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Entitlement Manager Jobs in Decatur, GA (NOW HIRING)

RELX

Salesforce Consulting/Principal Engineer

Alpharetta, GA

$54.25 - $71.75/hr

Cases, Queues, Assignment Rules, Escalation Rules, SLAs, and Entitlement Management. * Experience with Salesforce integration patterns using REST APIs, SOAP APIs, and Platform Events. * Proficiency ...

LIDL US, LLC.

Construction Manager (ATL)

Atlanta, GA · On-site

$105K - $115K/yr

Manage full entitlement, zoning variances, site plan approvals, and due diligence processes through GA municipal planning boards and environmental agencies * Train and guide the work of other team ...

DPR Construction

Project Controls Manager

Atlanta, GA · On-site

Forward, negotiate and resolvechangeorderswithownerfor entitlement and dollar value. * Track ... Manage, forecast & monitorownerallowancescontingenciesandDPR cost to complete. * Review,identify ...

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All JobsEntitlement JobsEntitlement Manager JobsEntitlement Manager Jobs in Decatur, GA

Entitlement Manager information

See Decatur, GA salary details

$28.3K

$102.1K

$115.2K

How much do entitlement manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for entitlement manager in Decatur, GA is $102,100.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,300.00 and $113,700.00 per year, depending on experience, location, and employer.

What is an entitlement manager?

An Entitlement Manager is a professional responsible for overseeing and managing user access rights and permissions within an organization's systems and applications. Their main role is to ensure that employees, contractors, and partners have appropriate access to the resources they need while maintaining security and compliance with company policies. Entitlement Managers often work closely with IT, security, and HR teams to review, update, and audit access privileges, helping to prevent unauthorized access and reduce security risks. They may also help implement automated solutions for managing entitlements efficiently. This role is crucial in organizations where data privacy and regulatory compliance are important.

What are the key skills and qualifications needed to thrive as an entitlement manager?

To thrive as an Entitlement Manager, you typically need experience in land use planning, zoning regulations, project management, and a relevant degree in urban planning, engineering, or a related field. Familiarity with GIS software, permitting systems, and public agency submission platforms is often required, along with any applicable certifications like AICP. Strong negotiation, interpersonal, and problem-solving skills help build consensus among stakeholders and navigate complex regulatory processes. These skills are crucial to advancing development projects efficiently while ensuring compliance with local laws and community requirements.

What are some common challenges faced by entitlement managers, and how can they be addressed?

Entitlement Managers often navigate complex processes involving compliance, regulatory requirements, and coordination between internal teams and external stakeholders. A common challenge is ensuring timely and accurate processing of entitlement applications while balancing evolving regulations and customer expectations. Building strong communication channels with cross-functional teams, staying updated on regulatory changes, and implementing robust tracking systems can help mitigate these challenges and streamline workflows.

What is the difference between Entitlement Manager vs Benefits Coordinator?

AspectEntitlement ManagerBenefits Coordinator
Required CredentialsRelevant certifications (e.g., CEBS, CBP), experience in benefits managementCertifications like CEBS or benefits-specific training, HR background
Work EnvironmentCorporate or healthcare settings, managing benefit programs and policiesHR departments, assisting employees with benefits enrollment and questions
Employer & Industry UsageUsed in healthcare, insurance, and large organizations to oversee benefit entitlementsCommon in HR teams across various industries to coordinate employee benefits

While both roles involve employee benefits, the Entitlement Manager primarily oversees benefit programs and ensures compliance, whereas the Benefits Coordinator focuses on assisting employees with benefits enrollment and support. The Entitlement Manager has a broader scope in managing benefit policies, while the Benefits Coordinator handles day-to-day benefits administration.

What job categories do people searching Entitlement Manager jobs in Decatur, GA look for?

The top searched job categories for Entitlement Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Entitlement Manager jobs?

Cities near Decatur, GA with the most Entitlement Manager job openings:

Entitlement Manager jobs near you

Consulting/Principal Engineer

LexisNexis Risk Solutions

Alpharetta, GA • On-site

$115.40 - $192.30/hr

Other

Re-posted 18 days ago

Job description

Are you passionate about improving Sales and Customer Service technology to deliver better customer outcomes?

