ZipRecruiter

Log In

1

Entry Customer Service Jobs in Indiana (NOW HIRING)

TWE Nonwovens US Inc

Customer Service/Data Entry

Fort Wayne, IN · On-site

$15.75 - $20.75/hr

We are seeking an accurate and detail-oriented Customer Service Data Entry Specialist. In this role, you will be the backbone of our database, ensuring customer records are up-to-date while providing ...

TWE Nonwovens US Inc

Customer Service/Data Entry

Fort Wayne, IN · On-site

$15.75 - $20.75/hr

We are seeking an accurate and detail-oriented Customer Service Data Entry Specialist. In this role, you will be the backbone of our database, ensuring customer records are up-to-date while providing ...

Twen Nonwovens US

Customer Service/Data Entry

Fort Wayne, IN · On-site

$14.50 - $17.75/hr

Customer Service Lead/ FW Materials Manager DEPT: Customer Service Shift: Monday-Friday 7:00am-4:00pm DESCRIPTION: We are seeking an accurate and detail-oriented Customer Service Data Entry ...

Twen Nonwovens US

Customer Service/Data Entry

Fort Wayne, IN · On-site

$14.50 - $17.50/hr

Customer Service Lead/ FW Materials Manager DEPT: Customer Service Shift: Monday-Friday 7:00am-4:00pm DESCRIPTION: We are seeking an accurate and detail-oriented Customer Service Data Entry ...

Graff Auto Campus

General Office

Michigan City, IN · On-site

$15 - $19.50/hr

Office, data entry, customer service, accounting support, or dealership experience helpful. * Strong attention to detail, organization, computer skills, and communication skills. Schedule and ...

next page

Showing results 1-20

All JobsEntry Customer Service JobsEntry Customer Service Jobs in Indiana

Entry Customer Service information

What is the difference between Entry Customer Service vs Customer Support Specialist?

AspectEntry Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online chatTechnical support centers, online platforms, call centers
Employer & Industry UsageRetail, hospitality, telecomTech companies, software firms, telecom
Common Search & ComparisonCustomer service entry rolesTechnical customer support roles

Entry Customer Service roles focus on general customer interactions, often in retail or call centers, requiring basic communication skills. Customer Support Specialists typically handle technical issues, requiring some product knowledge or certifications. Both roles are vital in customer-facing industries but differ mainly in technical complexity and specialization.

What is entry level customer service?

Entry-level customer service positions are roles designed for individuals with little to no prior experience in customer support. These jobs typically involve handling customer inquiries, providing basic assistance, and using communication skills, often requiring training on company tools and procedures.

What are popular job titles related to Entry Customer Service jobs in Indiana?

For Entry Customer Service jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Entry Customer Service jobs in Indiana look for?

The top searched job categories for Entry Customer Service jobs in Indiana are:

What cities in Indiana are hiring for Entry Customer Service jobs?

Cities in Indiana with the most Entry Customer Service job openings:

Entry Customer Service jobs near you
Infographic showing various Entry Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Customer Service/Data Entry

Fort Wayne, IN • On-site

TWE Nonwovens US Inc
See more jobs at TWE Nonwovens US Incexternal

$15.75 - $20.75/hr

Full-time

Posted 7 days ago

Job description

Description:

JOB TITLE: Customer Service Associate

PLANT: Fort Wayne

REPORTS TO:  Customer Service Lead/ FW  Materials Manager 

DEPT: Customer Service 

Shift: Monday-Friday full time 40 hours a week. Onsite role. 


DESCRIPTION: 

We are seeking an accurate and detail-oriented Customer Service Data Entry Specialist. In this role, you will be the backbone of our database, ensuring customer records are up-to-date while providing friendly, efficient support to client inquiries. The ideal candidate possesses a quick and accurate typing speed, exceptional problem-solving skills, and a commitment to data confidentiality. 

Key Responsibilities

  • Data Management: Input, update, and maintain customer account information and records in company software and databases.
  • Customer Support: Respond promptly to customer inquiries, complaints, and requests via phone, email, and live chat while maintaining a high level of      customer satisfaction.
  • Data Verification: Review data for accuracy, correct discrepancies, and cross-reference information against source documents before finalizing entries.
  • Order & Request Processing: Process Purchase Orders, Purchase Releases, Trial Orders, and all other customer order-related documentation.
  • File Organization: Scan, organize, and maintain physical and digital source documents in compliance with data privacy policies.
  • Customer Communication: Act as the primary point of contact to support and assist with all customer inquiries and concerns.
  • Logistics Coordination: Coordinate with the Plant’s logistics team to ensure accurate ship dates, including handling expedites, cancellations, and open-order status reports to keep customers informed of their order status.
  • Document Management: Maintain all relevant correspondence, including emails,      Purchase Orders, reports, and other documentation, in accordance with departmental electronic filing and ISO/compliance requirements.
  • Sales & Manufacturing Liaison: Serve as a liaison between the Sales and Manufacturing teams as required.
  • Customer Visits: Prepare conference rooms and coordinate lunches for customers as requested by the Commercial Sales team.
  • Order Entry: Enter sales orders received through email, EDI, and customer portals accurately and in a timely manner.
  • ERP System Management: Maintain all required ERP system parameters, files, and entry activity associated with order management.
Requirements:

 Qualifications & Skills

  • Experience: 1–3 years of experience in data entry, clerical administration, or      customer support. Manufacturing experience is a plus but not required.
  • Typing Speed: Proficient in touch typing with a high level of accuracy, typically 45+ WPM.
  • Software Skills: Intermediate proficiency in Microsoft Office Suite, including Word and Excel.
  • Attention to Detail: Demonstrated ability to identify errors, maintain accuracy, and ensure data integrity.
  • Communication: Strong verbal and written communication skills, with the ability to multitask effectively and consistently follow up with customers.