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Entry Client Representative Jobs in Wisconsin (NOW HIRING)

Alta Resources

Customer Care Rep

Neenah, WI · On-site

$16.25 - $22/hr

... data entry, and validation of orders. The Customer Care Rep will also handle complex compliance issues as they will be supporting an Alta client that may be regulated by a federal and/or state ...

Aston Carter

Customer Service Representative

Delavan, WI · On-site

$50K - $65K/yr

Distribute all customer correspondence produced by order entry. * Acknowledge all backorders and ... We are proud to be a ClearlyRated Best of Staffing ® Platinum Award winner for both client and ...

Aston Carter

Customer Service Representative

Delavan, WI · On-site

$50K - $65K/yr

Distribute all customer correspondence produced by order entry. * Acknowledge all backorders and ... We are proud to be a ClearlyRated Best of Staffing ® Platinum Award winner for both client and ...

CVS Health Corporation

WI · On-site

$60K - $132K/yr

Oversee client meeting documentation: data entry, meeting minutes, action items in support of ... This pay range represents the base hourly rate or base annual full-time salary for all positions in ...

Amplity Health

WI · On-site

Verify and complete required data entry in Amplity/Client CRM systems, such as details of the ... sessions and represent client at National and/or local Conventions when applicable. * Other ...

Aston Carter

Customer Service Representative

Elkhorn, WI · On-site

$50K - $65K/yr

Distribute all customer correspondence produced by order entry. * Acknowledge all backorders and ... We are proud to be a ClearlyRated Best of Staffing ® Platinum Award winner for both client and ...

Alta Resources

Customer Care Rep

Neenah, WI · On-site

$16.50 - $22.50/hr

... data entry, and validation of orders. The Customer Care Rep will also handle complex compliance issues as they will be supporting an Alta client that may be regulated by a federal and/or state ...

Alta Resources

Customer Service Representative

Neenah, WI · On-site

$17 - $19/hr

... data entry, and validation of orders. The Customer Care Rep will also handle complex compliance issues as they will be supporting an Alta client that may be regulated by a federal and/or state ...

LTL Supply

Customer Service Support Rep

Green Bay, WI · On-site

$15.50 - $21.25/hr

As our Customer Service Support Rep, you'll collaborate with internal quoting and client success ... billing and data entry skills. SUPPORT OUR MISSION: Since 1984, LTL Supply has served the ...

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All JobsEntry Client Representative JobsEntry Client Representative Jobs in Wisconsin

Entry Client Representative information

What is an entry client representative?

Entry Client Representatives are professionals who act as the first point of contact between a company and its clients. They handle customer inquiries, provide information about products or services, and resolve basic issues to ensure customer satisfaction. Typically, this role involves communication via phone, email, or chat, and requires strong interpersonal and problem-solving skills. Entry-level positions are designed for individuals new to the field, offering training and opportunities for advancement within client relations or customer service departments.

What are the key skills and qualifications needed to thrive as an entry client representative?

To thrive as an Entry Client Representative, you generally need strong interpersonal skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with CRM software, basic office applications, and telephone systems is often required. Exceptional communication, patience, and active listening help representatives build rapport and effectively address client concerns. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting business growth.

What are some common challenges faced by entry client representatives, and how can they be overcome?

Entry Client Representatives often face challenges such as managing high volumes of client inquiries, adapting to different client personalities, and quickly learning product or service details. To overcome these, it's helpful to develop strong organizational skills, actively listen to client needs, and seek guidance from experienced team members. Regular training sessions and open communication within the team can also enhance problem-solving abilities and improve overall client satisfaction.

What is the difference between Entry Client Representative vs Customer Service Associate?

AspectEntry Client RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer customer service experienceHigh school diploma; customer service experience often preferred
Work EnvironmentOffice setting, client-facing interactions, financial or service industriesRetail, call centers, retail stores, service industries
Employer & Industry UsageFinancial institutions, corporate client servicesRetail, telecommunications, hospitality
Search & Comparison IntentRoles involving client interaction, account managementCustomer support, front-line service roles

The Entry Client Representative and Customer Service Associate roles share similarities in customer interaction and work environments but differ mainly in industry focus and responsibilities. Entry Client Representatives typically handle client accounts in financial or corporate settings, requiring more specialized knowledge, while Customer Service Associates work in retail or service sectors, focusing on general customer support.

What are popular job titles related to Entry Client Representative jobs in Wisconsin?

For Entry Client Representative jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Entry Client Representative jobs in Wisconsin look for?

The top searched job categories for Entry Client Representative jobs in Wisconsin are:

What cities in Wisconsin are hiring for Entry Client Representative jobs?

Cities in Wisconsin with the most Entry Client Representative job openings:

Entry Client Representative jobs near you
Infographic showing various Entry Client Representative job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, and 5% Contract. Highlights an 75% Physical, 4% Hybrid, and 21% Remote job distribution.