Do you enjoy optimizing workflows and systems to drive efficiency, growth, and innovation?

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at https://relx.wd3.myworkdayjobs.com/RiskSolutions/page/21c296c982531000b79663f3194b0000

We deliver, maintain and support the technology used by critical customer relationship functions across LNRS. By optimizing Sales & Customer Service workflows and operations, we help drive revenue growth, operational efficiency and customer satisfaction.

About the Role

In this role, you will support and enhance the technology that underpins critical customer relationship functions across LNRS. You will focus on optimizing Sales and Customer Service workflows and operations to improve efficiency, enable growth, and deliver strong customer experiences. Working collaboratively, you will help ensure systems and processes effectively support business objectives.

Responsibilities
  • Design, develop, test, and deploy custom Salesforce solutions with a primary focus on Service Cloud features including Cases, Entitlements, Service Console, Omni-Channel, and Knowledge.
  • Build and maintain Lightning Web Components (LWC) and Aura components to meet complex business requirements.
  • Develop Apex classes, triggers, batch jobs, and scheduled jobs following best practices and governor limit guidelines.
  • Configure and customize Service Cloud features such as Email-to-Case, Web-to-Case, CTI integrations, and Live Agent/Chat.
  • Integrate Salesforce with third-party applications using REST/SOAP APIs, Platform Events, and middleware tools.
  • Design and implement automated workflows using Flow Builder, Process Builder, and Approval Processes.
  • Collaborate with business analysts and stakeholders to gather requirements and translate them into technical solutions.
  • Conduct code reviews, maintain technical documentation, and enforce coding standards within the development team.
  • Perform data migrations and manage data integrity using tools such as Data Loader, Workbench.
  • Monitor system performance, troubleshoot production issues, and implement timely resolutions.
  • Stay current with Salesforce platform updates (3x annual releases) and proactively identify opportunities to leverage new features.
  • Participate actively in Agile/Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure timely delivery of features.
  • Manage and execute Salesforce deployments using GitHub Actions-based CI/CD pipelines, ensuring reliable, automated, and version-controlled releases across sandbox and production environments.
Requirements
  • Hands‑on Salesforce development experience, with at least 3 years focused on Service Cloud implementations.
  • Proficiency in Apex programming, SOQL/SOSL, and Lightning Web Components (LWC).
  • Deep expertise in Service Cloud configuration: Cases, Queues, Assignment Rules, Escalation Rules, SLAs, and Entitlement Management.
  • Experience with Salesforce integration patterns using REST APIs, SOAP APIs, and Platform Events.
  • Proficiency in Salesforce Flow (Screen Flows, Auto‑launched Flows, Scheduled Flows) and declarative automation tools.
  • Solid understanding of Salesforce security model: profiles, permission sets, roles, sharing rules, and OWD settings.
  • Proven experience working in Agile/Scrum teams — comfortable with sprint-based delivery, backlog grooming, story pointing, and iterative development cycles.
  • Hands‑on experience with GitHub CI/CD pipelines for Salesforce deployments, including GitHub Actions workflows.
  • Active Salesforce certifications required: Salesforce Platform Developer I (minimum); Platform Developer II preferred.
  • Strong analytical and problem‑solving skills with the ability to architect scalable solutions.
  • Excellent communication skills with the ability to present technical concepts to non‑technical stakeholders.
Preferred Qualifications
  • Salesforce Certified Service Cloud Consultant certification strongly preferred.
  • Experience with Salesforce Field Service (FSL) or Experience Cloud is a plus.
  • Knowledge of agile development methodologies (Scrum/Kanban) and tools such as Jira.
  • Exposure to multi‑org Salesforce environments and cross‑cloud implementations.
  • Experience with Salesforce Agentforce — including building and configuring AI Agents, defining agent topics and actions, and integrating Agentforce into Service Cloud workflows to automate customer interactions and case resolution.

Learn more about the LexisNexis Risk team and how we work https://relx.wd3.myworkdayjobs.com/RiskSolutions/page/21c296c982531000b79663f3194b0000

U.S. National Base Pay Range: $115,400 - $192,300. Geographic differentials may apply in some locations to better reflect local market rates.

This job is eligible for an annual incentive bonus.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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