and coordinating appropriate corrective action.
Education
High School diploma or GED
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