Customer Care Rep

Neenah, WI • On-site

Alta Resources
See more jobs at Alta Resourcesexternal

$16.25 - $22/hr

Full-time

Re-posted 22 days ago

Alta Resources rating

7.1

Company rating: 7.1 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

Job description

Alta Resources is Hiring!
Summary
The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, sample fulfillment, data entry, and validation of orders.
The Customer Care Rep will also handle complex compliance issues as they will be supporting an Alta client that may be regulated by a federal and/or state government agency. Additional duties may include updating reports, assist in the final testing of new surveys and processes, and some data analysis. This role is responsible to facilitate, analyze and resolve any customer issues, provide product support and/or investigate questions or follow up to resolve those concerns in an accurate and timely manner to ensure customer retention and loyalty. This Role will also work to resolve transferred call issues and answer process questions, all following a designated escalated system process designed by Alta's Client.
Essential Duties & Responsibility
  • Serves as a company ambassador by delivering a high level of professionalism and quality through the delivery of exceptional customer service and support by utilizing strong verbal and written communication skills and effective telephone techniques.
  • Builds relationships and rapport with customers through a conversational and consultative approach.
  • Troubleshoots and problem solves customer's issues or concerns by providing solutions, recommendations, replacements, gathering of sensitive information, and/or detailed product information with a sense of urgency while using a positive and empathic approach at all times.
  • Handles complex compliance issues as Alta's client may be regulated by a federal and/or state government agency.
  • Completes, maintains, and processes pertinent paperwork and records with a high attention to detail to ensure accurate data is entered in CRM, client systems, and other technology as needed. Additional duties may include balancing of orders, updating reports, assist in the final testing of new surveys, and some data analysis.
  • Completes daily tasks within pre-established timelines by appropriately prioritizing multiple tasks within or across projects or cross functional teams with minimal direction from management.
  • Meets all identified team and client performance metrics, goals and deadlines in a fast paced, ever changing, high performing team based environment. Provides back up support to other teams as needed.
  • Takes the initiative to obtain and consistently upgrade product knowledge.
  • Escalates issues and reports quality issues per procedures.
  • Identifies potential sales opportunities with consumers regarding their product needs, or up selling related products.
  • Builds relationships and works closely with client, Alta co-workers, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed.
  • Recommends improvements to management in service, product, procedures, and/or packaging to support operational excellence or to prevent future issues of a similar nature.
  • Report any training needs or system error/discrepancies to the supervisor.
  • Complete other tasks as deemed appropriate by supervisor.
  • Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position.
  • Other duties may be assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Displays a high level of confidence, enthusiasm and a positive attitude with the desire to succeed and exceed customer expectations. Has a passion to serve others.
  • Excellent interpersonal, verbal and written communication skills. Ability to establish rapport, builds relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating negative information.
  • Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion.
  • Demonstrate an ability to maintain composure while diffusing and professionally negotiating a high-tension situation on a routine basis. Strong retention skills with the ability to follow a process flow and/or script as needed.
  • Highly self-motivated with the ability to prioritize complex, diversified responsibilities, multi task effectively and execute tasks with minimum supervision. Strong organization and time management skills. Ability to remain focused and productive with tasks that may be repetitive. Strong attention to detail and accuracy.
  • Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate person and follow up accordingly to the customer. Knows when to involve supervisors.
  • Ability to maintain a high level of confidentiality by handling sensitive and private client and customer information in accordance with Alta Resources and Client's policies and regulatory requirements.
  • Embraces change and is flexible to the needs of the business and team.
  • Proven ability to meet deadlines and key metrics, work independently, as a team player, and drive results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals.
  • Ability to accept and apply coaching and feedback from leadership.
  • Proven track record of reliability and a strong work ethic is a must.

EDUCATION and/or EXPERIENCE
  • High school diploma or equivalent (GED, HSED) required. Post high school education is preferred.
  • Previous work experience in customer service, sales, training, or member retention required. Industry experience or any other service related industry experience is a plus.
  • Ability to quickly learn complex program and product knowledge, work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone via a headset at the same time. Beginner to Intermediate knowledge and use of Microsoft Suite, primarily in Word, Excel, PowerPoint, and Outlook is desired. Keying data entry efficiently and accurately with proficiency in typing/keyboard is required.
  • Polished phone demeanor, tone and etiquette is required.

TECHNOLOGY SKILL BASE
This position requires a working knowledge of computer technology that includes, but is not limited to: Beginner to Intermediate Word, Excel, PowerPoint, and Microsoft Outlook. Must be able to effectively and efficiently utilize multiple Internet search windows. Individuals must possess the ability to learn and understand new software and other technology applications as introduced by the Client and Alta Resources.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Basic addition, subtraction, multiplication, and division skills.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Work Environment
Alta Resources is an equal employment opportunity employer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of this work individuals may be required to be on-sight during hours designated by the Client, however, the occasion will arise when the employee must be off-site due to business functions.
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