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Entry Customer Service Jobs in Indiana (NOW HIRING)

Customer Service Representative

Fort Wayne, IN · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative - Fort Wayne, IN At Buchanan Hauling & Rigging, we're constantly ... Provide order entry support to assigned account managers. * Ensure that all required information is ...

Customer Service Associate

Fort Wayne, IN · On-site

$13.25 - $18.25/hr

We are seeking an accurate and detail-oriented Customer Service Data Entry Specialist. In this role, you will be the backbone of our database, ensuring customer records are up-to-date while providing ...

Customer Service Associate

Fort Wayne, IN · On-site

$13.25 - $18.50/hr

We are seeking an accurate and detail-oriented Customer Service Data Entry Specialist. In this role, you will be the backbone of our database, ensuring customer records are up-to-date while providing ...

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Entry Customer Service information

What is the difference between Entry Customer Service vs Customer Support Specialist?

AspectEntry Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online chatTechnical support centers, online platforms, call centers
Employer & Industry UsageRetail, hospitality, telecomTech companies, software firms, telecom
Common Search & ComparisonCustomer service entry rolesTechnical customer support roles

Entry Customer Service roles focus on general customer interactions, often in retail or call centers, requiring basic communication skills. Customer Support Specialists typically handle technical issues, requiring some product knowledge or certifications. Both roles are vital in customer-facing industries but differ mainly in technical complexity and specialization.

What cities in Indiana are hiring for Entry Customer Service jobs?

Cities in Indiana with the most Entry Customer Service job openings:

Infographic showing various Entry Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Helpdesk Data Entry Analyst

Aita Consulting Services, Inc

Indianapolis, IN • On-site

Contractor

Re-posted 8 days ago


Job description

Only W2
 
Hybrid Position - Only Local Candidates
 
Skill Matrix Required
 
The Helpdesk Data Entry Analyst at IDOH plays a critical role in supporting public health initiatives by ensuring accurate and timely data entry while providing exceptional customer service.

This position serves as a key link between technology and end-users, assisting healthcare providers, public health staff, and other stakeholders in resolving system-related issues.

Ideal candidates will have a strong background in data entry, customer service, and attention to detail to maintain clean, reliable health data. The role requires excellent communication skills, problem-solving abilities, and a commitment to supporting public health systems and workflows.

Key Responsibilities:

  • Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality.
  • Investigate and resolve duplicate patient records and incorrect merges in the immunization registry.
  • Utilize data tools and matching algorithms to identify and correct data integrity issues.
  • Document all support interactions in the ticketing system and maintain accurate logs.
  • Provide guidance to users on best practices for data entry and record management.
  • Assist in testing system updates and enhancements.
Required/Desired Skills:
SkillRequired /DesiredAmountCandidate ExperienceYear of Last UsedExperience in a helpdesk or healthcare support roleRequired4.5Years Experience with deduplication tools, data matching, or record linkage techniquesRequired4.5Years Excellent communication and customer service abilitiesRequired0  Knowledgeable with ticketing systems (e.g., ServiceNow) and Microsoft Office SuiteRequired0  Strong analytical and problem-solving skillsRequired0  Familiarity with immunization information systemsHighly desired0  Experience working with state or local public health departmentsNice to have0  Understanding of HIPAA and data privacy regulationsNice to have0