ZipRecruiter

Log In

1

Enteral Customer Service Jobs (NOW HIRING)

Tekberry

Customer Service Representative

Salt Lake City, UT · On-site

$15.50 - $21/hr

Customer Service Representative Tekberry is seeking a Customer Service Representative I to support our client, a Medical Devices Group, a global leader in advanced infusion and enteral feeding ...

Hire Talent

Customer Service I

Salt Lake City, UT · On-site

$15.50 - $21/hr

Customer Service Representative I The schedule is Monday-Friday, 7:30AM - 4:00PM Utah time. This is ... Medical Devices Group designs, manufactures, and distributes industry-leading enteral feeding and ...

Tekberry

Customer Service Representative

Taylorsville, UT · On-site

$17 - $19/hr

... enteral feeding systems that improve patient safety and save lives. This role supports customer service operations by assisting with order processing, customer inquiries, and product support in a ...

Mindlance

Customer Service I

Salt Lake City, UT · On-site

$15.50 - $21/hr

Customer Service Representative I The schedule is Monday-Friday, 7:30AM - 4:00PM Utah time. 6 month ... Moog Medical Devices Group designs, manufactures, and distributes industry-leading enteral feeding ...

Mindlance

Customer Service I

Taylorsville, UT · On-site

$15 - $20.50/hr

Moog Medical Devices Group designs, manufactures, and distributes industry-leading enteral feeding ... As an entry-level Customer Service Representative I, you will make critical contributions by ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsEnteral Customer Service Jobs

Enteral Customer Service information

See salary details

$11

$19

$29

How much do enteral customer service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for enteral customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is an enteral customer service representative?

Enteral Customer Service representatives are professionals who assist patients, caregivers, and healthcare providers with issues related to enteral nutrition products and services. Their responsibilities typically include processing orders for feeding supplies, answering questions about equipment or insurance coverage, troubleshooting delivery or product concerns, and providing information on proper use and maintenance of enteral nutrition devices. These representatives play a crucial role in ensuring that patients receive the correct nutrition support and that any issues are resolved quickly and compassionately.

What are the key skills and qualifications needed to thrive as an enteral customer service representative?

To thrive as an Enteral Customer Service Representative, you need knowledge of enteral nutrition products, strong problem-solving abilities, and experience in customer support, often backed by a high school diploma or healthcare-related training. Familiarity with medical billing software, electronic health records (EHR), and order management systems is typically required. Outstanding communication, patience, and attention to detail help build rapport with patients and healthcare providers. These skills are crucial for accurately processing orders, resolving issues, and supporting patients' nutritional needs efficiently.

What are some common challenges faced by enteral customer service representatives, and how can they be addressed?

Enteral Customer Service representatives often encounter challenges such as managing urgent requests for nutritional supplies, handling sensitive health information, and coordinating with healthcare providers, patients, and insurance companies. To address these challenges, it’s important to stay organized, maintain clear and compassionate communication, and be knowledgeable about product availability and medical documentation requirements. Team collaboration and ongoing training also play a vital role in ensuring that customer needs are met efficiently and accurately.

What is the difference between Enteral Customer Service vs Enteral Nutrition Coordinator?

AspectEnteral Customer ServiceEnteral Nutrition Coordinator
CredentialsCustomer service experience, basic healthcare knowledgeHealthcare background, nutrition certifications often preferred
Work EnvironmentCall centers, healthcare provider officesHospitals, clinics, outpatient settings
Employer & IndustryMedical supply companies, healthcare providersHospitals, nutrition clinics, healthcare organizations
Primary FocusPatient support, order processing, product inquiriesDeveloping nutrition plans, patient education, clinical coordination

While both roles involve patient interaction within the healthcare industry, Enteral Customer Service primarily focuses on support and order management, whereas Enteral Nutrition Coordinator handles clinical nutrition planning and patient education. The roles differ in credentials, work environment, and responsibilities, but both are essential in delivering quality enteral care.

What are popular job titles related to Enteral Customer Service jobs?

For Enteral Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Enteral Customer Service job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

Customer Service I

Salt Lake City, UT • On-site

Spectraforce Technologies
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Spectraforce Technologiesexternal

$15.50 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Role Name: Customer Service Representative I
Location: Salt Lake City, UT
Work Environment: Onsite
Schedule: Monday-Friday, 7:30 AM - 4:00 PM Utah Time
Contract Length: 6 month assignment with possible extension
Job Summary:
Medical Devices Group designs, manufactures, and distributes industry-leading enteral feeding and infusion pumps. These advanced infusion systems improve medication/patient safety, optimize application performance, reduce medical expenses and SAVE LIVES.
The Medical Devices team in Salt Lake City, UT is looking for an entry-level Customer Service professional to join their dynamic team. You will report directly to the Customer Service Supervisor and enjoy a very collaborative and flexible working environment.
As an entry-level Customer Service Representative I, you will make critical contributions by holding responsibility for assisting customers by email with questions, service requests, order placement, accounting needs, and product support.
Day to Day:
  • Assisting customers by email with questions, service requests, order placement, accounting needs, and product support.
  • Process customer orders and requests for product repair into an ERP/order entry system.
  • Generate and transmit order confirmations and manage customer expectations with regards to delivery timelines.
  • Support and initiate pricing dispute process.
  • Process product replacement orders, provide shipping labels and coordinate the return/replacement of items in a timely manner.
  • Support, address, research and escalate (as needed) customer issues; respond to all inquiries/requests, report urgent complaints, investigate disputes, and provide warranty info.
  • Provide additional support to customer service and sales colleagues as needed, assisting with projects, reporting and any customer-related issues as needed.

Required Education: High School Diploma or equivalency (GED) required.
Required Experience Related experience and/or training in customer service, call center, or similar role preferred.
Required Skills: Basic computer/technical skills with demonstrated competencies with Microsoft Office applications.
Ability to work independently or as part of a team.
Benefits:
  • Financial Rewards: great compensation package, annual profit sharing, matching 401k and the ability to participate in Employee Stock Purchase Plan, Flexible Spending and Health Savings Accounts.
  • Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance.
  • Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.
  • Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs.
  • Collaborative and Welcoming Workplace: Inclusive culture rooted in values, enhanced by Employee Resource Groups, and team-building activities.
  • Additional site-specific benefits may be offered.

Apply