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Entry Customer Service Jobs in Alberta (NOW HIRING)

EXPRESS SEED COMPANY

The Customer Service Representative supports the Sales team in meeting growth goals by ... JOB DUTIES: Effectively uses Express Seed's internal systems for order entry, revisions ...

Solv4Ex

Customer Service Associate

Medicine Hat, AB

Customer Service.You'll strive to provide an exceptional experience for our customers at the front ... order-entry and order fulfillment. Shipping and Receiving. At times assist in all aspects of ...

3Thirty3 Ltd.

Be Seen First

Front Desk & Customer Service Specialist (Full-Time)

Edmonton, AB · On-site

CA$17 - CA$18/hr

Previous experience with quoting or order entry is a plus. 3Thirty3 is an equal opportunity ... customers across Alberta and the rest of Canada with professional print services and online ...

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All JobsEntry Customer Service JobsEntry Customer Service Jobs in Alberta

Entry Customer Service information

What is the difference between Entry Customer Service vs Customer Support Specialist?

AspectEntry Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online chatTechnical support centers, online platforms, call centers
Employer & Industry UsageRetail, hospitality, telecomTech companies, software firms, telecom
Common Search & ComparisonCustomer service entry rolesTechnical customer support roles

Entry Customer Service roles focus on general customer interactions, often in retail or call centers, requiring basic communication skills. Customer Support Specialists typically handle technical issues, requiring some product knowledge or certifications. Both roles are vital in customer-facing industries but differ mainly in technical complexity and specialization.

What is entry level customer service?

Entry-level customer service positions are roles designed for individuals with little to no prior experience in customer support. These jobs typically involve handling customer inquiries, providing basic assistance, and using communication skills, often requiring training on company tools and procedures.

What are popular job titles related to Entry Customer Service jobs in Alberta?

For Entry Customer Service jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Entry Customer Service jobs in Alberta look for?

The top searched job categories for Entry Customer Service jobs in Alberta are:

What cities in Alberta are hiring for Entry Customer Service jobs?

Cities in Alberta with the most Entry Customer Service job openings:

Entry Customer Service jobs near you
Infographic showing various Entry Customer Service job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative

EXPRESS SEED COMPANY

On-site

Full-time

Re-posted 29 days ago

Job description

Express Seed Company was founded in 1982 as a full-service brokerage and supply chain manager that imports, processes, and distributes seeds, plugs, cuttings, liners, and more. From vendor to customer, our goal is to provide excellent service, solve problems, and help our customers be more profitable. Express Seed Company works primarily with medium to large-sized greenhouse growers, but also with contract growers, independent garden centers, and landscapers. Express Seed Company employs over 100 people in customer service, vendor relations, marketing, sales, logistics, and finance to serve thousands of customers.

POSITION OVERVIEW:
The Customer Service Representative supports the Sales team in meeting growth goals by corresponding with customers, order entry, and facilitating orders. This role ensures the successful completion of the order process for a specific group of customers. The Customer Service Representative will also help resolve customer service issues and questions in a timely and professional manner to enhance customer satisfaction.

JOB DUTIES:
Effectively uses Express Seed's internal systems for order entry, revisions, cancellations, and confirmations
Communicate with internal and external customers via phone, e-mail, fax, and/or in-person
Create and update B2B sales orders for customers and suppliers
Maintain filing systems for PODs, both electronic and physical
Assist with sales and customer calls when needed and respond with the appropriate course of action or resolution
Tracking and tracing of customer shipments
Work effectively across departmental and company boundaries to align, organize, monitor, and communicate information regarding orders
Answer inquiries regarding order status availability and pricing in order to relay information to team members
Assist in keeping Excel databases updated by adding all information needed for accessing customer contact information
Manage multiple key accounts daily ensuring all orders or concerns are handled promptly
Run weekly backorder and open order reports
All other duties as assigned

QUALIFICATIONS AND EDUCATION REQUIREMENTS:
High school diploma or 2+ years of experience in Customer Service or relevant experience
Advanced skills in Microsoft Office Excel and Word
Microsoft NAV, Peoplesoft, and/or ERP system experience is a plus
Strong quantitative and analytical skills required
Ability to handle multiple and diverse tasks under deadline pressure
Ability to work with all levels of employees and management
Ability to work independently and in a team setting
Strong organizational skills, attention to detail, and follow-through
Effective communication skills, both written and verbal
Self-starter, energetic, and results-oriented

PHYSICAL ENVIRONMENT & REQUIREMENTS:
Climate-controlled office or home office environment
Continuously requires vision, hearing, twisting, and talking
Frequently requires sitting, standing, fine dexterity, and handling
Occasionally requires walking, climbing stairs, lifting (up to 20lbs), carrying, reaching, kneeling, pushing/pulling, bending, and crouching
Rarely requires climbing

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